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Since you mention that your dishwasher has a dispenser has a flap that opens but detergent does not come out, the problem could be the wash water is not getting to it.
Can you confirm if during wash cycle the water is circulating especially through the top wash arm.
Keep a small container on the top rack and see if there is water collected in it at the end of cycle. Alternatively run the dishwasher with door open (you will have to find a way to enable the door switch inside the latch).
Please post a comment to confirm what you observe.
Well you can please follow the below steps - 1. Remove any dishes in the dishwasher. Unhook the dishwasher's dish trays or racks from their tracks, and set aside. Empty the soap dispenser if it contains unused soap that failed to dispense. Use a wet rag to wipe down the interior of the dishwasher, as well as the inside of the dispenser.
2. Close the dispenser, and shut the dishwasher door. Turn the dishwasher on to a manual setting, then stop it and open the appliance. Check to see if the dispenser is open. If it is, continue to Step 2. If the dispenser is closed, skip to Step 4.
3. Switch dishwasher soap. Some dishwasher dispensers have difficulty with dry or liquid dishwashing soap, depending on the make and model of your dishwasher. Incompatibilities typically result in the dispenser sticking shut, which explains why the dispenser opens when empty. Switch to liquid soap if you are using dry powder soap, or vice versa.
4. Check the dishwasher soap dispenser's spring. The spring is located behind the dispenser top's hinge. Consult your dishwasher's original manufacturer's manual or user guide to find a replacement spring. Pop the old spring out with a screwdriver, and replace with a new spring. This should resolve any issues related to the dispenser failing to open. Please post comments if you need more help or information..........
Symptoms: Dispenser lid is open. Caked powder at (what would be during normal
operation) bottom edge of soap dispenser or caked powder fallen onto
dishes or dishwasher bottom. There may be loose powder in rest of
dispenser or spilled down inside door or onto dishes underneath
Keep the area around the soap dispenser lid clear when loading the top tray.
The soap dispenser needs to swing open during the wash cycle. In many
dishwashers the top tray has an indentation as wide as the lid of the
dispenser. This allows the top tray to be as large deep as possible
while still allowing space for the dispenser lid to open. People often
pack their dishwasher with things overhanging this gap.
During the wash cycle the catch will release but the overhanging cutlery
or crockery prevents the lid from opening all but a few degrees. Some
water will splash in but not enough to wash out the soap powder. The
soap powder at the bottom of the dispenser will then cake.
When the front door is opened the spring loaded lid, which is partly
open, will of course swing fully open and you'll be convinced that the
lid opened normally during operation. If this is the problem then if
you're very careful and open the door very slowly you can actually hear
the lid flip open. Also, depending on when the lid opens, how far it
opened during operation and how fast you open the door you may find soap
powder spilled down to cover the dishes at the front or down the inside
of the door. This happens when you first open the door and obviously
there couldn't be loose powder there if the powder had emerged while
there was water washing around. Seeing the lid open as you open the door
is a lot harder but can be done on some machines.
If you are you using a liquid soap or packets that will be the main problem.If your unit fills with water circulates the water and drains the water,and also heaters are working then you probally need to change to cascade powder soap.The film on the dishes is soap.The unit has so much build up in it that when it gets to the rinse cycle it is rinsing dishes with soapy water.You need to get 2 medium bowls fill both 2/3 up with white vinager,place one in upper rack and one in lower rack and run unit on longest cycle letting the vinager splash out during wash.do this with no soap and no dishes.Having soft water will allow you to use less soap.
Before taking anything to bits, check you aren't just loading the machine in such a way that something (for us, it's usually a frying pan) is stopping the soap dispenser from springing open all the way.