Question about Acer Aspire 5100 Notebook

2 Answers

I think im getting the trojan virus and i need the restore cd,but the serial number on the back of my laptop is faded

Posted by on

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 170 Answers

If you can get online,download belarc advisor and run it. It gives you a complete profile of the computer.Scroll down till you see the operating system listed and it shows the key.

Posted on Jan 11, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Governor:

    An expert whose answer got voted for 20 times.

  • Expert
  • 115 Answers

Download and run Belarc Advisor here which will list your laptop's info including serial numbers, then download and run AVG Free 8.0 here and this should find and remove any trojan. It also will automatically scan your pc and update itself every day.

Posted on Jan 11, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

My laptop is infected by 26 trojan virus plz help


Run your anti virus program.
If you do not have one and you can get onto the Internet then you can run a WEB based virus scanning. Please click on these links to run :-
Normal 0

Trend Micro HouseCall

http://housecall.trendmicro.com

Symantec - Norton Security Scan

http://security.symantec.com

Malware file download

http://www.malwarebytes.org/mbam.php

Oct 07, 2010 | PC Laptops

2 Answers

If you have detected a trojan infection, is alt + f10 the way to restor your computer?


You do not want to restore. You want to extract the trojan. REstore actually means reload. EVERYTHING, and you have all data lost.

Tons easier to extract trojan.

Oct 06, 2010 | PC Laptops

1 Answer

NEED TO FIND SERIAL NUMBER FOR MY ACER LAPTOP


You can restore the computer back to factory default,to do so, follow the below steps: Turn Off the computer, now as soon as you hit the power button, keep on holding "Alt"
key & keep on tapping "F10" key, i.e Alt+f10, it will open the recovery console, select full factory restore and follow onscreen instruction. NOTE: This will erase all the datas
on the computer.

Aug 02, 2010 | Acer Aspire 5100 Notebook

1 Answer

Cleaned trojan virus off laptop,now all im left with is screen saver cant even load software....thanks


Try to enter the OS through safe mode F8 at startup go in their and search for system restore, try to pick a date before u got infected and it should get it back to normal. the other route is if you have your OS disc there is an option to repair your computer this will restore the default values in the registry and system files.

Jan 29, 2010 | PC Laptops

1 Answer

Acer Aspire One Netbook has trojan hose viruses.


First of all, how do u know it has a trojan? Which antivirus are u using? Do u know whats the name of the trojan?
Most trojans can be removed easily with any antivirus, some are worst but our AV friends work hard on it and develop utilities to remove them, I dont think u need to reinstall windows xp, but in the case u would, u do need the cd to do it.

Oct 31, 2009 | Acer Aspire One Netbook 8.9" Notebook

2 Answers

I have varius trojan virus and i lost my cd and manual i am a pastor and i was given this laptop how can i get a recovery cd and the manual i had to buy a ac plug but is giving me problems


You can get a recovery cd from Compaq. You will need to give them the model number and serial number from the laptop. They usually charge for a replacement recovery disc. Here is a link to the support page http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=bph07143

Oct 31, 2009 | Compaq Armada E500 Notebook

2 Answers

Has a virus trojan and when i put the recovery disc in it wont load up. what do i do?


To remove a trojan, it depends on the type.

If the trojan is a trojan downloader, then you need to have somebody else download spybot search and destroy from safernetworking.org

If it is in the bootup, then you have to reboot the system and go into the BIOS and set the bootup sequence to the optical drive first and do a repair to the boot sector.

Now, if the virus is located in any other part of the software, then do a system restore to when it was working.

Use an antivirus security package like Kaspersky Internet Security. It's the next best to Sophos Internet Security.

Aug 09, 2009 | Toshiba Computers>Laptops Satellite X20 PC...

5 Answers

Lots of trojans in my lapton


got to www.aa1consulting.com and view my available services..I can clean it up 4 you!

http://www.aa1consulting.com

Jul 30, 2009 | PC Laptops

1 Answer

I dont have a restore cd


You can download all the drivers you need here>

http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp#

Jul 07, 2009 | Toshiba Satellite A105-S4344 Notebook

3 Answers

There is trojan horse virus in my laptop. i ve a symantec norton 2004 antivirus. everytime i update my antivirus, there's some process happening n it comes again unable to hell the virus.... it got...


you need to press F8 while the pc is booting for a startup in safe mode, then when in safe mode select start windows in safe mode, go to my computer, properties>system restore tab and turn off system restore and then run the scan again as these trojans cannot be deleted when the pc is in normal use.

 

If your antivirus finds them but cannot heal, make a note of the file that has the trojan and then search for the file and delete it manually.

 

Ensure after the trojans are deleted that you tuirn system restore back on

Oct 21, 2007 | PC Laptops

Not finding what you are looking for?
Acer Aspire 5100 Notebook Logo

Related Topics:

43 people viewed this question

Ask a Question

Usually answered in minutes!

Top Acer PC Laptops Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18298 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Henk de Ruiter
Henk de Ruiter

Level 2 Expert

78 Answers

Are you an Acer PC Laptop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...