My Kodak 5500 AiO no longer scans properly. Clicking on the scanner icon in My Computer gives me a message stating it can't find the software or it isn't connected. Uninstalling/Reinstalling does nothing. Trying different USB ports does nothing. Downloading the latest driver(s) does nothing.
I can scan to a memory card and then transfer it to my PC, however. This is a hassle but does the job at least.
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Re: Kodak AiO 5500 scanning problems.
Hi, If you are running Vista, you can still scan and copy by using Windows Photo Gallery.
1. Click on files tab at the top in Window Photo Gallery.
2. Click on import from camera or scanner.
3. Highlight your scanner icon (eg Kodak 5500) then click import.
4. New scan window will popup, now you can preview or scan using this basic looking Vista utility.
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Click on the kodak aio icon or program file. From there you can choose to scan if your button is not working. Also most OS will have listed in the control panel a link for devices and printers. Depending on your OS you should be able to click on your printer and then choose to scan a file from there as well!
1. check cable is connected.
2. check driver is installed.
1.if cable is connected check the driver, if it is uninstalled, go to cameras and scanners folder. click on the scan icon, a window pane will pop up showing scan in progress, continue until finish
I fixed my error code 1-2036 by going to the "Configure Settings" in
the AiO Home Center then selected AiO Printer changed to "Print
Quality" to Draft and clicked OK.... Then I was able to Scan with no
errors. I think the config settings were corrupted some how and this
resaved them properly.
if that doesnt help
Go to Control Panel Double Click on Printers and Other Hardware Double Click on Scanners and Cameras Double Click on Kodak 5100 AiO Click Next Read and follow directions
if both the solutions doesnt help... its time to call kodak
for scanning try using the scanner and camera wizard from the start button-all programmes-accessories-scanner and camera wizard in case of XP if its Vista then go to control panel and go to scanner and camera option........if you are getting any error while trying to scan then do mention that so that i can help.........
I had the same problem and I got it to work. I have Windows Vista and
Microsoft Office 2007 on my computer. Here's what I did...
Go to "Start" then "Control Panel".
-Click on "Programs and Features".
-Scroll down to Microsoft Office Home and Student 2007 - click on that and then click on the "Change" link above.
-A box will pop up, click on "Add or Remove Features" and then click "Continue".
-Click on the "+" next to "Office Tools"
-Click on the "+" next to "Microsoft Office Document Imaging"
-Click on the down arrow next to "Scanning, OCR and Indexing..."
-Then, click on "Run from my Computer"
-Next click on "Continue" at the bottom of the dialogue box and your configuration process should begin
Once completed go to the start menu and type in "Scan" into the search
box. Go to "Microsoft Office Document Scanning" Once there, plug your
scanner into you computer, chose what color you want your scan to be in,
and click on the picture of the scanner to the right. To make my scans
clear, I had to click on "Scanner..." and chose KODAK ESP AiO as my
scanner even though I have a KODAK ESP-3 printer/scanner.
I hope these instructions weren't too confusing and I hope this helps
some of you out! My scanner was causing me a lot of frustration for a
Scanning Photos With the Control Panel Scan menu, you can scan photos to a file, application, or memory card. Scan to File 1 Place a photo or photos face down on the scanner glass. 2 Press Scan to display the Scan menu. 3 Press or to select Photo. 4 Press until Scan To is selected. 5 Press or to select File. 6 Press Start. The document is scanned and saved based on the Kodak AiO Home Center scan picture settings.
You can change the folder where you want these saved. Just go to tools in your printer window. Hope this helps- Happy scanning!
Restart your computer. The AiO software will show "connected" on the main window, and you will be able to scan, corpy, etc. Once you close (x out) of the AiO software, then open it up again, the "disconnected" error shows up. The only way to use the AiO software once again is to (you guessed it) RESTART the computer. George Elvidge in NS
Install the software from the CD included in the box. Be sure to follow instructions for setting up and connecting to your computer, and use the Kodak AiO Home Center software to setup and manage the details of your scans, depending on whether you are scanning pictures or documents, color or black and white, etc. The User Guide is available at the Kodak web site, if you misplaced yours: http://www.kodak.com/global/en/service/products/ekn033541.jhtml?pq-path=10623