Question about Logitech ClearChat Stereo Headset Headset

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I have the Logitech ClearChat Pro USB device, and when i plug it in it says "one of the USB devices attached to this computer has malfunctioned and Windows does not recognize it." i dont think the driver is available. i have tried contacting Logitech but they are no help. i dont think the friver is in my computer either. can you please help me?

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  • mariorubbo Jan 14, 2009

    same problem

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The headset has possible lost its firmware try on a second pc if the same issue comes up. reboot the pc . if the found new harware wizard comes up for the device. go back to logitech for a warranty credit.

Posted on Jul 18, 2009

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This is not working with my computer? is this because im using Windows 7!


goto the logitech website and download the driver for windows 7..this headset requires a seperate driver which shd already be supported on win7 but sometimes is not loaded...it should identify as a usb audio device

May 31, 2010 | Logitech ClearChat Pro USB Headset

2 Answers

I cant hear through the headset its a usb mic


you have to go to settings then go the accessory settings then click on audio device settings where it says output device (next to it it should say logitech usb headset) click on it them put it tosystem default device

Apr 11, 2010 | Logitech ClearChat Pro USB Headset

1 Answer

Logitech clearchat pro usb unricognized


Hi, Please uninstall any logitech software present on your OS - Then please proceed to clean boot. ( http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=228 ) -> Unplug all the USB devices connected to the computer ( Less keyboard + mouse ) please use corded kbd+mouse if possible rather than a cordless device. -> Go to device manager -> Delete all the USB HOST CONTROLLER -- All of them -- -> The host controller might reinstall them itslef, let the computer handle the reinstallation -> If the computer does not reinstall the host controllers, trigger the detection using the DM function " Scan for new hardware " ( The computer with magnifier icon ) -> Once reinstalled, clean boot -> Reinstall the software, plug the hardware when needed. -> Should work.
This TB delete the usb ports " memory " means if a device as been previously flagged with error, it will redetect the device without the flag, unless there is some serious issue with the hardware/OS
If after this the issue persist, then I suggest you to call Logitech support to issue a replacement, hardware failures are covered by warranty terms
US/Canada support: http://www.logitech.com/en-us/contact
European support: http://www.logitech.com/en-gb/contact
Thanks and have a nice day ! J -

Nov 07, 2009 | Logitech ClearChat Pro USB Headset

1 Answer

ClearChat Pro USB headset asks for driver upon install


  1. (Vista) Confirm your system restore point first. It needs to be prior to what you're going to attempt here. If it has a recent restore point, great, but if not, make a system restore before you do this, in case it doesn't work.
  2. In the Control Panel, click System, Advanced System Settings, click System Protection, and click System Restore.
  3. (Optional) Try updating your usb drivers before trying the final step, reinstalling the Vista Service Pack 2.
  4. Here's how to verify if your USB (drivers) in the Device Manager are up to date.
  5. Open the Control Panel, System, Device Manager.
  6. Open the Universal Serial Bus controllers (usually at the bottom of the device list).
  7. Right-click, on your first USB, Updating Driver Software. It will look for the update or let you know (which may take a bit of time) that it is up to date already. Repeat this process on all the USB devices.
  8. If that doesn't work, try this: plug in your headset, and keep it plugged into the usb.
  9. In your Windows Updates, re-install the Service Pack 2. After Vista reboots your computer and finishes the install, unplug your headset from the USB and then replug it in. What you are likely to see is a Windows message indicating that it sees the software and is installing it (minus the windows pop-up message of "where's the driver disc for it?").
  10. Now the trick is to get the headset to play the microphone through the speakers appropriately!

Oct 20, 2009 | Logitech ClearChat Pro USB Headset

1 Answer

USB Device Not Recognized...


Your headset is faulty. Open it to check for loose wires.

May 28, 2009 | Logitech ClearChat Pro USB Headset

1 Answer

Logitech clearchat pro


The headsets are defective. I believe the manufacturers warranty is 2 years.

Mar 30, 2009 | Logitech ClearChat Pro USB Headset

1 Answer

USB Device Not Recognized


Turn off CPU, Unplug Power cable, And all usb devices, let it sit for about 20mins. Plug it all back in. Turn on the CPU!

Oct 13, 2008 | Logitech ClearChat Pro USB Headset

2 Answers

USB Device Not Recognized...


Hi,
The main reason for getting this message is that the USB chip or part of the connection to the chip has failed. The best way to test to see if the product is defective is to try it on another computer.
This will tell you if the product or the computer port has failed.

Sep 14, 2008 | Logitech ClearChat Pro USB Headset

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