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My tristar powerhead,the brush stops turning when I put it on the rug,turns fine when I lift it back up

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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Kazong
  • 152 Answers

SOURCE: roller brush of vacuum not rotating

u might need 2 change the belt on the attachement there r 2 screws on top take em out after u take off cover there is a plastic cover over the belt take off c if the belt broke the rest is easy

Posted on Mar 02, 2008

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reddevil6
  • 1673 Answers

SOURCE: Miele White Star SEB 204,

Yes, most likely the belt has stretch. Flat belts do this after a short time and need to be replaced when problems start with the brush roll not wanting to turn. Also check the brush roll, make sure that the ends turn freely, if not, then replace it also.

Posted on May 20, 2008

  • 1 Answer

SOURCE: rug and floor nozzle brush not moving

What I had to do was take apart the vacuum head...which is very confusing, and the manual doesn't tell you how...the "secret" is to use a flat screwdriver to pop out the little wheels...there are two other screws "hidden" beneath them. Be careful as this exposes all the electrical parts as well - make sure you're unplugged! : )

Posted on Jan 04, 2009

  • 1 Answer

SOURCE: Powerhead woes

I've had my Hoover S3755 for about 2 years and loved it, at least until the last couple of months when the "belt slipping off" problem started. I changed the belt and the vacuum would work for a little while then the belt would come off again. I put on a new belt again and within minutes the belt had slipped off. I took it to my local vacuum repair about 4:00 in the afternoon. By 4:45 I got a call from the repairman that he'd fixed my vacuum! What did he do? He put a different belt on it. He put a Rainbow belt on my Hoover that's thicker and doesn't have as much "give" as the Hoover belt. It's also a little bit wider than the Hoover belt. Now when the brush slows or stops at a carpet edge the belt doesn't slide off.

Posted on Jan 31, 2009

  • 26 Answers

SOURCE: The rotator brush stopped turning. it turns fine

The brush roll will only spin when your handle is not in the locked upright position, once the handle goes upright - the brushroll de-activates

Posted on Dec 23, 2009

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1 Answer

Tristar exl powerhead reset button won't reset


You should take it to your local vac shop for diagnosis. It may have a bad breaker, but it could have something else wrong. The way to tell if the breaker is bad without a meter, is to connect the 2 wires together and see if the motor runs. BUT BEWARE, if you do this and the motor is binding, it could burn it up. Again, the best thing would be to take it to a professional.

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I transported my newly given to me by my dad tristar from Fl to LA and I can't get the reset button to start the power. The vacuum comes on, but the rug attachment is not spinning I can't get


If the rug attachment is not spinning, it is likely the drive belt has come off. Also, the entire intake area probably needs to be cleaned.

If the vacuum cleaner starts, the reset button has nothing to do with why the attachment doesn't spin.

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How do i get into the electrolux discovery II powerbrush assembly? I have removed all screws but still no access?


There are two square holes on the outer side of the wheels. Use a flathead screwdriver in these to release the latches. Turn the powerhead over and carefully lift the back of the cover off and pull back slightly to lift off. To remove the brush and/or replace the belt, remove the tiny screw on each end of the brush and lift brush out.

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Power's off when the canister is removed or locked in upright


you have a clog someware. you should invest in a tristar cleaner. cheep vacs dont have near enough power to get much more than the stuff ontop. i am a tristar authorized distributer,you can call me just to talk 866-635-9254 or go to tristarclean.com call me3 when you are ready to buy a tristar. John

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sure...it must, come back to normal, try cleaning the dust pan of it, then reset it..!

thank u

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I believe you need to change the belt that drives the brushes. When it gets stretched out, it will just spin on the axle of the motor or spin on the brush and smoke.

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2 Answers

Power brush motor seems too weak


This machine needs a new belt. The belt is stretched into position and even if it is not used, will fatigue over time. This can occur as the machine is in storage waiting to be sold. If you check the bristle on the roller, you will observe that it extends out the bottom of the powerhead quite far and is very stiff. This causes the brush to engage the carpet very aggressively and puts considerable strain on the belt. A tired belt will fail very quickly under these conditions. You should take it to a warranty depot and have the belt changed.
This machine also has variable speed motor in the main unit. This is so you can adjust how heavily the powerhead brushes the carpet. If it is set too high, on certain carpets, the suction will pull the powerhead down too hard and this will bogg the roller and cause the belt to fail prematurely.

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Powerhead woes


You should not use this powerhead on any natural or oriental fibre carpet. If you check the brush roller, you will see that the bristle extends out the bottom of the powerhead quite far and that the bristle is very stiff. This is o.k. for synthetic carpets, but will be too aggressive on natural carpet. It will pull material out of the carpet and eventually thin it out. You should use a passive air turbo or a carpet tool for this rug.
As far as the belt is concerned, if it is over a year old, it is due to be replaced. Old belts are stretched and will come off because they are worn out. You might also check to make sure the motor is in place correctly. It is very common that when people want to check the inside of the powerhead, they commonly remove the three screws that secure the motor, thinking that these screws will open the powerhead. If you observe the area between the screws, you will notice that there is a "no screwdriver" warning there. The four screws for the hood are recessed and not as obvious as the motor screws, so this mistake happens quite a bit.

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