Question about Whirlpool Gold White-on-White 21.9 cu. ft. Conquest Side-By-Side Refrigerator with Ice and Water GD2SHAXLQ Side by Side Refrigerator

1 Answer

Not making ice

Ice maker is not producing ice. The ice bin level switch is working properly. I thought it might be the ice maker was not getting water (which may still be an issue), however I put water in the ice maker tray and the ice never dumped into the bin.

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  • Whirlpool Master
  • 9,472 Answers

What is the model number of your unit?

Posted on Dec 01, 2012

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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hiltonjug
  • 612 Answers

SOURCE: Ice maker not dumping out ice

Your ice maker has a heater on the bottom of the tray that heats up the tray enough to allow the ice to release from the tray. It's energized when the ice maker advances to a point that the fingers touch the ice. There is a micro switch inside the head that turns the heater on. You will need to remove the ice maker to repair it. You should have two 1/4" bolt on the top and one or two on the bottom ( Don't know which model you have). If I knew the model number you have I could tell you what you would be looking at after you pull the front off the head of the ice maker. There are two major types. One you can test while still mounted and the other you can advance only. Once you have taken the unit out, you can ohm the heater. If it's good, your problem will be the micro switch. It cost around $8.00. If the heater is bad, you can replace it, but It's hard to do and I think you will find it will be better to replace the ice maker. I have replace a few and around half didn't work afterwords due to them breaking while installing them. You have to bend the metal over the element ot install and it's tricky to do this without breaking the element. I Hope this helps. Please rate my solution. Thanks

Posted on Sep 05, 2009

Testimonial: "Thanks for heading me in what appears to be the right direction. Will"

catriver
  • 878 Answers

SOURCE: Whirlpool refrigerator ED22TEXHW01 ice maker

Tammi, you first want to check to make sure the water inlet tube to the icemaker is not frozen shut. Next, get yourself a jumper wire about 4 inches long with the ends stripped exposing the wire on each end. Pull off the ice maker cover, it will pull right off. Now you are looking at the module. On the module, left side, you will see two test points marked V and L. Insert one end of the jumper wire into V and the other marked L. You are now sending 120 volts to the water valve and water should fill the ice maker providing the inlet tube is not frozen over. If it doesn't fill, you either have a bad water valve or module itself. Also check to see if the clips that hold the center gear on the module are not broken. Catriver..post back.

Posted on Mar 22, 2007

fridgetech
  • 473 Answers

SOURCE: Ice Maker on/off switch has blinking red light, will not produce ice. Manual no help

When you open the freezer door the light should be blinking. When you hold the flipper door shut (on the left hand side) without blocking the beam, the light should stay on solid. If all of this happens then the optics are o.k. If optics are ok then you most likely have a broken motor module on the icemaker and should replace the icemaker thermostat along with it. A bad icemaker thermostat will lead to the module breaking. If you not sure how to replace these parts then I would just replace the whole icemaker. That would be easiest and usually not much more expensive.

Posted on Nov 07, 2007

SOURCE: Ice Maker on/off switch has blinking red light, will not produce ice. Manual no help

You have a better chance of finding out that the problem is a broken moduele. The fingers that grab the ice and rotate it out they should be resting at the 2 oclock posotion. If stuck in any other posotion its broken. It's expensive but not hard to do. If you had a bad soloniod you would either have a frozen tube or a block of ice at the top

Posted on Sep 01, 2008

Sea Breeze
  • 4654 Answers

SOURCE: Whirlpool Model GS6NBEXRL01 ice maker not making ice

Most likely the water control valve on back of the refrigerator near floor or the thermostat inside the ice maker is defective. You can fill the ice maker with water from tap and see if it cycles one time or you can check the control valve solenoid that feeds water to the ice maker. Click on link below and then paste your model number in model search feature. That takes you to a page with breakdown photos of the parts I mentioned. On the left of your screen click on photo # 12. If you need help with this I am here, just let me know, Sea Breeze

http://servicepartstec.blogspot.com/

Posted on May 20, 2009

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1 Answer

Whirlpool gss26c5xyy ice maker not making ice, but will dispense ice and also will dispense water.


Andrea, make sure you are getting water to your ice maker. Most common ice maker problems are caused by lack of water. There is a water valve( dual) that feeds your water dispenser and ice maker that could be the culprit. Even if you are getting water out the door the valve can still be bad( separate water lines)..
Second thing to check are your optics( It measures ice level in your bin. If they are defective it will trick your ice maker into thinking its full of ice and not produce anymore.) They are located on the freezer walls just below ice maker..

Good luck

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I have a whirlpool side by side.water and ice in door,water runs normal but no ice.


Ken, make sure you are getting water to your ice maker. Most common ice maker problems are caused by lack of water. There is a water valve( dual) that feeds your water dispenser and ice maker that could be the culprit. Even if you are getting water out the door the valve can still be bad( separate water lines)..
Second thing to check are your optics( It measures ice level in your bin. If they are defective it will trick your ice maker into thinking its full of ice and not produce anymore.) They are located on the freezer walls just below ice maker..

Jun 28, 2017 | Whirlpool Refrigerators

1 Answer

Have replaced the 3part inlet water valve for our fridge freezer. Water is working fine,but still not making ice.


Check the ice bin level arm (also the ice maker on/off switch) is in the down position. It senses when the ice bin is full and turns off the ice maker until some ice in the bin gets used. It can also be lifted into the up position to turn the ice maker off.

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The Ice maker is not making ice. The water is on is there a reset button?


No Reset call the manafacture or go the Store where you bought it and get an Exchange sound like its defective

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Ice crusher not turning


Make sure the temperature is correct. Most ice makers have to work in an environment specified in your manual. If the low freezer temperature is not reached your problems start. Try this first.

Jul 08, 2009 | Frigidaire FRS6R5ESB

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GE Monogram Ice Maker makes ice, unit doesn't cool enough


This model Icemaker makes ice by flowing water across a freeze plate. It is located in the top of the unit behind the white cover directly below the ON/OFF/CLEAN switches. After freezing a sheet of ice it releases and slides to the cutting grid. It then drops into the ice bin and begins to melt and the whole process starts over again. The level of ice in the bin is controlled by the high level sensor on the right side of the ice bin. It is a whit tube with two wires coming out of the top. Without this sensor it can overrun the bin capacity. Bottom line this unit does not freeze ice, it only holds it like cooler does.

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The bin on my ice maker forms big chunks of ice


check the freezer temperature, it should be between 0-8 degrees Fahranheit. If it is warmer than 10-12 degrees, the ice maker may not produce any ice, OR cause the thaw-freeze cycle resulting in chunks. Check your door seals and thermostat, repair/replace as necessary.

May 10, 2009 | Whirlpool Gold White-on-White 21.9 cu. ft....

1 Answer

Ice maker not getting water after changing filter


Check the following:
 Is the freezer door closed completely?
 Is the ice storage bin installed correctly?
 Is there ice in the storage bin?
 Has the ice frozen in the storage bin?
 Is ice stuck in the delivery chute?
 Has the wrong ice been added to the storage bin? Use only
cubes produced by the current ice maker.
 Has the ice melted around the auger (metal spiral) in the
ice bucket?
Dump the ice cubes and clean the ice storage
bin.
 Is the ice dispenser stalling while dispensing “crushed”
ice?
Change the ice button from “crushed” to “cubed.” If
cubed ice dispenses correctly, depress the button for
“crushed” ice and begin dispensing again.
 Has the dispenser arm been held in too long? Ice will stop
dispensing when the arm is held in too long. Wait 3 minutes
for dispenser motor to reset before using again.

The ON/OFF switch is located on the top right side of the freezer
compartment.
To turn the ice maker on, slide the control to the ON (left) position.
To manually turn the ice maker off, slide the control to the OFF
(right) position.
NOTE: Your ice maker has an automatic shutoff. The ice maker
sensors will automatically stop ice production, but the control will
remain in the ON (left) position

REMEMBER:
 Allow 24 hours to produce the first batch of ice. Discard the
first three batches of ice produced.
 The quality of your ice will be only as good as the quality of the
water supplied to your ice maker. Avoid connecting the ice
maker to a softened water supply. Water softener chemicals
(such as salt) can damage parts of the ice maker and lead to
poor quality ice. If a softened water supply cannot be avoided,
make sure the water softener is operating properly and is well
maintained

The Dispenser Lock (on some models)
Your dispenser can be turned off for easy cleaning or to prevent
unintentional dispensing by small children and pets.
NOTE: The lock feature does not shut off power to the product, to
the ice maker, or to the dispenser light. It simply deactivates the
dispenser levers. The ice and water dispensers will not work.
Style 1: Press the LOCK BUTTON to lock the dispenser. Press the
UNLOCK button to unlock the dispenser.
Style 2: Press and hold the LOCK OUT button to lock the
dispenser. Press and hold the LOCK OUT button a second time to
unlock the dispenser.

http://www.ajmadison.com/ajmadison/itemdocs/2261717.pdf

May 15, 2008 | Whirlpool GS5SHAXN Side by Side...

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