I was on the phone and online with HP support in India (of course) for 2 hours 50 minutes. They could not install the L7590. So I installed it on a laptop. Fine. But not. It does NOT duplex scan! I bought it specifically to scan both sides, but it offers no ability in the software or machine settings. Can anyone help? Is this simply a duplex printer and duplex photocopier but NOT a duplex scanner? OMG - what a horrible purchase. I will go back to Canon, I think. Can anyone PLEASE help?
Try going to the hp solution center
Then settings, scan settings, scan preferences (third from top), under the
automatic tab, bottom of list is “Scan both sides of the original when using
I’m using version 70.0.128.000 of the HP Solution Center if
I told my brother once to ask HP support about a problem for his laptop, and they proceeded to instruct him how to make the problem worse and royally screw up stuff that was completely unrelated to his problem.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Press 'Setup' - 2 - 4. This will print a Self-test report. In the top paragraph, Printer Information you will find 'Pages printed', followed by the total number of pages the machine has printed broken down by tray, total for all, and duplex printed.
Open HP Solution Center, click on Settings, click on Scan Preferences,
select "Scan both sides of original when using duplex feeder."
or Open Solution Center, click on Scan Document, and you should have a
check box towards the bottom of the window which would say 'scan both
sides of the original document'. check that box and start scanning.
Sounds like you need the fax driver for the jetpro L7590 . I went to http://www.hp.com, Selected "Downloads", "Drivers" and enterd "jetpro L7590" into the search. The next screen was a selection of OSs for Windows and one for Mac OS X and Linux. I hope the Mac one is what you need. If it is, download and install it.
Sending directly via smtp is not implemented in the Officejet pro L7590. Only the "bigger" models (7680 etc.) seem to have sending via smtp or storing via ftp or smb implemented in firmware. What I find extremely annoying about this: I'm missing this too, as I was mislead by the product description. This lack of functionality is not obvious from HP's product data sheet, which covers 7590, 7680 and 7780 at once.
With the L7590 your can only use some sort of HP Software on a PC.
I wouldn't recommend installing any of HP's full featured software package on any pc that is further to be used in productive work!
HP's driver software and utilitys that comprise hundreds of megabytes to download are hard to install and much harder to clean up, if something went wrong.
On a old but fairly well running Pentium 4 machine the L7590 Software brought the system to a crawl just by running some obscure svchost background task that seems to monitor the MFC device.
Having lost tens of hours to the recovery of PCs that had HP's Windows software installed, I'd recommend setting up a linux server with a current version of hplip.
Please note, that with linux and hplip youd' have to write some scripts
of your own, in order to "glue together" scanning via hplip and the
sendmail command. I'haven't started this yet.
And with hplip you can not use the "send" button from the L7590 panel. So any action must be started on the pc. But hplip is far easier to install (and remove) and it doesn't seem to hog your cpu as much as that crappy, bloated HP Windows software.
When you are installing the L7590 you will get a screen that ask you if you are hooking up usb or ethernet. click usb. then the next screen will detect the printer do not plug your usb clble into your computer until this screen. I have found that if it gets past step 5/8 you shopuld be good. However it might still error out on step 5. I have installed many of these and got the same error many times and found that this is the best solution i have found.
This model "faked" duplex printing using the printing system and you reinserting the paper to print the second side. Go to hp.com and download the "plug and play scan/print driver package" that is appropriate for your operating system.