Question about Microsoft Xbox 360 Console

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Xbox 360 does not directly connect to Xbox Live

When I turn on the Xbox and go sign into Xbox Live, it comes up with an error. Then when I go to troubleshoot connection there is absolutely nothing wrong with it and it then allows me to sign to Xbox Live. I have to troubleshoot the connection everytime to be able to sign into Xbox Live, and it is really annoying to do. Do you know why this is and what can I do to fix it?

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  • Michael Hart Jan 14, 2009

    No it is connected directly to my computer using a crossover cable, and my computer's wireless is fine so there is no problem with that. Thanks for trying anyway!

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I cannot sign ito xbox live and i have a 3 month gold membership why

Posted on Jul 28, 2009

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Maybe your xbox is too far away from the wireless rooter maybe? otherwise i dont know. At least yours still works

Posted on Jan 11, 2009

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Xbox 360 live sign in error


When you do this try plugging it in to an ethernet cable

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When your Xbox 360 signs you into Xbox Live, it automatically attempts to sign you into Live Messenger, as they use the same communications systems since Microsoft bought MSN.

To resolve this error message popping up every time you sign in:
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If your Xbox 360 console is connected to the Internet through a router or gateway (as opposed to through a direct modem connection), try connecting the console directly to the modem. Here's how:

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Cannot sign on to xbox live. Test Connection


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Jan 16, 2010 | Microsoft Xbox 360 Console

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Xbox live


2 Solutions-----

Number 1 - If your ethernet cord is going from a modem straight to your 360, then get your modem replaced by your ISP.
This will probobly be free, but if your charged, it will be a small fee.

Number 2 - If you have it going to a routerfrom a modem, then go to your 360 main screen, scroll to the far right 'System' blade, select the 4th choice 'Network Settings', and test your Xbox LIVE Connection. It will ask you to sign out. Select yes.

Results should come up (for wired router)

Network Adapter - Wired
Wireless Network - (Left Blank)
IP Address - Confirmed
DNS - Confirmed
MTU - Confirmed
ICMP - Confirmed
XBOX LIVE - Confirmed
NAT - (either moderate, opened, or strict)

If all those are the same, the problem has nothing to do with the xbox itself and you need a new router, or modem.

If results come out to be
''Network Adapter - Disconnected''
After test is run (and your 360 is connected properly to your router AND modem then you have a hardware problem. Whether the problem is in the 360 or the router/modem is easy to test.

Connect the modem directly to the 360 via ethernet. If this fixes the problem, the router is fail.

If you can get on the internet wirelessly and grounded on a computer, the 360 is busted.


Sorry it took me so long to explain that, but i hope it helps you.

Best of luck
-Erk

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have you tried running the troubleshooter (if so, wat did it say?)

Apr 13, 2007 | Microsoft Xbox 360 Console

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