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Trouble getting new laptop to print.

Hi there, Since purchasing a new laptop i have not been able to get A) my old printer working, and now B) my new canon pixma mp240. At first I thought it was because my old printer wasn't compatable with vista...now I think the problem must be with the computer.
The right printer is selected as the defult printer but i'm now getting a message asking to check the cable between computer and printer... (the printer scans ok.) The right usb port is selected (USB002 virtual prnter port canon mp240). I've restarted the computer, changed printer cables, checked for updated drivers...
I am using an ASUS m51t series laptop.
Any suggestions?
robbx

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  • robbx
    robbx Jan 11, 2009

    Hi, Thanks for your help.
    unfortunately if i follow your instructions it doesn't give me the options to select vista 32 or 64
    thanks
    robbx


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  • 183 Answers

You can try this one:
Start>control panel
and open Fax and printers
select the printer you want to use
and right click on it and properties
once your printer pane appears select sharing manu then click on additional drivers and select vista32 or 64 one.
one you are done with this just rebood your printer.

post back if anything changes and do not forget to vote all answers.

thank you for posting on FixYa

Posted on Jan 11, 2009

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