Question about Kenmore 55612 / 55614 / 5561 / 655619 Side by Side Refrigerator

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Brand new Kenmore refrigerator, ice maker does not work

I just hooked up a new Kenmore refrigerator today and ran the water line to the ice maker, but it doen't work. The water gets to the valve on the back of the refrigerator, but it doesn't go any farther. It doesn't appear that water is going up the line to the ice maker. There is no obvious blockage; there seems to be sufficient water pressure. Still, no ice.

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  • smcrick Jan 11, 2009

    Yes, the bar is down. But there is no water in the actual ice making tray itself. The water isn't making it that far. It appears to be stopping at the valve low in the back.

  • DePere Jan 11, 2009

    I have a similar problem. The water is making it to the filter but not to the icemaker or to the water dispensor on the freezer door. I don't see any blockage and there are no leaks.

  • Anonymous Jan 17, 2009

    new fridgidaire water to the valve but no water to the ice maker

  • 240cpa May 11, 2010

    Have you checked to make sure that the bar that stops operation of the icemaker is in the down position so it will work?

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According to the manufacture, you must wait 24hrs to reap the benefits of the automatic ice maker. I was helping a friend the other day install a water line to a side by side unit that had been running for well over a week and after turning the water on we got no ice. We contacted the manufacture and they said "there is a 24hr waiting period". This makes no sense. I wasn't trying to get a gun permit, just ice.

Posted on Jan 13, 2009

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First off relax and give it time the ice maker need to cool to a certain temp before making any ice, 24 hours is a reccomnded minimum

Posted on Jan 11, 2009

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1 Answer

I just bought a used kenmore elite side by side refrigerator and hooked up the water line to the back of the fridge. My question is where does the long water line the goes to the fridge and comes back...


Where you hook the house water line is to the water inlet valve which is a one in two out solonoid controlled valve. One side goes to the water dispenser in the door and the other hooks to the ice maker connection.

So I suspect the long water line you are talking about has had the lines switched at the valve and needs reversed. The long line probably goes up the back of the unit and connects to the ice maker. The one for the water dispenser should hook to the water chiller resevoir and then to the water dispenser.

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Hi,
Have you had the chance to check the fill tube to the ice maker, if that fill tube is frozen, not water will enter the ice maker.
Check there and get back to me, I have other tests we check the system for if needed.
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Ice maker is getting water to the back and to water dispenser but will not make ice


Try swapping the wires on the dual water inlet valve. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze. You can take the water line off the valve and watch to see if it drips.

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Sounds like you may have a couple of problems here. The frost build up could be from a bad door seal. Moist air can be drawn in and collect on the inside. As for the water temp, it sounds like the water line connected to the refrigerator could be tapped off a hot water line. It needs to be connected to a potible cold water line.

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HOOK UP OF ICE MAKER TO THE WATER LINE


What you have in the back is a 1/4 tube which will feed cold water to the icemaker.

go to any hardware store and ask for an icemaker supply line kit. It will consist of a tapping valve, about ten feet of 1/4 inch tubing and a straight connector.

it will also contain step by step instructions.

You will have to determine what cold water line to tap into that is accessable. Perhaps the kitchen sink cold water supply if it is on the same wall as the refrigerator. Many times the line is run up from the basement.

enjoy your new icemaker.

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Replaced icemaker with new one but still not working


The ice maker has a problem The ice maker is a separate appliance within the freezer section. Please see the How things Work section of our website to learn about the normal functioning of ice makers. Some common problems with ice makers are:

The ice maker has completely stopped producing ice
The ice maker is producing ice poorly
The ice maker has completely stopped producing ice Check to see whether the ice maker has been turned off. Here's how to check. Look for a wire along the right side of the ice maker that looks a bit like a coat hanger. If this wire is in the raised position, the ice maker is turned off. On some units you simply lower the wire to the down position to turn the ice maker on. On others, you lower a small red plastic lever to lower the wire. If the wire is in the proper position check the freezer temperature, it should be between 0-8 degrees Fahranheit. If it is warmer than 10-12 degrees, the ice maker may not produce any ice. Check your door seals and thermostat, repair/replace as necessary.

The ice maker is producing ice poorly When an ice maker is producing ice poorly--when it produces just a few cubes or none, or when the cubes are too small--it's usually because of a clogged water line or a defective water inlet valve.

First, check the water line attached to the back of the refrigerator for good water flow. To do that, first turn off the water supply valve. Then remove the water line from the back of the refrigerator. Next, place the water line into a bucket and momentarily turn the water valve back on to test the flow. If the flow is poor, you need to repair, clean, or replace the tubing or the shut-off valve that supplies the water. If the flow is good, you may have to replace the water inlet valve.

There's an ice- or water-dispensing problem The ice and water-dispensing system of your refrigerator is quite complex. Many components work together to provide the ice and water. Aside from a simple problem of a leaky water tube or a jammed ice chute, most other components are not user serviceable. We suggest that you contact a qualified appliance repair technician for such repairs

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