Question about Maytag Neptune MAH5500B Front Load Washer

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My neptune washer won't operate. The lights come on and won't shut off

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  • 198 Answers

It is so common that the washing machine can make terrible noise in many ways and is a common fault. In all occasions it is important that your observation is most important and so is vital to the identification /rectification and solution. If you have noticed that machine is vibrating when it is running then the motor /drum suspension has to be inspected. Since these fittings are located on the underside of the machine it is important that you look for the noise with a good inspection lamp. Manually turn the motor and drum and listen for the noise, if so the motor bearings, the drum agitator shaft and fittings must be checked. Also the suspensions which include the shock absorbers and springs, the body clamps must be checked to be in correct alignment and not changed in position. Tightening of the mountingis also very important. Finally in most cases a drop of OIL or smear of grease on the moving parts cane solve most issues.
Now in this case the failure of the motor drive or the agitator shaft could have resulted in total failure of the spin cycle. Now remove the panel and check manually the movement fo the motor and the main drive, if the shaft is struck up or if the motor bearings/bushes are worn out. It is important to check the voltage on the motor as the absence of the voltage means that the controller has some fault - possible failure of the drive after a heavy load of the malfunction.
For replacement of bearings check for tips on this visual link:
http://www.espares.co.uk/advice/washing-machines/a/7/1401/how-to-replace-the-bearings-on-a-washing-mach.html
Thank You for using fixya

Posted on Dec 02, 2012

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6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

caroldon
  • 17129 Answers

SOURCE: Maytag neptune front load washer

It is so common that the washing machine can make terrible noise in many ways and is a common fault. In all occasions it is important that your observation is most important and so is vital to the identification /rectification and solution. If you have noticed that machine is vibrating when it is running then the motor /drum suspension has to be inspected. Since these fittings are located on the underside of the machine it is important that you look for the noise with a good inspection lamp. Manually turn the motor and drum and listen for the noise, if so the motor bearings, the drum agitator shaft and fittings must be checked. Also the suspensions which include the shock absorbers and springs, the body clamps must be checked to be in correct alignment and not changed in position. Tightening of the mounting is also very important. Finally in most cases a drop of OIL or smear of grease on the moving parts cane solve most issues.

Now in this case the failure of the motor drive or the agitator shaft could have resulted in total failure of the spin cycle. Now remove the panel and check manually the movement fo the motor and the main drive, if the shaft is struck up or if the motor bearings/bushes are worn out. It is important to check the voltage on the motor as the absence of the voltage means that the controller has some fault - possible failure of the drive after a heavy load of the malfunction.

For replacement of bearings check for tips on this visual link:

http://www.espares.co.uk/advice/washing-machines/a/7/1401/how-to-replace-the-bearings-on-a-washing-mach.html

Thank You for using fixya

Posted on Sep 09, 2011

sonicboomele
  • 1557 Answers

SOURCE: sometimes my neptune front load washer won't drain

i would say you have an intermitint fault in your water pump and would replace it

Posted on Sep 12, 2011

mickeyboy200
  • 39 Answers

SOURCE: MAYTAG NEPTUNE WON'T SPIN OR DRAIN

If it can't drain, it shouldn't spin. Pump blocked? Broken pump? Level sensor broken?

Posted on Sep 05, 2012

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