Question about Dyson DC25 All Floors Bagless Upright Vacuum
The wand will pull up but the hose section won't follow
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Posted on Jan 02, 2017
SOURCE: My Dyson DC07 vacuum works
Hi there, it sounds like you have a blockage in the hose. I have made a video to show you how to get the hose off and linked it to this answer. It is possible to split the hose in places trying to get the blockage out so try not to be rough. If you do damage the hose you will need to buy a new DC07 hose it is a waste of time trying to repair. If this was a helpful answer please take a moment to rate it or leave a testimonial.
Posted on Feb 24, 2011
Posted on Jun 13, 2011
SOURCE: I can pull the wand
The wand on your Dyson is designed to retract into the hose automatically when you replace it on the cleaner's main body. You can see how to do this in the user guide supplied with your cleaner. In case you don't have this to hand, here's an online copy:
You do not need to use any additional tools to retract the wand.
If you have any further questions about using or maintaining your Dyson cleaner, please get in touch with us directly. One of our experts will be happy to provide the information and assistance you need. You can call us free on 1866MYDYSON - or if you email your details to askdysonUS@dyson.com, someone will be in contact as soon as possible.
Dyson Online Customer Support
Posted on Aug 22, 2011
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