Question about Gateway Wireless-B Router (wbr-100)

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Wifi connection problems

The router is working as well as the internet but if i tried to connect to wifi it doesnt work but i can detect wifi

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  • Anonymous Mar 21, 2014

    seral#10820C692A6147-C8D7199C4DC3-2034-9387(fix problem)

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Many internet provider only covers the installation of the cable modem. When you connect a router to the modem, the internet provider views the router as a new computer and not authorized since when they setup the modem, it was connecting directly to the computer, not the router. You need to contact your internet provider and let them know the situation, and usually they have a website to activate or add the router to their list under your account. If this is not done, usually it won't be able to get the internet. You are getting the signal from the router since it is broadcasting the signal, but no internet connection.

Posted on Jan 11, 2009

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1 Answer

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Hi Sir James,

I see you are having issue with your smartphone pulling up internet from your Linksys Router.

What browser do you use on your smartphone and is there an Error message when you try to pull up the internet on your smartphone?

Have you tried checking the wireless settings on your Linksys router to check for any restrictions? and is there a password for you to connect to your wireless router? if there is try to remove the password/security and test to see if your smartphone will be able to pull up the internet with no issues.

Also in your Routers Wireless settings check if there is a setting that allows the router to be detected all the time also on your smartphone make sure that on the Wi-Fi setting the phone is set to be detected by other devices, cause if it is set hidden then it may cause issues on your connection from your smartphone to the Router.

What smartphone do you have so we can check both devices for setting concerns that may hinder in getting the proper internet connection from the Linksys Router.

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Try resetting the Linksys Router back to factory defaults then try connecting and see if the issue will still be the same or if it will work from there.

I hope this can clear things a bit.

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1 Answer

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GOOD LUCK and PLS rate this post.

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good luck.........Gilbert.

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areejshaukat,

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