Question about MP3 & Digital Media Players
I just got a new 8GB RCA player for Christmas but I had to wait until New Years to add any files to it. Once I finally got a chance to do so, I unplugged it to test it out. It wouldn't go on past the initializing screen at first so I let it sit for about 10 minutes to sort itself out. Still nothing. Eventually it lost its charge and so it won't turn on for me now. I thought maybe it was the firmware so I downloaded an upgrade but that's not it. I've tried several other USB connectors which haven't done anything. I assumed it was something to do with my computer because it usually is, but it's not because my sister just bought the same player and hers connects just fine and I've also tried connecting my player to other computers and that hasn't worked either.
So I would basically appreciate any kind of help that you can give me since I've been searching this site for tips for about a week and you're the only one I've seen who might know anything about helping me. And sorry for writing such a long message!
Long questions are good - it lets me know what you have tried. Your problem is probably hardware-related, which means you will need to get that player replaced either through the store or by calling RCA, the manufacturer. As a last-ditch effort, however, make sure the lock switch is not engaged on the back of the player. Reformat the player, and then reload ver. 2.3 of the firmware:
reformat the player by using the Windows format command on the unit. To reformat the memory:
Right click on the device within the Explorer or My Computer window
Select the format command (full format) to reformat the internal memory of the device.
Reinstall the firmware from:
-Tha Mp3 Doctor
Posted on Jan 11, 2009
SOURCE: it says boot error???
you need to contact sandisk to get a firmware upgrade done in your device..the firmware is damage..once you do that you should be able to boot your device...
Posted on Jan 04, 2008
I got help from someone on this site that helped me fix my player. What you need to do (or what I did) is delete all of the RCA files from your computer completely. Then download the firmware upgrade from the RCA website (www.rcaaudiovideo.com) Once you finish that download, make sure that the player is not connected to your computer. Begin to press both the "Play" and the volume + buttons at the same time and then plug it into your computer. Then start the firmware updater at the same time; eventually, your computer will see that your player is there and that is basically all that I did.
Posted on Jan 12, 2009
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