Question about Office Equipment & Supplies
Frozen with an error message.It says red tank empty also no paper light on. Both checked but cannot get from message screen
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Posted on Jan 02, 2017
Hi guys, I eventually found a solution to the problem for my printer. With the top cover open, I pushed a sheet of 120 micron thickness A4 clear plastic binding cover through the exit tray as far as it would go to rest against the bottom row of rollers. I switched the printer off then back on again and as the rollers lifted momentarily, I pushed the sheet of plastic as far up through the machine as I could before the rollers went down again - it went in a fair distance. The printer then ejected the plastic sheet. I then put the plastic sheet into the paper tray and tried to print a blank document page. The plastic fed through cleanly and my printer has been working since without any error messages. I hope this works for you.
Posted on Mar 04, 2008
SOURCE: canon pixma MP620 paper jam
Hello! I have solved your problem! The first thing you need to do is extend the back paper holder all the way up. This should uncover a long rectangular hole. There is a plastic piece with 2 arrows pointing to the right on it (if you are looking at the back straight on). Simply push them to the Right and it will pop up on the Left side. You can now lift that piece out and VOILA there is your misfed paper! Just reinsert the rectangular piece back in after you have taken the misfed paper out! -Gary Maples
Posted on Aug 23, 2009
Follow this procedure:
1. Turn off printer
2. Hold down Resume button and press Power button.
3. Keep holding down Power button and let Resume button go.
4. Press Resume button 2 times then let BOTH buttons go.
5. Green lights will flash and then stop blinking.
6. When green lights are solid, press the Resume button 4 times.
7. Press the Power button and the printer should turn off, if not, press the Power button once more.
8. Your printer should respond as normal.
Posted on Nov 04, 2009
just recently had these problems
LED flashing E3 code and alarm light was solid. But dissapeared when opened the coved and came back on when closed the cover.
Also the when the cover was open the inks did not slide out to the left and stayed to the right side.
There was no paper jam, but error said paper jam.
1. I took a thick piece of paper, from like a paper folder ones, thick enough to go in the printer and not curl up when pushed..
2. turned off the printer and turned it back on.
3, while printer was turning on,and makings sound as it does normally when turning on, I pushed through the piece of paper and the rotors stoped for a millisecond.
4.the rotors started again and pushed out the paper by it self with out my force.
5. I let the printer get started. and then turned it off and then on.
6. this solved all of my problems.
this was the first problem ever with this printer in 3 years.,preety good printer.
Posted on Nov 04, 2009
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