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Brother MFC-7460DN not recognizing new toner or new drum

Not recognizing new toner or new drum

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

BigdaddyTDW
  • 62 Answers

SOURCE: changed drum and need to reset the counter

Leave door open and press clear/back button. Press 1 for yes -new drum or 2 for no-new drum. Close door and you are finished. Hope this helped.

Posted on Mar 13, 2009

johnychel
  • 796 Answers

SOURCE: I have a Brother 8860DN.

There is a small flag on the left side of the cartridge that must be reset in order to trip a lever inside the printer to let it know that the cartridge has been replaced. You can defeat the door interlock switch and manually reset the lever inside the machine or start using a quality re manufactured toner cartridge from a reliable re filler.

Posted on Jul 07, 2008

  • 320 Answers

SOURCE: I HAVE A BROTHER MFC-8220

the drum comes out when you open the front door. it is where the toner goese.

Posted on Jan 20, 2009

  • 215 Answers

SOURCE: On my Brother MFC 4800 LASER plain paper

yes indeed. i'm sure by your symptoms, thats what it would be.

Posted on Mar 30, 2009

SOURCE: reset the drum count on a brother intellifax 2800.

Drum counter is reset by installing a new drum which contains a specifically designed "starter sheet" that is passed through the machine when it is installed, and triggers the paper sensors in a specific pattern, resetting the electronic counter.
If you have installed a new drum and the message remains......I suspect that it was a remanufactured unit that did not include the "starter sheet" Is that the case?

Posted on May 03, 2009

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1 Answer

My printer is suddenly printing faint, mostly on the right side of the paper.


The high voltage supply is not working right. That is what forms the toner on the paper. The fuser wire gets hot and melts the toner to the paper. You need to have the power supply looked at.

Feb 17, 2016 | Brother MFC-7460DN

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Reset a brother MFC 7460DN after replacing the fuser unit?


You need to press Menu-Mono Start-Up Arrow 4 times in less than 2 Seconds !!! and you will be in Maintenance mode. LEDs will be flashing. Press 88 then use the arrows to select Fuser and press ok. Then press 99

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Brother mfc 7460dn can't remove toner cartridge


Sometimes the press buttons do not release properly. It could be jammed with paper. try to cycle out paper and then try to push the release again. Keep trying until you get it. If it is jammed so tight that you cannot get the catch to release, I do not know what you would do. Mine only did that one time and I was able to get more paper out.

I hope that helps.

Jun 03, 2014 | Brother MFC-7460DN

1 Answer

How to Reset the page drum count on Brother MFC-8860DN


Open door
remove drum and toner unit
remove toner from drum push on blue tab on side to release
reinsert new toner in drum
reinsert unit in machine
leave door open
hit clear/back on panel --- says new drum-- hit yes
says accepted
close door

Dec 11, 2012 | Brother MFC-8860DN Printer

1 Answer

Brother mfc 7460dn toner light stays on


This video has always worked a treat for me.

Hope this helps.

Oct 15, 2012 | Brother MFC-7460DN

1 Answer

Brother mfc-7460dn toner replace toner will not go away


Remove drum/cartridge, close front cover, Menu, 1. General, 8. Replace toner.

Replace drum/cartridge. Close front cover.

May 07, 2012 | Brother MFC-7460DN

2 Answers

Drum error


try this trick, open then the front cover and remove the drum&cartridge assembly then reinsert while the cover is open press clear/back key and will ask you 'replace a new drum' just answer yes by clicking an arrow up

May 31, 2011 | Brother MFC 7840W Printer

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Brother MFC 8660DN "Toner Error Reinstall Drum I got a new drum, new toner and still printer isn't working and show the error reinstall drum unit please help


Pull the drum/toner out and look into the machine, at the wall on your left. There's a little plastic lever there that pivots to detect a new toner cartridge. Sometimes the lever gets sticky; wiggle it to free it up. If you feel brave enough to remove the outside cover of the machine on that side, you can put a dab of grease on the lever's pivot.

Apr 04, 2010 | Brother MFC-8860DN Printer

2 Answers

Hi my brother MFC 7420 will not recognize the new toner i just added...........i hve done this multiple times before........not sure now why not working.........are the printer gods against me today??


all brother printers and mfc products. if you are using generic tonere or refills, brother products will not recognize the toner cartridge as the refillers do not know how to reset the toner cart. this is priority info. therefor u must use brother oem toner.brother service rep

Dec 22, 2008 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

After replacing the toner, an abnormal sound of wheels coming


I just had the same problem.....I changed drum and toner at the same time.....bad sounds....tried old toner with new drum and "new" toner with old drum.....seems that the gears that move the toner and the drum were not meshing correctly. I determined that it was the "new" toner. I discarded new toner and used a different one....that fixed it

Dec 15, 2008 | Brother MFC-8460N All-In-One Printer

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