Question about Televison & Video
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Posted on Jan 02, 2017
just call philips and they will send you a new t.v.! it isn't a recall, that would be bad publicity!! i spoke with a philips representative yesterday concerning my 'possessed' television. a gentlemen informed me that philips has a 'rapid replacement program' for the described 'possessed' t.v. set. simply provide model and serial numbers, time and place of purchase, then provide street address for fed-ex delivery. approximate time of arrival is 10-15 days. you are directed to package and return the old set to nearest fed-ex pick up site. i am super excited that i took the time to call philips support. i think that i spent a total of 10 minutes on the telephone; it was time well spent. oh yea, here's the number!
Speak with a Philips representative
1-888-744-5477 Monday - Saturday 8:00 am - 11:00 pm EST Sunday 9:00 am - 6:00 pm EST Excluding major holidays
Posted on May 10, 2009
I had this problem in 2007 / 2008 here is what happened to me.
Jan 09, 2008 - I also have brought the unit to the authorized Panasonic repair facility and the problem is a failure in the P-board which is the power supply board. The P-board needs to be replaced. The repair will cost $475 plus tax. $250 is for labor. The unit was nop more than two months out of warranty. This does not speak well for Panasonic. I have been researching the problem and it looks like this has happened to many of the Panasonic plasma TVs.
Jun 14, 2008 - As an update to my problem with the failed P board. Contacted Panasonic Service and talked to a customer service representative. I told them how I have purchased many Panasonic products and how unhappy I was with the failure of the product. They proposed paying the labor cost of $250 and I would pay for the part. I just hope it does not happen again.
Posted on Oct 14, 2009
I had the same problem and it was the power supply board,but I replaced it myself and only spent about $140.00 for the part and 2 day shipping . It was easy just pull the back cover off and there are about 8 small screws that hold it on and like 6 connectors that's it. Also ShopJimmy.com was the place for parts on these T.V.'s.
Posted on Nov 09, 2009
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