My printer ran out of ink and I replaced them and now my printer will not print or copy. I made sure the cartridges are plugged in tight and I cleaned the heads. Colors are very pastel and the black is gray.
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to fix up such problem
Clean the printhead, then print and
Verify that inkjet paper is loaded in the paper trays.
On your desktop, start the KODAK All-in-One Home Center, then select the Help [?] icon.
From the Help menu, select Maintenance, then select Printhead Cleaning. The On/Off light flashes green during the cleaning procedure.
When the On/Off light glows a steady green, press Photo + Copy simultaneously to print a demo sheet
and you have to Replace ink cartridges.
IMPORTANT: Make sure you are using KODAK Ink Cartridges. Your KODAK All-in-One Printer is designed to work with KODAK Ink Cartridges. Kodak is not responsible for the compatibility or performance of either non-Kodak brand ink cartridges or refilled ink cartridges. To purchase KODAK Ink Cartridges, go to KODAK Ink Cartridges & Photo Value Packs.
Lift the printer access door, then remove the ink cartridges from the printhead.
Insert new KODAK ink cartridges into the printhead, then press down firmly until you hear the cartridges click into position.
Close the printer access door, then make the same print.
Contact Kodak with your problem. The problem is in the print head. Kodak will send you a new print head free, then follow the instructions that are inclosed to change the print head. DO NOT TRY TO CHANGE IT WITHOUT READING THE INSTRUCTIONS. You may damage the new head and they will not replace it a second time for free.
Try to press the photo and copy at the same time it will print a diagnostic page
look how is the quality of the text.
if it prints very light or if it doesnt print open the access door and try to remove the ink cartridges and put it back again and make sure you hear a click sound after you put the cartridges back in and close the printer access door
try to print again a demo page press photo and copy and check if there is improvement
if no improvement open the kodak aio home center software click on the question mark(?) on the upper right corner and click on maintenance..then select printhead cleaning.After the printhead cleaning print again demo page (press photo and copy at the same time) if still no improvement on the quality of the text call the kodak hotline 1 800 421 6699..you might need a printhead replacement..