Question about ASUS Computers & Internet

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When I turn on my asus Eee PC it goes to a pale blue screen with yellow and black lines vertically down the screen. There is no login options - Is this a virus? Is there any way to bypass and login?

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  • ryanjones745 Jan 11, 2009

    Thanks for your help

  • ryanjones745 Jan 11, 2009

    There is no text at all, if I press a key the screen doesn change colour to the blue it normally is on xp - so it appears to be trying to do something. But it always goes back to the pale blue with yellow and black lines

  • ryanjones745 Jan 11, 2009

    Sorry, not very pc literate - whats an external display connector?

  • ryanjones745 Jan 11, 2009

    just tried to connect the pc screen and it was just a black screen?

  • ryanjones745 Jan 11, 2009

    Thanks - I tried the pc screen again, pressing Fn + F5 with no luck, still a black screen.

    I have a number for Asus service, will call them tomorrow. I only purchased the pc last october so it is still under warranty.



    Thanks again for your time.

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  • Master
  • 1,550 Answers

Have you tried to enter to safe mode in boot option ?

If not go to safe mode have a virus check with latest antivirus software and try to remove the virus . But mostly it is not due to virus .
The yellow and black lines indicate that the capacitor is faulty in your monitor . You need to replace the capacitor to solve this problem .

Posted on Jan 11, 2009

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  • ASUS Master
  • 13,433 Answers

It sounds like a hardware faulure, thats not normal operation of the laptop. if there is a problem you should see a error message if you only see lines and random stuff you most likely have a video card failure or other failure, I suggest you contact your dealer or asus for repair service.

Posted on Jan 11, 2009

  • 3 more comments 
  • Ekse Jan 11, 2009

    just to make sure my diagnosis was correct.. do you see anything when you turn it on? do you see any text? does it go to the random lines etc right away when you turn it on?

    does it try to start up?


  • Ekse Jan 11, 2009

    Okey, that definitely sounds like either a Display problem or the video card has a problem, does the small laptop have a external display connector? could you try a external display and see if you get anything on that?

  • Ekse Jan 11, 2009

    there should be a monitor connector on the right side of the laptop, you could connect a normal monitor / display if you have a desktop pc you could connect the monitor from that to the laptop and see if you get any picture on the other monitor.

  • Ekse Jan 11, 2009

    But, it wont fix the problem, it might give some more insight into the problem. You will still have to send this one to repair.

  • Ekse Jan 11, 2009

    theres a special button combination you need to press to enable to other display, hold down the FN button and its one of the F1-F12 keys, I don't know which one, one of them should enable the external display.

    If you find the button and you get normal picture on the extra display then the lcd display on your laptop has failed.

    you may need to restart the laptop to get picture while extra display is connected to the computer.

    If you get the same lines and so on, on the extra display the problem is in the Video card or the motherboard, I suspect the video card is build into the motherboard in this case so the repair would require to replace the whole mainboard.

    The price of a new mainboard is around or more the cost of the laptop when its new, so unless you got warranty you may get a big repair estimate on it.


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