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either there is no operating system installed or the hard drive failed
you can check to see if your hard drive is visible in the bios you can usually get into your bios by pressing delete, F2 or F10 on start up under drive options or boot options you should see the hard drive
either way i would send it back as defective
Packard Bell is a computer manufacturer, now owned by Acer. Restoring your computer will erase the hard drive and install a fresh copy of Microsoft Windows. This is beneficial if the Packard Bell is showing its age and running extremely slow or has been hit with an incurable virus infection. Before attempting to restore the system, be sure to back up any data you wish to save.
1.Insert the Windows Setup CD/DVD into the computer's optical drive. The disc will have been included with the Packard Bell computer.
2.Restart the computer with the disc inserted. A black screen will appear when the disc is detected, displaying "Press any key to boot from CD or DVD..." Press any key on the keyboard to launch the Windows installer. The "Install Windows" screen will appear.
4.Select "I accept the license terms" and click "Next."
5.Click "Custom" when asked what type of installation you'd like. The other option is "Upgrade," but in order to restore your Packard Bell system to its factory settings, you must reformat the hard drive.
6.Click "Drive Options" when asked where to install Windows. Select the C: drive and click "Erase." Select the unallocated space after it has been erased, and click "Format." Format the space using the "NTFS" file system.
7.Click "Next" and Windows will begin reinstalling on the Packard Bell's hard drive. The system will reboot when finished and launch into your newly restored Packard Bell.
When you hit the power key also hit the F11 key keep pressing it until you get into the
then follow on screen instructions
please back up all you files or pictures ist onto a disc or pendrive
because if you take it back to factory settings you will loose everything that you have put onto the
laptop but the bonus is that you will have a nice clean hoopefully sweet running laptop
Uner the keyboard is what my diagram says. it also can be mounted just beside the battery so check both locations. wow packard bell is a old computer.. But still good i guess. Rate me I appricate anything above thanks for trying!!