Question about Dell Inspiron 6400 Notebook

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Inspiron 6400 wirless connection

Just switched from verizon modem with linskey router to verizon fios router/modem. now now no internet connection with notebook. notebook shows available network even states connected but everytime i pick a browser, google, verizon, etc states none work offline. had router tested by verizon, rebooted etc, shows laptop connection on desktop as part of netwook but no internet connection . HELP

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If the browser shows working offline and wireless is connected fine then it could be an issue where work offline is checked in the browser.
In internet explorer 6 its found on File in the menu, if work offline is already checked, check it again to remove the check mark and then try, if its internet explorer 7 its found on tools, the same steps and in firefox under file,
Also try this step as well, if its internet explorer go to tools-internet options-and in internet options-go to connections tab-there is dial up and networking box-remove the dial up connections from the box-and check the one never dial a connection

also check the firewalls and antivirus programs, post your results.

thank you

Posted on Jan 11, 2009


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