Question about Logitech QuickCam Communicate STX Personal Web Camera

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Logitech STX I am using windows messenger with my logitech STX webcam. I am trying to communicate and am able to use the voice option, but the webcam gives me a black screen and an error message that tells me that another device is running and the camera cannot be detected. My father in law on the other end is also getting the same error message. Thanks!

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Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Posted on Jan 15, 2009

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Hi Marilyn,

Have you installed the Logitech Quickcam program? If you did then open the application and select the instant messenger(i.e. MSN, SKype, Yahoo) that you will be using the camera.

If you have note yet installed the Logitech Quickcam application then I suggest you disconnect the webcam and run the software first.

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I can't get the video to work on skype. The solution said to add


If you have problems when you use your Logitech device in Skype, you may have to configure the audio and video setting in Skype. To do this, follow these steps:
  1. Start Skype.
  2. On the Tools menu, click Options.
  3. In the navigation pane of the Skype Options window, click Audio Settings.
  4. Select your Logitech device as the default microphone. (if it has a built-in mic) For example, select Logitech Communicate STX.
  5. In the navigation pane of the Skype Options window, click Video Settings.
  6. Select your Logitech device as the default Webcam. For example, select. Logitech Communicate STX
  7. Click Save.
  8. Test Logitech by making a Skype test call.
For more information about how to configure Skype Messenger, please visit the following Skype Web site: http://support.skype.com (http://support.skype.com)

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Hi, i would like to take live picturs and/or video while i am chating with skype and dont know how to do it. will you help me ? thanks, eddie


>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>- --> Skype issues with your QuickCam Communicate STX trnsp.gif Detailed Description 1754.1.0.jpg This article explains what to do if you have problems using Skype with your QuickCam Communicate STX.
Model Number: V-UBK45
trnsp.gif Answer If you are experiencing difficulties using the QuickCam Communicate STX with Skype, check the following:

Verify the QuickCam Communicate STX is functional:
  1. Launch QuickCam software (Start > Programs > Logitech > Logitech QuickCam)
  2. Verify that you can see yourself in the QuickCam window as shown below:
    11578.1.0.jpg
  3. Close the QuickCam window.
Verify that the QuickCam Communicate STX is selected in the Skype Settings:
  1. Launch Skype (Start > Programs > Skype > Skype)
  2. Click Options from the Tools menu as shown below:
    11641.1.0.jpg
  3. Select the Video Settings option from the Skype sidebar as shown below:
    11680.1.0.jpg
  4. Check the Enable Skype Video checkbox as shown below:
    11597.1.0.jpg
  5. Check the "Start my video automatically when I am in a call" checkbox as shown below:
    11595.1.0.jpg
  6. Verify that your QuickCam Communicate STX is selected from the Camera drop-down menu as shown below:
    11638.1.0.jpg
  7. Verify that your QuickCam Communicate STX is selected from the Microphone drop-down menu as shown below:
    11639.1.0.jpg
  8. Verify that the "Let Skype adjust my audio settings" option is checked in Audio Settings as shown below:
    11679.1.0.jpg
If you still cannot see or hear the other person, it can be due to a variety of possible issues, including:
  • Windows or third-party firewalls
  • Your internet service provider (AT&T, Comcast, etc) could be blocking certain services.
  • Missing Windows system components.

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I am having touble connecting to the internet with the webcam. We have uninstalled, then reinstalled, and updated all software and yahoo messanger. We have the Logitech Quickcam communicate stx. Please...


Did u try checking the USB cord?Sumtimes faulty cords can coz problems.Try videoing normally thru ur webcam without the internet.Most webcams come equipped wit a software that allows u to film or tek photos using ur webcam.U can use that software or (if u have windows) u cud go to start>accessories>camera&scanning wizard.
And if that doesnt work try to check the settings in yahoo massenger.Go to messenger>privacy settings>click the related tabs and good luck.
And if that doesnt work,,,,,,,,try windows live messenger....
Open a chat window and go to tools>audio and video setup(or something like that) and follow the instructions.
Thats all i gt..........Hope it works 4 u.
If evrything fails,u shud get a new and more simple webcam.....XD or try getting help from the proffesional people,

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