Question about Microsoft Windows XP Professional
I just purchased a copy of Windows xp pro, SP2 to load onto my mac. It's an authentic copy, original wrapping never opened. I HAVE the porduct key but when I entered it it said it was invalid! SO I tried the telephone option, it accepted my activation number only to come back saying the product is invalid. I'm stumped! How can it be invalid?? It's a brand-new never opened authentic, cost me a bundle, copy of Windows!
I doubt this matters, but it's a rare English copy of Windows intended for Asian distribution. I was lucky to find an English version in Korea.
I tried talking with a representative but she barely spoke English :/ All she would say it "cd not fine"
I would be extremely surprised if this turned out to be a valid copy of XP. Shrink wrap is easy to do. Someone has already used your product key which Microsoft has now registered to a different computer.
And yes, when you submit it the message is that it is invalid which means already in use by another computer.
Microsoft never gives the error message "this product code is already in use". They only say it is invalid.
I've installed XP tons of time and even had a few times where the license belonged to another computer. When that happened, the invalid error message is what I got.
I'll make another guess and say you did not buy XP from a computer store, but instead from an individual. A reputable computer store should be able to help you with your problem if you bought from one.
Posted on Jan 11, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
235 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: