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Perform a recovery-mode restoreIf your iPhone, iPad, or iPod touch is already showing the "Connect to iTunes" screen, please go to step 5.
Connect your USB cable to your computer but not to the iPhone, iPad, or iPod touch until step 3.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button down, connect the USB cable to the iPhone, iPad, or iPod touch. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen. When this screen appears, you can release the Home button: Note: If the image of a battery appears, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again. If you don't see the Connect to iTunes screen, try these steps 1 through 4 again.
iTunes should automatically open and display the following message: [img alt="Alert text: "iTunes has detected an iPhone in recovery mode..."" width="520" height="241" src="http://km.support.apple.com/library/APPLE/APPLECARE_ALLGEOS/HT1808/HT1808--recovery_alert-002-en.png" data-hires="true"> "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes." If iTunes not open after two minutes, please open iTunes yourself.
If the iPhone is fully charged and still not turning on, try
a hard reboot. Press the "Home" and "Power" buttons simultaneously and
hold. The reboot process should start. You can tell the process has
started when the Apple symbol appears on the screen.
If the iPhone still does not power on, try connecting the
iPhone to the computer using the iPhone USB cable. ITunes should
recognize the iPhone and power it on.
Contact Apple.com/support/iphone. Enter in the serial number
of your phone and a description of the problem. Apple support will then
give you a number to contact if the problem is still not resolved
Plug the iPhone into your MacBook, make sure the mac is plugged into a power source and open iTunes, if iTunes detects the iPhone, re-sync it from last back-up ... This should make the iPhone crash, reset and be back to normal.
If not, hold down the sleep and home button, keep holding it after the apple logo appears, until it shows a USB plug into iTunes sign, the plug the iPhone into the mac and it should happen as before.
Hey I have an iphone and work for AT&T All you need to do is press the top botton and the little round botton and hold fot 20seconds until the little apple shows up. Then do it again. You are just doing a reset. Also are you keeping the updates downloaded from itunes. These little updates are crucial for your iphone.