Question about Sentry Fireproof Safe

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Can't open my Protocol Home Safe - Electronic Keypad Entry

I have an electronic Protocol Home Safe. There is no model # on the unit. The battery appears to be dead. My code works, but the knob won't turn. I no longer have the key.

How can I open this safe?

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  • lorraine0120 Jan 11, 2009

    I solved my own problem. Batteries were definitely dying. I must have tried the combination over 100 times in the past week and nothing. So, I blasted it with hot hair from my blow dryer for about 15 minutes. Got the keypad nice and hot. Tried the combination. It opened right up. Whew!

  • Anonymous Jan 21, 2009

    The hairdryer worked

    thanks

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Hi I have a Sure Safe electronic key pad safe, i have owned for about 5 years we have moved house and it was placed in storage.
For the life of me i can not remember the code i have tried endless times !! is there a way to get in or do i take it to a professional.

Posted on May 29, 2010

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Regular AA batteries are too long. Where do I order the LARGE brand batteries that came with the Orotocol safe?

Posted on Nov 26, 2009

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1 Answer

What do you do if the batteries are dead in my Sentry fire safe and can't put code in ?


a1 locksmith advised me to To install batteries, remove cover between knob and keypad.Unlock door with the override key provided in the plastic bag attached to the owner's manual, and open the door using the knob. Remove battery cover located on the inside back of the door by sliding to the right. Insert the four batteries as indicated. Replace the battery cover.

Jul 23, 2012 | Sentry Security Safe with Electronic Lock...

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Batteries dead and no key, has number 883203 on it, perhaps model number, help please as i don't know how to get in to put new batteries in and no instructions


If the container is locked with dead batteries to the electronic lock and no key then you wont be abel to replace the batteries as they have to be replaced from the backside of the door. It was a common problem that I would run into when I worked as a service tech and the only option is to drill the container.

Jun 21, 2011 | Safe International Electronic Digital Safe...

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How do i change my code on my safe? it is a S-25E i have keys but want 2 change the code


Try this,

NOTE: The safe needs to be upright and right side up or the locking mechanism
won't work.
ELECTRONIC SAFES
To open an electronic safe the first time, press the following numbers/letters on the
electronic keypad -159B. (These numbers are preset. You should change the code as soon
as possible after opening the safe to insure proper security). After you have entered the
factory set code, you will need to turn the knob on the faceplate to open the door. You will
have 5 seconds to turn the knob before the locking mechanism is reactivated.
ENTERING YOUR SECURITY CODE
To enter your own security code you will need to follow the steps listed below:
1. After opening the electronic safe (with the pre -set factory code of 159B) locate the
small red button on the inside of the door near the hinge.
2. Press the red button and then release it, you will hear a beep.
DO NOT SHUT THE DOOR UNTIL YOU HAVE CONFIRMED THAT YOUR NEW
SECURITY CODE HAS BEEN ENTERED CORRECTLY.
3. With the door open, enter your own personal security code, which can be 3- 8 digits
long, and confirm your new code by pressing the letter "B" on the electronic touch pad.
Before you close the door, try the new security code to make sure the lock release the
knob so you can turn it and retract the live action locking bolts.


Good luck

Thanks


Apr 29, 2011 | Office Equipment & Supplies

1 Answer

We have a S3877 Sentry safe. The battery appears dead so I can't use the code. I also have the key but since the battery is dead it is no help. What can I do?


The factory code combination to your electronic lock will remain in the memory of the unit - even if the batteries go dead. Any use programmed codes will be lost if the batteries lose power. The Sentry programmed factory code is always your default code.

If you do not know your factory code, you can follow this link for your combination retrieval:

http://www.sentrysafeshop.com/Lost-Combination-Sentry-Safe-Combination-p/lost%20combination.htm

Dec 07, 2010 | Sentry Fireproof Safe

1 Answer

Opening the Gordon Digital Safe #45891 with dead batteries.


Just did this with my same safe for same problem. It worked! Great..just pulled the whole front off first but whatever!

Mar 18, 2010 | Safe International Digital Electronic Safe...

1 Answer

Unable to open electronic safe


Locksmiths say this is how to install sentry safe batteries
slide open the battery cover located just below the keypad.
Insert a paper clip or pen point into the small hole in the cover. Push in while sliding cover to the right. Disconnect and remove the battery holder. Insert the 4-batteries as indicated.
reconnect the connector and put back the battery holder. Slide the cover back in place.
How do I insert the batteries on my advanced electronic lock safe? On the newer model Fireproof Sentry Safes my locksmith recommended me To install batteries,
turn the electronic lock case to the right and remove. Insert four new batteries as indicated, replace the electronic lock case and turn to the left to reassemble.

Mar 06, 2010 | Sentry Fireproof Safe

1 Answer

The wrong number was input and now we can't get into the safe, we don't have a key for it, and the batteries seem to be flat. What can we do? The safe is an electronic digital safe GX B0709


You don't know the combination code, and you don't have a key? Or you know the right combo code, but the batteries are dead? If you have the right code, and the batteries are near-dead, try the jiggle suggestion...put the safe on you lap, put in the correct combo, and jiggle the safe while turning the latch. Might work.

Feb 17, 2010 | Safe International Digital Electronic Safe...

4 Answers

How to unlock a cathedral electronic safe ea25


After opening the electronic safe (with the pre-set factory code of 159B) locate the small red button on the
inside of the door near the hinge.

2. Press the red button and then release it, you will hear a beep. DO NOT SHUT THE DOOR UNTIL YOU HAVE CONFIRMED THAT YOUR NEW SECURITY CODE HAS BEEN ENTERED CORRECTLY.
3. With the door open, enter your own personal security code, which can be 3- 8 digits long, and confirm your new code by pressing the letter “B” on the electronic touch pad. Before you close the door, try the new security code to make sure the lock release the knob so you can turn it and retract the live action locking bolts.
If the code fails, go through steps 1-3 again. If the code works successfully, then you should lock the safe. When you open the safe in the future enter the security code you have set followed by the letter “B” and turn the knob.

If the incorrect security code is entered 3 times you will have an automatic lockout for 20 seconds before you can try your code again. If the incorrect security code is entered 3 additional times there will be a 5- minute lockout before the code can be tried again.

BATTERY REPLACEMENT
This safe uses 4- AA batteries. Under normal use, batteries will last about 1 year. When the battery is low, a red light will come on warning you that the battery is low. To test the batteries, enter your security code. If the batteries are low the red light located in the middle of the top of the keypad will start to flash.

To replace the batteries, open the safe door with your security code and turn the knob. Push the batteries cover plate, which is located on the back of the door, and replace the old batteries.

YOU MUST PROGRAME YOUR SECURITY CODE AFTER YOU REPLACE THE BATTERIES. SEE STEPS 1- 3 UNDER “ENTERING YOUR SECURITY CODE”.
TROUBLE KEY
A “Trouble key” has been provided in case you forget or lose your security code. Remove the small central panel from the front of the faceplate. Insert the key and turn it counter clockwise. Then turn the knob on the door towards the right. This will manually open your safe. If you lose your key, you may purchase a replacement key by referencing the serial number located under the central panel by the lock.
MAINTENANCE FOR KEY AND ELECTRONIC SAFE
If the door of the safe starts to rub on the door frame, open the door per the instructions above. By the door hinges you will find a threaded stem. Use an Allen wrench to tighten the threaded stem. This will help realign the door and give you trouble free access to the contents of your safe.

Nov 01, 2009 | Home Security

6 Answers

I forgot the safewell electronic code and didnt have the key


NOTE: The safe needs to be upright and right side up or the locking mechanism
won’t work.
ELECTRONIC SAFES
To open an electronic safe the first time, press the following numbers/letters on the
electronic keypad –159B. (These numbers are preset. You should change the code as soon
as possible after opening the safe to insure proper security). After you have entered the
factory set code, you will need to turn the knob on the faceplate to open the door. You will
have 5 seconds to turn the knob before the locking mechanism is reactivated.
ENTERING YOUR SECURITY CODE
To enter your own security code you will need to follow the steps listed below:
1. After opening the electronic safe (with the pre -set factory code of 159B) locate the
small red button on the inside of the door near the hinge.
2. Press the red button and then release it, you will hear a beep.
DO NOT SHUT THE DOOR UNTIL YOU HAVE CONFIRMED THAT YOUR NEW
SECURITY CODE HAS BEEN ENTERED CORRECTLY.
3. With the door open, enter your own personal security code, which can be 3- 8 digits
long, and confirm your new code by pressing the letter “B” on the electronic touch pad.
Before you close the door, try the new security code to make sure the lock release the
knob so you can turn it and retract the live action locking bolts.

If you can not get this open more then likely you will have to cut it open.. One last thing to try is to email safewell sales@safewellsafe.com
\
Good luck

Sep 14, 2009 | Locks & Locksmithing

5 Answers

Sentry safe S3877 have key and know combination but battery dead


Use paperclip to push in pin size hole below keyboard and then slide panel to right. Battery box is right there. Replace batteries and then was already to accept code.

Apr 08, 2009 | Sentry Fireproof Safe

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