Ive done a fresh install of vista and "as above" my G15 dosnt seem to respond until vista boots but if i plug in my old keyboard in the old port not a usb. the round one, it seems to work ? I looked in device settings and I have 3 HID keyboard device's..i run my mouse off the g15 usb as well... can someone please help couse im lost :S
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
You need to check in the BIOS if the keys when typed does make beeping noise. Set BIOS defaults.
If the keys are still not working than boot the sys to the recovery manager and press ctrl+d to open the CMD box and test the key board there.
Boot the sys 3 times to BIOS and set BIOS defaults,
If it doesnt work try the latest update and drivers for the sys. If it doesnt work that means the keyboard needs to be repaired
is it a usb keyboard? usb keyboard support is probably off in the bios, so it will not recognise it untill windows loads driver for it. if you have an older keyboard around with the old purple PS2 plug on it, that should work for you to get into the bios. then turn on USB keyboard and mouse support.
Make sure all connections are free of debri....USB connections can become wallerd out so to speak and create the intermittant problem... Built in keyboard could have been loosened underneath the keyboard on notebook is a flexible connection that if pc has been droped or fallen so to speak could be needing to be reseated........
Disconnect all devices except keyboard and mouse and master cd or DVD. unplug then hit power button. Plug back in. Hit power and hopefully you get to BIOS. If you do make sure you save the BIOS before you leave to start OS. Keep me informed and I'll keep checking your listing to see if its working or not.
Hi, Plug the USB keyboard into another port (preferably one at the back) restart the PC and enter the BIOS again, this time go through the BIOS and set all the USB controllers to enabled, hit F10 save the changes and exit the bios. The computer will restart and you should now be able to use the USB keyboard to install the OS. Please post back if you need anymore advice.
in my opinion. your touchpad driver is defected by virouse /re install once time it, second your computer touch pad hardwere is damage,check it using by another keyboard and mouse. then u can get result --thanks
hehe I prolly could, depending on where you are, but it would cost a fortune ;o)
The problem you've got is that it's a USB keyboard (the system will recognize it for the BIOS, but not for anything else until drivers are loaded, which aren't done prior to the OS loading). You'll need to obtain a PS2 keyboard for this.