Question about Sony VAIO Z1VAP1 (PCGZ1VAP1) PC Notebook

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HELP!!! Computer stopped working when anit-virus was installed?????

My internet was down, and I fixed that problem, and proceeded to install Norton anti-virus on it. Now, all of a sudden, the computer will boot up, but it freezes as soon as it gets to the main desktop screen. It won't respond at all. I have to manually shut it down by holding down the power button. Only to start it back up and it do the same thing ALL OVER AGAIN?$#%>@^? Anyways......after leaving out to dinner, I came back and now the computer screen is completely BLACK! But it is still booting up. WTF? I have never seen anything like this. HELP!!!

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Re: HELP!!! Computer stopped working when anit-virus was...

Assuming you are using windows xp. 1. Boot up into windows safe mode by pressing the "F8" key during boot process. 2. Choose "Safe Mode without networking" on the menu and after entering your desktop a pop-up will appear telling you that you are using windows safe mode, just press "OK" then uninstall Norton Anti-Virus. 3. Shut-down and/or reboot computer. Another alternative would be to boot into safe mode and perform a system restore. If you choose to do this, you still need to uninstall Norton Anti-Virus because a system restore will only fix just system files not programs that were installed. In other words, you will have a partial installation of Norton Anti-Virus in your computer. As to why this happened, could be a compatability issue with the use of Norton and some other program. Good luck.

Posted on Jun 07, 2007

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Norton Advantages & Disadvantages

<p>Advantages & Disadvantages:-<br /> <p>Though Norton anti-virus products and its various versions are one of the best protection software, Norton anti-virus software has some advantages and disadvantages.<br /> <p> <br> <p>Advantages: -<br> <p>When Symantec redesign Norton for Widows compatibility, Norton becomes one of the best protection software in the market. With its every release Norton introduced new features or upgraded features. Norton release new versions almost every year. Some unique features of Norton anti-virus are Sonar protection, File Insight, Network Insight, Power Eraser tool etc. which provides more reliable protection against viruses and other malicious code. It can run at background to work silently. It will warn you before running or installing malicious programs. It can protect your computer spreading viruses from your Facebook feed, e-mail attachments. Simple user interface will help you to work more easily. Norton provides PC utility tool to tune-up your pc and Backup and Restore tool. You can solve your problems online from tech support, where you can find answers for possible problems, use-one-click-solution-first to solve your problems manually and customer help desk, where you can interact with tech support personnel for your query.<br> <p> <br> <p>Disadvantages:- <br> <p>While Norton offers variety of benefits to its users, there are also some drawbacks as well. Prior to the 2009 version of Norton anti-virus, reviews claimed that the software required considerable memory to run, this slowed down the overall performance of the computer. Computers that have an old copy installed might experience this resource issue.<br> <p> <br> <p>Uninstalling is another drawback of Norton. If you attempt to remove Norton Antivirus, the uninstallation process proves difficult. This is one area where Norton fails to compete with its competitors, according to PC Antivirus Reviews. Reviewers asserted, "Uninstalling Norton is nowhere near as good as uninstalling McAfee, which sets the standard for fast, clean, easy uninstallation for anti-virus software."

on Mar 17, 2011 | PC Laptops

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You maybe able to remove the virus from your computer using a WEB based virus program provided you can connect to the Internet. Please click on these links to these WEB sites :-
WEB-based Virus Scan Trend Micro HouseCall
Symantec - Norton Security Scan
Malware file download
After removing the virus, I suggest you install a virus program to stop
further virus infections.

May 10, 2010 | HP Compaq Presario C700T

1 Answer

System has a virus mbr invected by bloodhpund.mbr how do I delete this. I purchased Norton 2010 but it won't remopve the problem says it needs to be installed but can't get into system to install.

You're Acer probably has Rescue and Recovery™ installed. Rescue and Recovery is a suite of self-recovery tools to help you diagnose, get help, and recover your system.

When you set the Bloodhound heuristics in Norton AntiVirus to it's highest setting you probably ran a virus scan and saw a Norton AntiVirus alert that states that it's detected a potential threat, Bloodhound.MBR. But this is probably not a virus but the recovery software on your laptop.


If you have IBM Rescue and Recovery and Norton AntiVirus Bloodhound heuristics are configured to the highest setting, Norton AntiVirus may alert you with a Bloodhound.MBR detection when you run a virus scan. To avoid this, configure your Bloodhound heuristics to the default setting.

To reset Bloodhound to the default setting
  1. Start Norton AntiVirus.
    If Norton AntiVirus was installed as part of Norton Internet Security or Norton SystemWorks, then start one of those programs.
  2. Click Options.
    If you see a submenu, then click Norton AntiVirus.
  3. Click Auto-Protect.
  4. Click Bloodhound.
  5. Click Default level of protection (recommended).
  6. Click OK
  7. Repeat steps 3-6 for Manual Scan.
    In step 3, substitute Manual Scan for Auto-Protect.
  8. Exit Norton AntiVirus.

Mar 11, 2010 | Acer Aspire 3610 Notebook

1 Answer


There are a couple of WEB based virus removal programs you can use, and if successful then you can install your anti-virus program.
Click on these link to use these WEB-based Virus Scan :-

Trend Micro HouseCall
Symantec - Norton Security Scan

Jan 30, 2010 | HP Pavilion dv6000z Notebook

5 Answers

Do I need a Norton-type security for my laptop, or is AVG sufficient ?

AVG is more than sufficient for a home computer.
Norton takes quite a lot of system resources and slows computers down dramatically. AVG on the other hand uses 2/3rds less resources than Norton and is just as good.


Sep 14, 2009 | Acer Aspire 3000 Notebook

1 Answer

I can't remove AVG8.0 from my computer I can't remove avg8, I have already uninstall avg8, but when I want to install Kapersky, the instalation is cancelled. Why is this happening?

Use the AVG Uninstaller that must have got installed when you installed the program.

Also, there may be an option to automatically delete the other anti-virus in the Kapersky Installer. I have done that when I was installing Norton 360. I had Windows Defender which conflicted.

It deleted automatically after I confirmed and Norton installed without any other problem. Actually Norton is better and more used worldwide than any other.

I suggest Norton AntiVirus or Internet Security.

Dec 04, 2008 | Compaq Armada M700 Notebook

1 Answer

Computer doesnt start after i uninstalled norton antivirus

this error message means that Windows lost access to the system partition or boot volume during the startup process. Typical causes: Installing incorrect device drivers when installing or upgrading storage adapter hardware, or a virus.

you need to reinsatll windows to fix this

Feb 21, 2008 | IBM ThinkPad T43 Notebook

1 Answer

Computer won't connect to the internet

"deleting" Norton does not fully erase the problems Norton can cause. For this, Symantec supplies a "Norton removal tool" on their website - of course you will need another computer to get the file and make sure to get the removal tool for your version. It is such a handy tool and I so dislike Norton that I keep a copy on my flash drive. Run it and Norton will be almost completely removed - there will still be some useless directories but it should fix your problems. You may have to reinstall your IP protocol but I doubt it - it's usually a Norton thing.

Feb 20, 2008 | Sony VAIO PCG-K23 Notebook

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