Question about Sony Playstation 3 (PS3) Console

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My PS3 is not working properly

It freezes all the time! when I press the Playstation button during play the system freezes, when I go to quit game it freezes. It wont play DVDs. Its gotten to the point where freezes at the start of a game when trying to access the HDD. I also bought a game from the playstation store and It wont install. I'm not a happy customer at moment, I have over $1000 worth of goods a cant use. I believe my console is still under warranty,

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  • Sony Master
  • 13,433 Answers

You can try performing a system software update it may fix the problem, if it doesn't I would suggest you take advantage of that warranty and get it repaired / replaiced.


http://www.us.playstation.com/Support/SystemUpdates/PS3

Posted on Jan 11, 2009

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My Sony PS3 is the orginal 60 GB unit and worked fine for quite a few years until the icon stopped appearing. This meant I could play blue ray, CD, DVDs. I had no problem playing a game that was on the...


Hi,
You can try to do a system recovery on your PS3. this will set your PS3 back to factory settings as the settings may have been changed during the use. Here is the process in which you can do a system recovery.'

PS3 Recovery Menu


  1. Place the PS3 in standby mode
  2. Press and hold the power button for a couple of seconds, you should hear a beep
  3. Keep a hold of the power button for a couple more seconds, the PS3 should shut back down to standby mode
  4. Once this happens, press and hold the power button again for a couple of seconds, waiting for 1 single beep.
  5. Ignore this beep and keep it pressed until you hear 2 consecutive beeps, release the button.
I think you choose option 3 and then repeat and choose option 4. Once you are done with this, try out your PS3.

Aug 05, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

My ps3 keeps freezing during games


Problem: Your Playstation 3 console is freezing during gameplay. There are usually two problems that would cause your Playstation 3 to freeze during

gameplay. I will start with the most common problem:

1. The Blu Ray Laser is wearing out. This is a common issue among the newer video game consoles. The laser is constantly lighting up to read the discs while you are playing your Playstation 3 whether you are playing games, Blu Ray movies, or DVD movies. Eventually the laser will burn out. As it starts to wear out, first the games or movies will freeze. After a while, it will not read Blu Ray at all. Finally it will quit reading anything. You can find lasers at the following website starting at $49.95. The same website also performs repairs of the Playstation 3 console:

http://store.richspsxparts.com/pl3paac.html

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2. Overheating. This is less common. If your PS3 freezes and you shut it off and back on and it comes on ok, it's probably not overheating. If heat is the problem, it will freeze right away if you turn it back on right away without giving it time to cool off. If it turns on OK with no problem and doesn't immediately freeze up, the laser is your issue. If you turn it back on and it freezes right away, your PS3 may be overheating.

If your PS3 is overheating, the best thing to do is to make sure you do not keep it in an enclosed area. Playstation 3 systems and XBox 360 systems run very hot. You must keep it in the open so it gets as much cool air as possible! You can also upgrade the fan inside of your Playstation 3 with the Whisper Fan which increases cooling. You can also find it at the following website:

http://store.richspsxparts.com/newpl3ps3taw.html

vidgamefixer_10.gif

Apr 19, 2011 | Sony Playstation 3 (PS3) Console

2 Answers

I have a 120gb slim ps3 and when ever i seem to put a game any game (eg. fifa 11, COD4) my ps3 will either freeze in the process of loading a game or during game play and online it will freeze (music sound...


hello try a fan test to see if the fans are working properly , take the power lead out of the back then reinsert the lead in while doing this press and hold the eject button you should hear the fans boot up. this may blow all the dust out, also try an update on the console good luck

regards
shaun

Oct 06, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Error when turning system on/constant freezing


when u r done playing and u want to turn ur PS3 off, keep holding the PS button u will see some kind a small menu asking u wither u want to turn off the system or the controller u go with the Turn off the System, thats how u should turn it off, DON'T U EVER shut ur PS3 off by pressing the power button, and about the Freezing thing i want u to turn ur Ps3 off totally NO LIGHT ON, now keep ur finger over the EJECT button and then turn ur PS3 ON buy pressing the 0/1 button from behind, ur PS3 wil make a very loud noise this will make ur ps3 clean it self automatically with no need to open it and get over the freezing thing have fun :)

Apr 16, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

System freezes


HI. If this is being accompanied by a blinking red light, this will lead to GPU solder separation. Due to the poor design of the heat-sink/fan assembly, this condition is quite common in most PS3 consoles. Now, if your unit only freezes up during game play, or system activity(with no blinking red light), the Hard drive will then be the culprit. It is damaged. The necessary action will be to have the Hard drive replaced, asap.


  • NOTE_ Most GPU issues will need to be repaired by a qualified Sony service tech.

Mar 22, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Re: Playstation 3 Console (60 GB) - Freezing I've had my 60GB PS3 for around 24 months and it has been fine. Recently, it has started freezing in two ways: 1. Either just leaving the playstation doing...


I seem to have a very similar problem to yours on the 60GB as well. I am curently doing the total reformat but it takes a long time to do it and i have to go to work while it is reformating. So anyway if it works i will let you know. me e mail george_masono@hotmail.com

Dec 29, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 freezing when trying to quit ps2 games


it may because your psp3 has been on way to long and is over heating.

Mar 11, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 freezes while playing games why


There are many reasons why your PS3 could be freezing. It could be over heating during game play, and you should keep the system in a better ventalated room. The other reasons my be internal and I'd suggest you call Customer Support at 1800-354-7669. Just tell them what's up and they'll suggest a solution. The wait time for me was like 12 minutes, so its not that bad.

I hope this fixes your problem and happy gaming!

Here is the link if you would like more details.
http://www.us.playstation.com/support/warranties/ps3

Oct 13, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

Freezing


you have dust build up brother. take a can of dust off and while the system is running pulse some air throught the front vents. you should see gobs of brown dust flying out the back....you system is freezing because its overheating(is that an oxymoron?) good luck!

Aug 12, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 Problem


Its Over Heating
if its still under warranty send it back for repair or a replacement

Jul 19, 2008 | Sony Playstation 3 (PS3) Console

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