Question about Printers & Copiers

7 Answers

Printer not printing

I have a hp deskjet 648c printer that was working perfectly until yesterday. I went to print something, got an error message, and the amber light started blinking. Normally, when I turn the printer on or when it is on, both cartridges are not visible, as they sit all the way to the right of the lift up see through cover. Now, as soon as I turn the printer on, the cartridges will go all the way to the right for a second and then move to the left and stop, both being visible. Then the amber light starts blinking. I am guessing that if the cartridges would sit in the position they always have, that it would start printing normally again. As I said, it was working perfectly, and just started doing this as I clicked on print. Can anyone help me? Thanks.

Posted by on

  • htr4444 Jan 11, 2009

    Tried disconnecting cables and reconnecting after 10 minutes, however that did not change anything-problem persists.

  • htr4444 Jan 12, 2009

    Thank you for providing the hp link for this problem. It didn,t exactly fix things, but it did lead to the correction of the problem. The hp link said that the problem was probably related to the ink cartridges and the contacts, and not the printer or the software, and to physically clean the contacts and reinstall the cartridges. So, I did that, but it didn't work, Sitting here in frustration, I thought maybe one or both cartridges inexplicably went bad. I had an extra black cartridge here with very little ink, so I took the other cardtridge (which was pretty full) out and installed the spare. Lo and behold, the printer started working again.

×

7 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 51 Answers

Try uninstalling and reinstalling your printer. Then use the button on the printer itself that prints a test page. If that doesn't work, then there might be something stuck in your printer. When you open the cover, look for something unusual or loose in there.

Posted on Jan 11, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 916 Answers

  1. Disconnect the power cord from the back of the product.
  2. Remove the rear access door. Press in the tab on the left of the door, and then pull out the door. Figure 1: Remove the rear access door printer not printing - c00861145.jpg
  3. Gently pull the paper out of the rollers. If printing labels, make sure that a label did not detach from the label sheet while passing through the printer.
  4. Wipe the paper rollers with a lint-free cloth lightly moistened with distilled or bottled water.
  5. Rotate the rollers with your fingers to clean all the way around. Figure 2: Clean the paper rollers c00246512.jpg
  6. Allow the rollers to dry completely.
  7. Replace the rear access door. Align the pegs on the right side of the door, and then push the door forward until it snaps into place. Figure 3: Replace the rear access door c00861146.jpg
  8. Reconnect the power cord to the back of the product.
  9. Press the Power butprinter not printing - c01345237.gif="http://i.fixya.net/uploads/images/c01345237.gif" alt="c01345237.gif" class="h_mi" /> ) to turn on the product.
  10. Load paper in the paper tray.
  11. Try the print job again.
  12. With the product turned on, open the product cover. The carriage might move to the center of the product. Allow it to move to that position.
    1. printer not printing - c01553685.gif c01553685.gif 1 - Print carriage
    2. Without turning off the product, disconnect the power cord from the back of the product. CAUTION: In the following steps, you move parts by hand. If you do not unplug the power cord, there is a risk of an electrical shock.
    3. Disconnect the power cord from the wall outlet.
    4. Make sure the print cartridges are secure, locked into the carriage, and have not come loose.
    5. Check for any obstructions under or around the carriage that are preventing it from moving.
    6. Make sure the carriage can move freely across the width of the product by firmly pushing the carriage to the left, and then to the right. Clear any obstructions.
    7. Close the product cover.
    8. Reconnect the power cord to the back of the product.
    9. Reconnect the power cord to the wall outlet.
    10. ) to turn on the product.

Posted on Jan 11, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 2,920 Answers

The strip connected to the printer head is bad.normally the printhead is supposed to stay to the right all the way and you said now its the opposite which says the strip is bad and wont allow it to print. youll need a new printer

Posted on Jan 11, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 716 Answers

Turn Off Your Printer Then Hold The On/Off For 30 Seconds.
Then See If It Prints Normally.

Posted on Jan 11, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

  • Expert
  • 326 Answers

Remove the cartridges from your printer.then turn the printer off .remove the power wire from the back of the printer.wait for exactly 1 minute and reconnect everything properly.then ON the printer.and reinsert the cartridges.if it shows the same problem.its quite possible that the cartridges r faulty and needs replacement.as the circuit of the cartridges get faulty any time.if gets short or cut in between.in that case replacement of the cartridges is necessary. thanks.

Posted on Jan 11, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 2,110 Answers
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 1,990 Answers

Welcome to Fixya! the Easiest solution to this Problem is to Unplug the Cables from the Back of the Printer for 10 Min. to Reset and Restart your Pc. Should fix your Problem. Let me know if you need Further Assitance!

Posted on Jan 11, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My hp deskjet printer can not copy or scan


Error message?
Just put something on the scanner glass and press the print button in the printer itself, leave the computer alone.
Did it work? if so... there's something wrong with the HP software, re-install.
That machine takes copies without the computer on, so, it should work.

Sep 12, 2009 | HP DeskJet F380 All-In-One Printer

1 Answer

HP Deskjet 6940 stopped printing


Try This :

Delete the printer icon from the Printer and faxes folder; Disconnect the USB cable (If connected through USB);
Put in the driver disc; Goto my computer; Right click on the black HP logo click on Explore;
Click on UTIL(Folder)- click on CCC(Folder)- Click on Uninstallation L1 ;
Take out the CD restart the computer

Download the sofware from hp.com;
Link:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=467980&lc=en&cc=us&dlc=en&lang=en&cc=us
Select the OS;
Click on download
Save it to your Desktop
Run the software;
Click on Add a Device and reinstall the driver;
This should resolved the issue

Regards
Soumajit

Aug 11, 2009 | HP Hewlett Packard Deskjet 6940 InkJet...

2 Answers

Hp deskjet 648c will not print


lexmark z515 program to download in my computer

Jan 26, 2009 | HP DeskJet 648c InkJet Printer

1 Answer

HP DeskJet 648c InkJet Printer Problem


one of your staff addressed it completely via chat

Sep 05, 2008 | HP DeskJet 648c InkJet Printer

1 Answer

HP Deskjet 648C printer


Just a suggestion: Have you tried using a different ink cartridge? I have found brand new cartridges to be bad right out of the wrapper.

Aug 29, 2008 | HP DeskJet 648c InkJet Printer

1 Answer

HP deskjet 648c will not print


Is your printer online? Go to control panel, check your printer list. Does the icon for this printer appear to be somewhat see through or opaque? If so, right click and ensure it's listed as "online".

Apr 14, 2008 | HP DeskJet 648c InkJet Printer

1 Answer

InkJet printer was working fine until 2 days ago. It will not print


hp psc 1100/1200series all-in-one

hp director icon wont respond

Feb 19, 2008 | HP DeskJet 648c InkJet Printer

1 Answer

Deskjet 3920 will not print


Check to make sure the USB/ serial cord is plugged all the wat in on the back of the computer tower and the printer itself.

Oct 06, 2007 | HP DeskJet 648c InkJet Printer

1 Answer

HP 648c Printing Problem


Here's a great link for troubleshooting you need to do for your printer: http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpa00226&lc=en&cc=us&dlc=en&product=60402&rule=28651&lang=en

Aug 07, 2007 | HP DeskJet 648c InkJet Printer

2 Answers

Printer won't work, even if goes through printing motion, says ready, etc , shoots out paper.


Do you have the installation disk for either printer? If so simply reinstall over the existing ones. If you do not- Go to Start/printers and Faxes Clcick on install new printer. Select from list Select make Select model select OK

May 06, 2007 | HP DeskJet 648c InkJet Printer

Not finding what you are looking for?
Printers & Copiers Logo

Related Topics:

300 people viewed this question

Ask a Question

Usually answered in minutes!

Top Printers & Copiers Experts

kakima

Level 3 Expert

96518 Answers

old marine
old marine

Level 3 Expert

1464 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...