Question about HP Deskjet 3845 InkJet Printer

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The color cartridge on an HP printer 3845 has never been used

And has been installed for 2 years so probably needs to have the cartridge nozzle cleaned. How do I get my computer to instruct that?

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To clean your inkjet nozzles, open your printer's Properties screen and look for a tab labeled Maintenance, Services, or something similar. If you can't find it, look under Printer Preferences on the General tab. It may take a few times of cycling through the cleaning process to get them unclogged. Check the progress after each cycle by printing a test page.

Posted on Jan 11, 2009

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HP Deskjet 3845 printing in blue yellow and green but no red. Print cartridges are new.


Check your cartridges. HP cannot guarantee the quality of remanufactured or refilled cartridges. Also make sure that the expiry date of the color ink is not reached. You should find it written on the cartridge itself.

Jul 12, 2011 | HP Deskjet 3845 InkJet Printer

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Have an HP PSC 1510 printer. I put in a new genuine HP Tri-Color (93) printer cartridge as I usually do and the "Check Printer" cartridge started flashing. Also flashing on the printer is the...


Problem After you install a print cartridge, one of the following messages appears on the color graphics display:
  • Incorrect Print Cartridge
  • Incompatible Print Cartridge
  • Problem with the Print Cartridge
  • Remove and Check [color / black or photo] Cartridge
  • [Tri-color / Black or Photo] Print Cartridge Inserted Now is Not Intended for Use in This Printer

NOTE: In the procedures below, the "problem" cartridge is the one identified by the message on the color graphics display. If the message does not specify a cartridge, perform the procedures on both cartridges. Step 1: Remove, inspect, and reseat the problem cartridge The print cartridge may not have full electrical contact with the printer. Removing and reinstalling the cartridge may help.
NOTE: HP cannot guarantee the quality of remanufactured or refilled cartridges.
  1. Make sure the printer is on. Press the Power button if it is not lit.
  2. Open the printer cover, then wait until the print cartridge carriage is idle and silent.
  3. Press down lightly on the end of the problem cartridge to release it. Figure 1: Removing the tri-color cartridge
  4. Slide the cartridge out and inspect it:
    CAUTION: Do not touch the copper electrical contacts or the ink nozzles. Figure 2: Electrical contacts and nozzlesc00211537.gif 1 - Copper electrical contacts 2 - Nozzles
    • Check the electrical contacts for debris.
    • Make sure all the clear nozzle protective tape has been removed.
      CAUTION: Do not attempt to remove the copper electrical strip! Figure 3: Removing the clear nozzle protective tape
    • Look at the number on the print cartridge label and make sure it is compatible with your printer. Compatible print cartridges are listed in the Printer Reference Guide supplied with your printer.
  5. If the cartridge is compatible, reinstall it in the printer:
    • Cartridges marked with a triangle go into the left carriage slot.
    • Cartridges marked with a square or pentagon go into the right carriage slot.

Step 2: Clean the problem cartridge contacts
  1. Gather the following items to clean the cartridge and carriage:
    • Clean distilled water. Use bottled or filtered water if distilled water is not available. Tap water can contain contaminants that damage the cartridge.
    • Clean cotton swabs or any soft, lint-free material that will not stick to the cartridges (coffee filters work well).
    • Sheets of paper or a paper towel to rest the cartridge on during cleaning.
  2. Open the product cover and wait until the carriage is idle and silent.
  3. Remove the cartridge and place it on a piece of paper with the nozzle plate facing up.
    NOTE: Clean the contacts quickly so that the cartridge is not outside of the product for more than 30 minutes. If the cartridge is outside of the product for too long, the ink can dry and clog the nozzles.
  4. Unplug the product from the electrical outlet.
  5. Dip a swab in the clean water and squeeze it to remove most of the moisture. The swab should be only slightly damp.
  6. Clean the cartridge contacts.
    CAUTION: Do not touch the ink nozzles.
  7. Clean the contacts in the carriage, inside the product.
  8. Either let the cartridge sit for 10 minutes to allow the cleaned area to dry, or use a new swab to dry it.
  9. Reinstall the cartridge.
  10. Reconnect the product to the electrical outlet.
  11. Close the product cover.
Step 3: Repeat reseating and cleaning steps If the problem is not solved, repeat the reseating and cleaning procedures above.

Call HP if the cartridge is covered under warranty to replace the cartridge
or its time for a new printer


Apr 04, 2011 | HP PSC 1510 All-In-One InkJet Printer

1 Answer

"Check Color Cartridge" displays even after replacement of cartridge -though I don't think original cartridge was empty- and stops printer from printing. The new cartridge is installed properly, and...


  1. First, check your cartridges. HP cannot guarantee the quality of remanufactured or refilled cartridges.
  2. Second, make sure your paper is not causing the problem. Paper that does not accept ink well can cause your images to smear or bleed. Plain paper is not the best choice for high-density graphics. Click here to see how to pick the best paper for your project .
  3. If the paper is not the problem and you are using genuine HP cartridges, print a clean test to see if the printer and cartridges are functioning properly. Load the printer with clean, plain, white paper and print a clean test page. To see how to print a clean test page, see your printer's User's Guide , or see HP Deskjet Printers - How To Print Internal Tests , or HP All-in-One Product Family - Printing Self-Test Reports .
  4. Evaluate the clean test page. Different printers produce different pages, but you should recognize elements from the examples below on your test page. In general, cartridge and printer problems are indicated by streaks, missing colors, or wrong colors.
    • Examples from a good printer and cartridges (your test page may not look exactly like this): Figure 1: Solid colors that match color dots on cartridge labelc00059224.gif Figure 2: Pattern unbroken, or broken in only a few placesc00059225.gif

      c00059227.gif If your test page looks more like the good examples above than the bad examples shown in the next two sections below, the printer and cartridges are probably not causing the problem. Click here to continue troubleshooting .
    • Examples from a failing printer or cartridges - streaked or broken bars or lines Figure 3: Fading, missing, or streaked bar - low-ink or empty cartridge, clogged nozzles, or electrical problemsc00059228.gif

      c00059229.gif

      c00059230.gif

      Figure 4: Color completely missing (magenta bar missing below)c00290898.gif Figure 5: Lines broken randomly - clogged nozzlesc00059231.gif

      Figure 6: Lines broken in pattern - dirty contacts or other electrical problemsc00059232.gif

      c00059233.gif

      Figure 7: Color completely missing (magenta pattern missing below)c00290899.gif If your test page looks like these examples, you probably have a cartridge that is empty, has clogged nozzles, or dirty contacts. Click here to continue troubleshooting .
    • Examples from a failing printer or cartridges - colors do not match the color dots on the cartridge label (Note: do not compare the test page colors to the colors of the examples on this web page. Your monitor may not display the colors properly). c00059234.gif c00059235.gif If your test page looks like these examples, you probably have a cartridge in which the inks have mixed. Click here to continue troubleshooting .

Oct 26, 2010 | HP OfficeJet V40 All-In-One InkJet Printer

1 Answer

New color ink cartridge does not print red. reason?


Hi,

Here is my advice:

Step one: Run the clean print cartridges utility

1.
Press the Setup button.
2.
Press the down arrow key.
3.
Select Clean Print Cartridge and then press OK . The device prints a test page.
4.
Examine the test page. If the print quality of the page is good, stop here. If the print quality is bad, go on to the next step for further cleaning.
5.
Open the Printer Toolbox . There are two ways to do this:
*
Open HP Solution Center , select the Settings menu, then the Print Settings submenu, and finally the Printer Toolbox .
*
Open Printers and Faxes in the Windows Control Panel , then right-click your printer icon and choose Properties . Click Printing Preferences . Click the Features tab, then click the Printer Services button.
6.
The Printer Toolbox opens. On the Device Services tab, click Clean the Print Cartridges , then follow the on-screen instructions. Up to three levels of cleaning are available. Discard or recycle the page that prints.

Step two: Replace the problem cartridge (you probably have a defective cartridge)
If a cartridge replacement was not tried previously to solve this problem, replace the problem cartridge now

Cause and prevention
Color mix is usually caused by a material touching the nozzles. Ink can wick along the material and travel from nozzle to nozzle. When different colors of ink mix in this way, the result is muddy, inaccurate colors.
Missing colors occur when the cartridge nozzles dry out, or when a color is exhausted because of specific printing demands.

*
Do not remove the protective tape from a new print cartridge until just before you install it. Once you remove the tape, do not reapply it.
*
After you have removed the protective tape, do not allow anything to touch the nozzles.
*
Print at least once a month to keep the print cartridges in good working order.
*
Always turn the printer off by pressing the button on the printer control panel, rather than by unplugging the printer. Turning the printer off properly allows it to protect the cartridges.
*
If you are removing a cartridge from the printer temporarily (for instance, removing the black cartridge in order to install the photo cartridge), put it in a cartridge protector.
*
If you do not have a cartridge protector and need to remove a cartridge temporarily, put it in an airtight plastic tub. Make sure nothing touches the nozzles. Do not use a plastic bag. If you intend to store print cartridges in a tub for a long period of time, place color cartridges with the nozzles down, and black cartridges with the nozzles up. Please post your feedback and Vote if the problem resolved as per your satisfaction.

Jul 17, 2010 | HP PSC 2410 All-In-One InkJet Printer

1 Answer

New color cartride not printing in color - printing in black and white


If you are not using factory new HP ink and cartridges then that is most probably your problems.

If you are using HP factory new cartridges, then contact HP technical support and inform them that you have a defective cartridge.

By the way, you did take the tape off of the nozzles and contacts, didn't you?

Don

Jun 19, 2009 | HP Deskjet 3845 InkJet Printer

1 Answer

Printer only prints out in blue


change the color cartridge and instead of Black,,use Photo Cartridge..

Nov 01, 2008 | HP Deskjet 3845 InkJet Printer

1 Answer

Hp deskjet 3845 won't print in color


When you click on "Print" and the window comes up, click on "Preferences".

Click on the "Color" tab. There should be an option to print in color or grayscale. Select "Color".

Oct 18, 2008 | HP Deskjet 3845 InkJet Printer

1 Answer

Light is flashing


check cartridge compatibility first:- HP Deskjet 810c HP15................black cartridge compatibility HP 23 ....................colour cartridge compatibility Issue ---A print cartridge is missing. Solution Install the missing cartridge. Issue --The printer detects a faulty, incompatible, or improperly installed print cartridge. Solution 1. Open the top cover of the printer. 2. Make sure the correct print cartridges are installed. Click here to go to the printer/cartridge compatibility chart. 3. Replace or reinstall the print cartridges. 4. Close the top cover of the printer. Issue ---The print cartridge contacts are dirty and the printer does not recognize the print cartridge. Solution Clean the contact points on the cartridges with a dry, lint-free cloth. 1. Open the top cover of the printer. 2. Remove the print cartridges. 3. Clean the copper-colored contact points on the cartridges with a dry, lint-free cloth. NOTE: Do not wipe the nozzle end of the cartridge or touch the silver-colored nozzle plate on the bottom of the cartridge. 4. Use a dry, lint-free cloth to remove the moisture from the contacts. 5. Insert the cartridges back into the printer. 6. Close the top cover. 7. Try printing again.

Sep 11, 2007 | HP DeskJet 810c InkJet Printer

1 Answer

HP Deskjet 3845


Sounds like the color cartridge is overheating. Could be defective, ESPECIALLY if it not an original Hp BRAND NEW cartridge. Change out the color cartridge and see what happens. Each tiny little nozzle has its own heating element. Electronics monitor the temperature. Will stop the printing until the temperature comes back to an acceptable range. Ed

Jul 01, 2007 | HP Deskjet 3845 InkJet Printer

1 Answer

Deskjet 3845 not printing properly


it needs a proper service as the moving parts are not moving freely .. or maybe when installing the cartridge you have damagaed one of the sensors .. it can be one of both

Jun 25, 2007 | HP Deskjet 3845 InkJet Printer

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