Problem for MP3 and Digital Media Players
Generic problem for all MP3 and Digital Media Players
RCA Opal M4208RD not turning on..
I just got a new 8GB RCA player for Christmas but I had to wait until New Years to add any files to it. Once I finally got a chance to do so, I unplugged it to test it out. It wouldn't go on past the initializing screen at first so I let it sit for about 10 minutes to sort itself out. Still nothing. Eventually it lost its charge and so it won't turn on for me now. I thought maybe it was the firmware so I downloaded an upgrade but that's not it. I've tried several other USB connectors which haven't done anything. I assumed it was something to do with my computer because it usually is, but it's not because my sister just bought the same player and hers connects just fine and I've also tried connecting my player to other computers and that hasn't worked either.
So I would basically appreciate any kind of help that you can give me since I've been searching this site for tips for about a week and you're the only one I've seen who might know anything about helping me. And sorry for writing such a long message!
Comments:
Jan 11, 2009
- My computer doesn't detect the player, that's the big issue. It sees that something is there, but doesn't say what. I've gone to Device Manager, but it just says "Code 10" when I try to start/enable it.Jan 11, 2009
- I've been trying your last suggestion, but that has not helped either. I uninstalled and then reinstalled the device but it still does not come up or turn on. I've tried pushing every one of the buttons, but still nothing..Any other tips?Jan 12, 2009
- Yeah, I made sure that it wasn't locked, but I did manage to fix it. I used your earlier tip and pressed the Play button and the volume + button at the same time until my computer finally detected the player. Thank you so much for your help!
Best Solution
posted on Jan 11, 2009
Rank: Guru
Rating: 86%, 4723 votes
Long questions are good - it lets me know what you have tried. Your problem is probably hardware-related, which means you will need to get that player replaced either through the store or by calling RCA, the manufacturer. As a last-ditch effort, however, make sure the lock switch is not engaged on the back of the player. Reformat the player, and then reload ver. 2.3 of the firmware:
reformat the player by using the Windows format command on the unit. To reformat the memory:
Right click on the device within the Explorer or My Computer window
Select the format command (full format) to reformat the internal memory of the device.
Reinstall the firmware from:
http://voxrightnow.custhelp.com/cgi-bin/voxrightnow.cfg/php/enduser/std_adp.php?p_faqid=1415&p_created=1202430585&p_sid=CwOaz8ej&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MTIsMTImcF9wcm9kcz0wJnBfY2F0cz0wJnBfcHY9JnBfY3Y9JnBfc2VhcmNoX3R5cGU9YW5zd2Vycy5zZWFyY2hfbmwmcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1pbml0aWFsaXppbmc*&p_li=&p_topview=1
-Tha Mp3 Doctor
Comments:
Jan 11, 2009
- The solution for Code 10 is to uninstall and reinstall the software. Are you absolutely sure the lock is not engaged on the back? If the lock is engaged, then no computer will detect it, it won't charge, etc.
If the lock isn't on, there is usually a key button that will force the PC to recognize it - usually it is volume +, but it might be different for that player. The basic procedure is:
Disconnect the mp3 player from computer. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard
-Tha Mp3 DoctorJan 11, 2009
- One last thing I still haven't seen you confirm yet - look on the back of the RCA and look at the lock switch. Are you absolutely sure it's not in the locked position?
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