Question about HP LaserJet CP1215 Color Printer

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HP CP1210 Series Toolbox won't open

Toolbox won't open so I can calibrate printer head

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: Unexpected Error (1001)

I had this problem as well. Replaced both ink cartridges (they were empty) and all is working  fine now. No error messages.

Posted on Mar 21, 2008

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bridgesdean7
  • 41 Answers

SOURCE: No toolbox for HP deskjet 920c on VISTA

there probably is no download you will probably have to buy a disc

Posted on May 25, 2009

  • 48 Answers

SOURCE: Can't stop the printer calibrating

No guarantee this will fix your problem, but the last time I experienced this problem it ended up being one of the toner cartridges. I replace her refurb. toners to OEM brand.

Posted on Jun 03, 2009

  • 10406 Answers

SOURCE: I cannot find a toolbox for the hp 7150 printer

That software can be installed from the CD-ROM that came with the printer.

Or, from the manufacturer's web-site:

http://h10025.www1.hp.com/ewfrf/wc/product?product=72881

download the device-drivers for your printer and your operating system, and install the software.

Posted on Jan 04, 2010

  • 5 Answers

SOURCE: hp laserjet 3600 printer Won't

Its a particular problem with this printer, it needs a firmware update.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=501044&swItem=lj-44336-1&prodNameId=501046&swEnvOID=54&swLang=8&taskId=135&mode=4&idx=1

Posted on Sep 15, 2011

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1 Answer

Hi dear experts ,hp color laser printer cp1215 is out of calibrate.What can I do to solve this problem ? Thanks .


  1. to recalibrate: first open Toolbox.
    • For Windows XP:
    • Click Start (), click All Programs, click HP, click your product, and then click HP Color LaserJet CP1210 Series Toolbox.
    • OR in Windows Vista:
    • Click the Windows icon (), click All Programs, click HP, click your product, and then click HP Color LaserJet CP1210 Series Toolbox.
  2. Click the Device Settings folder, and then click the Print Quality page.
  3. Under Print Quality, click Calibrate next to Calibrate Now.
  4. Click OK when the 'Your request has been sent to the device' message appears on the computer. The calibration process begins.
    NOTE: Calibration might take 2 to 3 minutes. Do not turn the product off during calibration.
  5. When calibration ends, try printing again. If the issue is resolved, stop troubleshooting.
    • If you are still experiencing print quality issues, repeat steps 1 through 5 in this solution. You can recalibrate the printer as many as 3 times.

Oct 02, 2017 | Laser Office Equipment & Supplies

1 Answer

I am printing the supplies print page but that print alinment was shifted


Calibrates the printer again and again to align

Calibrating the printer using HP Toolbox
Use the following steps to calibrate the printer using HP Toolbox.
1 Open the HP Toolbox.
2 On the Troubleshooting tab, click Calibrate now.

Calibrating the printer at the control panel
Use the following steps to calibrate the printer using the printer control panel.
1 Use the (LEFT ARROW) or the (RIGHT ARROW) button to select SYSTEM SETUP and then press (SELECT).
2 Use the (LEFT ARROW) or the (RIGHT ARROW) button to select PRINT QUALITY and then press (SELECT). CALIBRATE COLOR will display on the control panel.
3 Press (SELECT).
4 Use the (LEFT ARROW) or the (RIGHT ARROW) button to select CALIBRATE NOW and then
press (SELECT).
5 Press (SELECT) to start the calibration.

Aug 19, 2011 | HP Color LaserJet 2600n Printer

5 Answers

HP Color Laser Jet CP1215: won't print at all since magenta is out. I changed printer to grayscale but just keeps blinking the magenta sing and the traiangle with ! sign next to it


I know the frustration being in IT for over 20 years working on various peripherals.
These printer MIX so that way there is a balance at the final phase. You have to purchase a magenta cartridge to get this working again. Bypassing this will make tis printer suffer and long term damage can cause a economical issue on your end in the long run.
Now if your at a critical point you can bypass but I do not professionally recommend this but here it goes.


1. Open the CP1210 Series Toolbox 2. OPEN System Settings 3. Then enable Cartridge Out Override 4. Then click apply
I hope this works for you, whilst you purchase a magenta toner. Please do not forget to leave a positive rating and feedback.

Best of Luck
Rulds2008

Jul 26, 2011 | HP LaserJet CP1215 Color Printer

2 Answers

K5400 warning lights indicated print head problems. I have cleaned the print heads and reinstalled them and I am back in business but now it's doing a test print on every occasion.


Try doing an alignment with the printheads.
You can also try changing the inks,if that solves the problem eventhough old inks are stil not empty,contacts might be the issue on old inks which causes error blinking lights which is an indication of printhead rejection.

Method one: Clean printheads in Solution Center
  1. Make sure the printer is loaded with unused white paper.
  2. In HP Solution Center , click Settings , and then click Printer Toolbox .
  3. Select the Services tab, and then click Clean Printheads .

Method two: Clean printheads from the control panel
  1. Make sure the printer is loaded with unused white paper.
  2. Press and hold the Power button
  3. Press the Cancel button two times.
  4. Press the Resume button one time.
  5. Release the Power button
    Cleaning the printheads takes a few minutes, and when it completes, a page prints.

Method one: Calibrate linefeed in Solution Center
  1. Make sure the printer is loaded with unused white paper.
  2. Open HP Solution Center , then click Settings , then Printer Toolbox .
  3. Select the Services tab.
  4. Click Calibrate Linefeed .
  5. An Advance Linefeed Calibration window opens. Click OK .
  6. After calibration, print another PQ Diagnostic. If there are still dark lines or white gaps in Test Pattern 3, the printer must be serviced.
Method two: Calibrate linefeed from the control panel
  1. Press and hold the Power button
  2. Press the Cancel button fourteen times.
  3. Press the Resume button six times.
  4. Release the Power button
Your's Truly,

Christian from HP

Say "Thanks" by clicking the thumb icon in the post that helped you.

Please click "YES" in solution that solves your problem as "was this helpful?"
(Although I am employed by HP, I am speaking for myself and not for HP)

Apr 10, 2011 | HP OfficeJet Pro K5400dn Photo Printer

1 Answer

I need to calibrate my hp deskjet 3845 but when I click the button to calibrate it says it's lost communication with the device


Hello

Calibration is one of the functions performed from the Printer Assistant icon on the desktop. If the Printer Assistant icon on the desktop has been deleted from the system, the same tasks can also be accomplished from the Printer Toolbox . The Printer Toolbox can be accessed through the Printer Folder or by right-clicking the Printer Icon on the Taskbar

Please follow these steps to calibrate your printer

Double-click the Printer Assistant icon on the desktop. The Printer Assistant menu will appear with a list of options

Select the Tools and Updates option or the Utilities option (depending on your driver version).

Printer Maintenance menu will appear.

Select the Calibrate Printer tab from the Printer Maintenance options

Click the Calibrate tab. The printer will print the first calibration page.

In the Cartridge alignment page, please inspect the straight colored lines in Sections A, B, C and D . Choose the straightest lines in each section to indicate the best cartridge alignment.

In the Page alignment area, please verify Section E . Then, select the bar and the arrow closest to the edge of the page without being cut off, to indicate the best page alignment.

In the Calibrate Device window, enter the selected alignment values in the Pen Alignment and in the Page Alignment fields and click the Continue tab

The second calibration page will be printed now. The page will contain two patterns: a square and a cross . The lines on the patterns should be horizontally and vertically aligned . Click the Done tab if the lines are correct or the Calibrate tab to repeat the calibration process

The first calibration page contains five sets of alignment patterns. The calibration will cover two areas of alignment. The Cartridge alignment is designed to obtain the best print quality and the Page alignment is designed to ensure that the print is aligned correctly on the page.



If the Printer Assistant and its files have been deleted from the system, the maintenance features in the Tools and Updates section of the Printer Assistant are also available in the Printer Toolbox .
Open the Printer Toolbox and perform the services by following the instructions below:

Right-click the Printer Icon on the Taskbar .

Click Open the Deskjet Toolbox option.

Select the Printing Service tab in the Printer Toolbox .

Choose the Calibrate the printer option.

NOTE:HP recommends to use HP plain paper when performing the cartridges calibration process.

NOTE:These printers could work with one or two print cartridges. HP recommends to perform the cartridge calibration process with the two cartridges installed in order to get the best print quality. Anyway, the printer can also be calibrated with one cartridge installed if the customer decides to work in that way.

Jan 16, 2011 | HP Deskjet 3845 InkJet Printer

2 Answers

HP LaserJet 1500... prints color yellow ONLY


It's possible that the toner in the cartridge is not evenly distributed. You can redistribute toner if you gently shake the cartridge from side to side, then reinstall it to see if this affects performance. Please also see this article.
You might wish to use the guided troubleshooting option available from HP support here. Or have a look at the troubleshooting section in the user manual here. Then clean the engine & calibrate the printer, as described pg. 88.
If that's no help, please see this forum post and the linked attachments within.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Sep 01, 2009 | HP LaserJet 1500L Color Printer

1 Answer

I have the hp d1400 series...it wont print and its telling me i have an alignment problem..it all stemed from me changing my printer cardridge


Align the new print cartridge
  1. On the Windows taskbar, click Start .
  2. Click Programs or All Programs , click HP , and then click HP Solution Center .
  3. In HP Solution Center , click Settings , click Print Settings , and then click Printer Toolbox . The Printer Toolbox opens.
  4. Click Align the Print Cartridges .
  5. Click Align , and then follow the on-screen instructions. The product prints a test page, aligns the print cartridges, and calibrates the printer.
  6. Recycle or discard the test page.

Mar 11, 2009 | Lexmark Office Equipment & Supplies

4 Answers

Printing quality off? 2550 HP laser jet?


When installing new cartridges, it's always a great idea to perform a cleaning and recalibration of the machine. Below are the steps needed to do just such a task. You may want to print these out or save them somewhere for future reference as well. They are directly from the HP website.
Please rate the tip accordingly and thanks for using Fixya.com.
Cleaning the printer
  1. Verify the printer is turned on and in the Ready state.
  2. Open the HP Color LaserJet 2500 Toolbox. Click Cleaning Page on the Troubleshooting tab, and the click Print (HP Color LaserJet 1500 or 2500) or Cleaning Page (HP Color LaserJet 2550). A page with a pattern prints from the printer.
  3. Remove any paper that may be in tray 1.
  4. Remove the page that printed and load it face down into tray 1.
  5. At the computer, press Clean .
Calibrating the printer There are two methods of calibrating the printer manual: at the printer or from the Toolbox on the computer. From the printer Turn the printer off and then on again. From the HP Color LaserJet 1500 or 2500 Toolbox on the computer
  1. Open the HP Color LaserJet 1500 or 2500 Toolbox in one of the following ways:
    • Double-click the HP Color LaserJet 1500 or 2500 Toolbox icon on the computer desktop.
    • Select Start , Programs , HP Color LaserJet 2500 , and then HP Color LaserJet 1500 or 2500 Toolbox to open the Toolbox from the Windows desktop.
  2. Click Diagnostic Tools on the left side of the screen on the Troubleshooting tab.
  3. Click Color Calibration to perform the calibration procedure.
From the HP Color LaserJet 2550 Toolbox on the computer
  1. Open the HP Color LaserJet 2550 Toolbox in one of the following ways:
    • Double-click the HP Color LaserJet 2550 Toolbox icon on the computer desktop.
    • Select Start , Programs , Hewlett-Packard HP Color LaserJet 2550 series , and then HP LaserJet Toolbox to open the Toolbox from the Windows desktop.
  2. Click Print Quality Tools on the left side of the screen on the Troubleshooting tab.
  3. Click the Calibrate Now button to perform the calibration procedure.

Nov 04, 2008 | HP LaserJet 2550Ln Printer

1 Answer

Cartridge alignment using vista


Option 1:- This method of aligning or cleaning ink cartridges will work for most computers and printers. Follow the instructions below to align (calibrate) or clean the ink cartridges:
(NOTE: If the following steps are not the same as those you see on your computer, skip to the next option. Each option does not work on every computer.)
Click Start, then Printers and Faxes.
Click the desired printer icon to highlight it.
Click File, then Printing Preferences.
Click the Services tab.
Click Open Toolbox.
Click the desired task.
Option 2:- Follow the instructions below to align (calibrate) or clean the ink cartridges:
(NOTE: If the steps below do not match what you see on your computer, skip to the next option. Each option does not work on every computer)
Click Start, then Printers and Faxes.
Click the desired printer icon to highlight it.
Click File and Properties.
Click the Services tab.
Click the desired task.
Option 3:- Follow the instructions below to align (calibrate) or clean the ink cartridges:
(NOTE: If the steps below do not match what you see on your computer, skip to the next option. Each option does not work on every computer)
Double-click the XXXX Printer Assistant icon on the Desktop.
Click the Utilities button or the Tools and Updates button.
Click the Printer Maintenance button.
Click the desired task.
Option 4:-Follow the instructions below to align (calibrate) or clean the ink cartridges:
(NOTE: If the steps below do not match what you see on your computer, skip to the next option. Each option does not work on every computer)
Right-click the Printer icon on the Taskbar.
Click Open Toolbox.
On the Device Services tab, click the desired task.
Option 5:-Follow the instructions below to align (calibrate) or clean the ink cartridges:
(NOTE: If the steps below do not match what you see on your computer, skip to the next option. Each option does not work on every computer)
Click Start, Programs, HP DeskJet (your printer) series vX.X, then HP DeskJet (your printer) series vX.X Toolbox.
Click the Device Services tab.
Click the desired task.
Option 6:-Follow the instructions below to align (calibrate) or clean the ink cartridges:
(NOTE: If the steps below do not match what you see on your computer, go to one of the other options. Each option does not work on every computer)
Click Start, Programs, Hewlett-Packard, HP DeskJet XXXX series, then Printer Assistant.
Click the Utilities button or the Tools and Updates button.
Click the Printer Maintenance button.
Click the desired task.
Option 7:-Double-click the HP Director icon on the Desktop.
Click the Utilities option.
Click the Printer Maintenance button.
Click the desired task.

Jul 17, 2008 | HP DeskJet 5150 InkJet Printer

1 Answer

When I put in a new inkjet, I get a sheet telling me to follow the steps using this sheet. The next thing that pops up is "Open the hp toolbox and calibrate". Where is the toolbox and what does...


What your printer manufacturer calls calibrate is a test that draws
small black lines on a piece of paper, in 5 different instances. You pick the number that looks the straightest. But i installed a 50$ HP deskjet this week that i didn't calibrate and it prints just perfect.
_Your Q where is the toolbox is the printer software that is on your computer that is used tell how much ink level is in the cartridges etc. print test pages...on XP click START.....click Control Panel......
click PRINTERS........open the printer properties for the installed
printer then just start looking around

Apr 28, 2008 | Office Equipment & Supplies

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