Not recognizing new toner or new drum
SOURCE: changed drum and need to reset the counter
Leave door open and press clear/back button. Press 1 for yes -new drum or 2 for no-new drum. Close door and you are finished. Hope this helped.
SOURCE: I have a Brother 8860DN.
There is a small flag on the left side of the cartridge that must be reset in order to trip a lever inside the printer to let it know that the cartridge has been replaced. You can defeat the door interlock switch and manually reset the lever inside the machine or start using a quality re manufactured toner cartridge from a reliable re filler.
SOURCE: I HAVE A BROTHER MFC-8220
the drum comes out when you open the front door. it is where the toner goese.
SOURCE: On my Brother MFC 4800 LASER plain paper
yes indeed. i'm sure by your symptoms, thats what it would be.
SOURCE: reset the drum count on a brother intellifax 2800.
Drum counter is reset by installing a new drum which contains a specifically designed "starter sheet" that is passed through the machine when it is installed, and triggers the paper sensors in a specific pattern, resetting the electronic counter.
If you have installed a new drum and the message remains......I suspect that it was a remanufactured unit that did not include the "starter sheet" Is that the case?
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