Question about Gateway NV5378u Notebook
My computer boots up and nothing comes on the screen. I know it gets to the log on screen because I can put in my password and it accepts it but the screen stays black.
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Posted on Jan 02, 2017
Hi, The only easy check I can suggest is on the memory. Flip your notebook so that the bottom is facing up. Locate a small panel (with 1 or 2 screws) roughly 3X3in. Inside would be 1 or 2 memory strips held in place by 2 retaining clips, one on each side. Moving the clips slightly away from the memory would free the memory strip and partially spring up. It can now be easily removed. With a pencil eraser, clean/rub on the little gold contacts at the bottom. The slot where they mate with their holder could also be cleaned with an old toothbrush. If the above does not correct the errors, then perhaps you are better off seeking the services of a qualified professional since the unit may have to be opened up and diagnosis performed on its various components. Hope this be of some help/idea. Post back how things turn up or should you need further information. Good luck and kind regards.
Posted on Sep 18, 2007
There are two different memory modules for that series.You can determine which you need by the chipset for you machine.If you have a Via VN800 Chipset You need the 1024MB-DDR333, 333MHz, PC2700, 200p SODIMM, 2.5v. If you have the NVIDIA nForce 410 Chipset The you need the 1024MB-533MHz DDR2-533 PC2-4200, 200p SODIMM, 1.8v Hope this clears up your problem
Posted on Dec 18, 2007
SOURCE: Black Sccreen on Gateway MT3419
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Posted on Jul 31, 2009
hook up an external monitor to it (old crt monitors are good for something after all) and try pressing the function key and holding it down while pressing each of the F1 through F12 keys (we are trying to switch the display to an external monitor) the one you are looking for has a (O) looking symbol above it.
if that does not work look for a stuck screen closed button switch. that detects when the screen is closed and shuts off the monitor see if its stuck down and try and free it if it is stuck.
you may also try to hold a bright flashlight up to the screen at an angle if you can just make out some details then the screens back light is out. and will need to be replaced.
Posted on Sep 10, 2009
The backlight inverter board may be bad, or worst case will be bad lamp. You should look to see if the cable comes off the inverter board first. You may learn maore here:
Please post back what you find.
Posted on Nov 15, 2009
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