Question about Kenmore Laundry Center with Electric Dryer

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Our kenmore Laundry center model 970-c97912...serial XE01705540 filled up with water and now is totally unresponsive. The dryer still works, but the washer does nothing

I've pulled of the front and don't see any visible problems. Not sure how to test the lid switch. Any help or a service manual would be great! Thanks Jen & Tara

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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jsrock516
  • 5911 Answers

SOURCE: agitated with my agitator and spin cycle

Your problem could be with your transmission, which is located directly above the drive belt pulley under the wash tub. If they go bad, your motor will still function normally, but the wash tub will not spin or agitate. Now, another possible problem could be a nail or screw stuck in one of the wash basket holes pressing against the outer tub. I have personally seen this a couple of times. A dry wall screw or nail will stop the wash tub from spinning and cause the drive belt to smoke as the motor pulley turns, but the belt stays stationary. That could be the source of your smell. If you're a do-it-yourselfer or do a lot of carpentry work, you may have washed some clothes with a nail or screw in them. Inspect all the holes in the wash basket throughly. A nail or screw can easily be missed if your not looking for it. I hope this may help you.

Posted on May 04, 2007

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  • 249 Answers

SOURCE: Kenmore front Loader 41729042990

remove motor, check carbon brushs,replace if short,the manual may help.motors that have brushs are the principle,sole motor is Italian,yours is German,anyway thats beside the point ,its the brushs.buy ,eire












Posted on Dec 11, 2007

jumptrout51
  • 3361 Answers

SOURCE: Kenmore washer (model # 110 24872300) won't agitate.

Your machine has no belt. It has a direct drive coupling. The direct drive coupling between the motor and transmission must be replaced.

Posted on May 20, 2009

  • 1937 Answers

SOURCE: Kenmore 70 Series Washing Machine Just Hums (Won't Agitate)

First, see the Sears Parts site for your washer:

http://www.searspartsdirect.com/partsdirect/getModel!retrieve.pd?modelNumber=110.22712100

Also see the Whirlpool / Kenmore service manual.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

Initial thoughts are a worn/broken motor coupler.

See the following for how to get to it and check it.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=135&osCsid=6019c5e82bfa177df953f5d6ebeac983

Kenmore / Whirlpool top load, direct drive washers use a "Motor Coupler" between the motor and transmission.

It's used as a fail safe device and consists of three parts.

Two of the parts are the same, plastic units with three prongs that fit on one of the motor output shafts and the other on the transmission input shaft. Between them is a rubber piece with six holes.

It's possible that the prongs have broken and the humming that you hear is the pieces rubbing against the center rubber piece.

The power from the motor is transmitted through the rubber piece to the transmission.

The other shaft on the motor directly drives the pump.

If the motor coupler is broken, or worn, the motor may not be able to send full power to the transmission for agitating or spinning.

See the following for how to remove the cabinet, pump, motor and motor mounting plate to inspect and replace the motor coupler.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

If the coupler looks damaged, it's a relatively easy fix.

Pry the plastic pieces from the motor and transmission. Some people use a claw hammer but I've found that using a small (6 inch) pry bar works well.

Carefully fit the plastic pieces over the motor and transmission shafts and press them in place (Use a 1/2" of larger socket to put pressure equally around the pieces.

Put the rubber piece on the transmission plastic piece.

Replace the motor mounting plate.

Carefully line up the plastic prongs on the motor based plastic piece to the three un-used holes in the rubber piece. If they don't line up right, the coupler could be damaged.

Mount the motor, don't forget the two screws, put the pump back on the motor and use its' clips.

Put the cabinet back on, don't forget to plug the lid switch back in and re-mount the console.




Posted on Jan 10, 2010

Testimonial: "Awesome - Thanks!"

blueextc3221
  • 15935 Answers

SOURCE: Kenmore series 80 washer filled with water now unresponsive

It appears your timer/main controller has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 14, 2010

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