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Computer shuts down

My sons computer shuts down in the middle of doing homework on a word document for no apparent reason. When we restart the computer all of the folders and shortcuts are gone from the desktop. He is disabled and uses an onscreen keyboard. We thought that might be the problem so we tried another onscreen keyboard. Same thing happens. The school has sent home 3 different computers. Problem happens on all of them. Sometime right away sometimes after several hours. What could be causing this? The school thinks he is doing this on purpose. He definitely isn't. Problem is...it only happens at home.
Please help us.
Joyce my computer shuts down in the middle of reading my email,

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  • Dick
    Dick May 11, 2010

    Are you using a surge protector with a battery back-up, so if the power flickers for a moment the computer stays on? What make and model of computer and keyboards are you using?

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Most pcs will shut down to protect themselves in some way. need a bit more info, age, make etc

Posted on Jan 11, 2009

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Computer shuts down


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Are these computers laptops? Desktops? It could be a power bar issue so try using a different bar, or try moving the computer into another room all together, it could be the electricity in that room. Or the computer may not be plugged in properly if its a laptop...it isnt receiving enough power so it uses the battery until its dead then turns off, check the battery status at times.

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