Question about Microwave Ovens

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After entering time to cook, then press start, Panasonic microwave Dimension 4 NN-CD987W .. Code appears H97

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  • Microwave Ovens Master
  • 9,047 Answers

H95, H97, H98 or H99 mean that there's a problem with your inverter, magnetron, or digital programming circuit.

Due to the lethal voltages used and produced in inverters, I do not recommend that an inexperienced person work on these.

You can find an authorized Panasonic servicer here.

In Canada, you can find an authorized Panasonic servicer here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Dec 01, 2012

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

robotek
  • 1512 Answers

SOURCE: h97

Hi there..

If it is displaying error H97, this means that the invertor(power supply Panasonic part number: Z606YM300BP,) is not functioning. The magnatron may also be faulty.

You can get a new invertor on ebay.UK from here


Here is some more information about the part. The microwave may also have a faulty magnatron. If you are unsure, then you should get someone to look at the unit for you before you go buying parts.

BEWARE... VOLTAGES INSIDE MICROWAVES CAN KILL

Panasonic part number: Z606YM300BP, supersedes all previous versions of the inverter used with the 2M261-M32J This Inverter is now available at a lower cost, it used to be £60.00 plus VAT and delivery trade price.
This inverter is fitted to many of the more recent Panasonic inverter type microwaves such as the NNC596S .Some microwaves such as Bosch and Siemens also use this inverter as they are rebranded Panasonic ovens. These ovens are upmarket models, some include advanced functions such as steaming and are normally well worth repairing.
The inverter as fitted to earlier ovens with the 2M236-M42 and 2M236-M1 is also available.

An inverter microwave oven is one without a high voltage transformer You will know you have one as it is not extremely heavy at one end. This type of microwave uses a high power DC converter, called an inverter, to produce the high voltage and filament voltage required by the magnetron.
If you purchase this item for replacement in your microwave then we recommend that you do this only if you are qualified and aware of the dangers of tampering with electrical equipment.
Failure of the magnetron is common and at times the inverter can fail as well. Sometimes the inverter fails on it's own. If your microwave blows the 10 amp mains input fuse as the cooking cycle starts then you probably need a new inverter. An instruction sheet with basic guidelines on fitting will be provided but please do not purchase this item unless you are confident about fitting it. We only accept returns if the inverter supplied is defective which is extremely unlikely.
If you have one of these ovens that is not cooking then it is worthwhile looking at the magnetron. It often shows signs of distress through overheating.

As well as the inverter failing it is also possible you could also have a defective magnetron,

Good luck and thanks for using FixYa

A FixYa rating would be spot on for this information to you.


regards
robotek

Posted on May 07, 2008

MicrowaveSvc
  • 9047 Answers

SOURCE: panasonic microwave oven error code

H95, H97, H98 or H99 mean that there's a problem with your inverter, magnetron, or digital programming circuit.

Due to the lethal voltages used and produced, I do not recommend that an inexperienced person work on these.

You can find an authorized Panasonic servicer here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

785c1e1.jpg

Posted on Oct 20, 2008

  • 1 Answer

SOURCE: Panasonic Model No. NN-S933BF Microwave Oven

could it be that i didn't follow the manuel because i got it second hand or is it because something is wrong with it,and i have to get it fixed.

Posted on Oct 21, 2008

  • 1 Answer

SOURCE: Replacement light bulb for Panasonic NN-9853 Microwave

Hello, I also have a Panasonic Microwave ( model NN-S 564 or 574 ?) They are very similar.
I have just removed the outer cover 5 screws ( unplug of course ) and have located the bulb holder which is a white plastic component with two clips holding the globe, pull it out and remove the two spade clips connected to the globe. The globe will come away attached to a black plastic mount. Next........do the run around to find someone who sells it.
Perth has an authorized distributer/repairer in Myaree whose details I got from Panasonic. He may sell them. otherwise I will try a couple of specialist light globe suppliers I know....PROLAMPS in Belmont and one in BALCATTA whose name escapes me but I have been there before...Hope this helps others.

Martin

Posted on Aug 27, 2009

Testimonial: "Hi - and thanks Martin for an excellent description of the process. Perfect assistance for a handyman-challenged guy like me. Thanks Grant"

fathitkf
  • 1871 Answers

SOURCE: error code h97, on a genius prestige microwave -

Hello :

Troubleshooting of Inverter Circuit (U) and Magnetron .

This oven is programmed with a self diagnostics failure code system which will help for troubleshooting, H97, H98 and H99 are the provided failure magnetron and inverter circuit problem areas. This section explains failure codes of H97, H98 and H99. H97, H98 and H99 appears in display window a short time after start key is pressed and there is no microwave oscillation.


6ce1ddb.jpg
WARNING :

The microwave is capable of giving you a serious electrical shock even when it's unplugged , so I recommend you to call a repair technician for help .

please don't forget to rate .

good luck .

Posted on Apr 13, 2010

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1 Answer

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Go here for instructions:
http://educypedia.karadimov.info/library/Inverter.pdf

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Why my microwave NN GD371M will run for 4 seconds then shut off. display shows code h97?


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The following link will take you to a page with the diagnostic flow chart that you can use to troubleshoot this issue:
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This customers review of that issue may also be of some help:
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Jun 17, 2014 | Panasonic NN-T990SA Microwave Oven

1 Answer

My Panasonic NN-ST657W microwave has suddenly come up with an H97 code on display panel. Switches off after about 6 seconds before displaying this code. What has happened?


This oven is programmed with a self diagnostics failure code system which will help for troubleshooting, H97, H98 and H99 are the provided failure magnetron and inverter circuit problem areas. This section explains failure codes of H97, H98 and H99. H97, H98 and H99 appears in display window a short time after start key is pressed and there is no microwave oscillation.
There is not a lot the layman can do except maybe to try a new magnetron.
It is a job for an experienced Panasonic Microwave repair man.

Dec 31, 2010 | Panasonic Microwave Ovens

1 Answer

Error code h97, on a genius prestige microwave - nn-sd787st. what does this mean?


Hello :

Troubleshooting of Inverter Circuit (U) and Magnetron .

This oven is programmed with a self diagnostics failure code system which will help for troubleshooting, H97, H98 and H99 are the provided failure magnetron and inverter circuit problem areas. This section explains failure codes of H97, H98 and H99. H97, H98 and H99 appears in display window a short time after start key is pressed and there is no microwave oscillation.


6ce1ddb.jpg
WARNING :

The microwave is capable of giving you a serious electrical shock even when it's unplugged , so I recommend you to call a repair technician for help .

please don't forget to rate .

good luck .

Apr 13, 2010 | Panasonic NN-SD797S Microwave Oven

1 Answer

Microwave stopped working suddenly,the sreen reads H97


If your oven is out of warranty then i would suggest just getting a new one.

The code is for a bad controller circuit, and it would cost almost as much to fix it as it would to buy a new one.

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