Question about Dyson DC18 all floors Bagless Upright Cyclonic Vacuum

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Dyson DC18 will not turn on

When I recently plugged it in there was a little puff of smoke that came from the outlet - Now nothing happens when I press the on/off switch - Is there a fuse or reset switch somewhere to check?

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  • Anonymous Apr 13, 2009

    I have the same issue. Was cleaning with the wand tool in the basement and turned the machine off to grab something else. When I came back, the machine won't turn on anymore. Tried various outlets, checking for blockages (to see if there was an auto-off) and short of breaking out the screwdriver, I can't seem to find a way to bring it back to life. :( :( ... and the service area is closed.

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6 Suggested Answers

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SOURCE: Dyson upright

hi this is an expensive repair and would probably be cheaper to buy new one the problem you have is with the motor bearings seizing its expensive to repair because when dyson made thes vacs they were made so you need special tool to take them apart so replacing the motor would require calling a dyson bloke out as i found out with mine when my switch failed i tried removing and replacing myself but when the bloke came out he used a thin piece of metal down the side of switch to press button to release switch after i payed him to do this 2 months later i got your problem and called them back they tryed selling me new one as the repair was 50 quid more than a new vac.
Hope this is some help sorry i couldnt give you good news

Posted on Jan 08, 2008

  • 83 Answers

SOURCE: My dyson aminal vacuum simply will not turn on. I

The power switch may need to be replaced. Call the Dyson helpline - they will give you the location of an authorized Dyson dealer in your area who will be able to replace the switch.

Posted on Jul 30, 2009

renevacdoc
  • 84 Answers

SOURCE: I have a Dyson DC17 animal vacuuum. Recently got

you need to check the clean out ports 1 directly under the hose on the bottom and the other where the removable filter is

Posted on Jan 02, 2010

  • 1 Answer

SOURCE: Dyson DC 25 Ball - no power to motor

Same problem here. We noticed a loss of suction for about 5 minutes and the suction stopped. Beater bar still rotates but ZERO suction.

Posted on Apr 18, 2010

  • 1 Answer

SOURCE: hi my dyson dc18 has great suction from wand but

My Dyson dc18 had the same symptoms. The wand worked well and the floor bar had no suction. After removing pieces & shoving my fingers into the machine (no blockage) I found the suction pipe rotates between two positions (floor and wand). It looks like a piece of plastic broke on the outside housing, so it no longer rotates positions when the wheels are raised or lowered. My son found we can move the suction by sliding a finger into the mechanism behind the wheel cover, and rotating the plastic piece clock-wise or counter clock-wise until it locks into position. It's a big pain but it works for now. I wish I could find a replacement piece online. Patty

Posted on May 23, 2010

Samyfam
  • 378 Answers

SOURCE: dyson DC07 will not turn on

If the fuse in the plug is good, then this could be a faulty cable or switch, but could also be a faulty motor.
The motor also has a built in over-current protection device which normally automatically resets itself, but if the motor has a serious fault or the over-current device itself is faulty then this could be the cause.
Both the switch and motor are available quite cheaply on eBay2_bing.gif, but fitting new ones requires good DIY skills (especially the motor), and some unusual tools (Torx drivers2_bing.gif).
Have a look at www.dysonmedic.com which has some great info on repairing your machine, but if you dont feel you can repair it yourself, time to call a vacuum repairer or the Dyson helpline

Posted on Jun 16, 2010

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There are numerous reasons. If there was no smoke or burning smell, first try a different outlet. Then you can try wiggling the cord and check cord for damage, if you can get it to start and it turns off again cord is loose or damaged. Try the switch, sometimes switch wears out, if it is not making a click sound or is very loose it may be the switch. The most common reason for an E series to not start after working just fine is a broken actuator on the water basin or missing from the bottom of the vacuum. There is a raised part on the water basin that depresses a little black plastic actuator on the bottom of the vacuum. This is a safety switch to make sure the water basin is there so the vacuum will turn on. You can try pressing in on that and trying to start your vacuum, if it starts you will need to check and see if the part is broken off of your basin or if the little black actuator is missing. You can see pictures here.

GoodVac.com Technician
www.goodvac.com
1-800-775-6586

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1 Answer

When I insert the hose into an vacumn outlet nothing happens. I tried pressing the reset button but still nothing.


First, make sure the unit is still plugged in.
2. Ensure the circuit breaker has not blown. This is easily checked by simply plugging another item into the outlet. If it has blown, flip it back on. If it continues to blow, there's a short in the cord or wiring of the vacuum.
3. Is it just one outlet, or all of them. If it's just one, it needs replaced.
4. Check the prongs on the hose, wands, and power nozzle to ensure they haven't shorted out.
5. Use a multimeter or continuity tester to check wires in the hose. Touch lead of the mm or ct to a prong on the hose, the other lead to the connector on the other end of the hose. Check both connectors. One should show continuity, the other will not. Repeat for other prong. If either prong shows zero, hose needs replaced.
6. Motor is burned out and needs replaced.
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1 Answer

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