Question about Apple MacBook Pro Laptop Computer with Intel Duo Core 15.4 Inch PC Notebook

1 Answer

MacBook Pro frozen on start up with white screen

White screen with apple have tried holding down shift key on start up but still no luck and can't find original disks! Any suggestions?

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  • Expert
  • 220 Answers

Seems like your hard drive may be going. try replacing it.

Posted on Mar 31, 2014

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Posted on Jan 02, 2017

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  • 20 Answers

SOURCE: MacBook won't start up.

If you have your Mac OS X Install disc, insert it into the drive.
Restart the computer and hold down "C" while booting.
Choose your language.
Select "Disk Utility" from the "Utilities" in the menu bar.
Select your Macbook's hard drive in the left sidebar.
Click the "First Aid" tab thats along the top of the viewer window.
Click "Verify Disk" (not verify disk permissions)
If this shows errors click "Repair Disk"
Once completed close the Disk Utility window.
Restart the computer.
If this fails to fix it as well then your next option would most likely be recovering your files from the macbook either by booting into target disk mode (hold down T at startup) and transferring them via a firewire cable, or removing the hard drive and hooking it up to another Mac to get the files. Then do a clean install of Mac OS X using your installation discs.

Posted on Feb 15, 2010

SOURCE: Apple MacBook 13"White....want to download drivers

hi,
I am not sure where you looked, or if you checked the Sony website, but here is a link you might want to check out:
http://esupport.sony.com/US/perl/model-s...
I hope this helps,

Posted on Jul 09, 2008

iKnow Apple
  • 28 Answers

SOURCE: completely white/gray screen

First try this: shut it down, disconnect the power cord, pull out the battery, then hold the power button for a full 10 seconds. Reinstall the battery, reattach the power cord, turn it back on.
Still doing it? Put the reboot disk that your Mac came with, or the disk to the version of Mac OS X that you're running.
To start from disk hold "C" as your Mac is first turning on from a complete shutdown.
Dan Crowley, iKnowApple.com 919.280.3101

Posted on Nov 09, 2008

TechStuff
  • 11 Answers

SOURCE: Turning on my macbook- all i see is white screen and 'no' sign

Apple has a troubleshooting document about this here: http://support.apple.com/kb/TS1892
Normal procedure is to reset the NVRAM and PRAM then "remind" your Mac where to find the system folder. (This problem sometimes happens when the system folder is moved, renamed or deleted.)
It may be necessary to reinstall the operating system. (Fortunately, if you use the "archive and install" option, you can do this without erasing the hard drive or losing your user data.)

Posted on Nov 19, 2008

MacAppleTech
  • 206 Answers

SOURCE: Grey Screen Apple Start up issue

It appears there may be a possible startup item or issue with your firmware, which may be causing this issue, so I am going to provide some procedures in order to help you resolve this gray screen issue. But first, let me help you remove that disc first:

font.f1 {font: 13.0px Myriad Pro} font.f2 {font: 14.0px Myriad Pro} Procedure #1 - Ejecting CD from drive
Here are some steps I recommend you try to resolve the issue with the disc not ejecting properly

• Reboot your Mac
• Hold down your Mouse button(s) prior to the Apple Chime
• Keep holding the mouse button down while your Mac boots up
• The disc should eject before you reach your Desktop
• When it does, simply release your mouse buttons.
-------------------------------------------------------------------
If this does not help resolve ejecting the disc in your Macbook's drive, you are going to have to take more of a command-line approach:

font.f1 {font: 12.0px Helvetica} -EJECTING DISC USING TERMINAL-

From your Desktop:
•Click anywhere on a blank space on your desktop. Now you should see Finder listed near the Apple menu icon.

• From the Finder menu, click on Go, then Utilities from the
drop-down menu. This will take you to your Utilities folder.

• Locate and open the Terminal utility
• At prompt, type: drutil eject

• Now
press the Return key on your keyboard

(NOTE: If you have a CD/DVD drive with a tray, type: drutil tray open press the Return key on your keyboard )en
• This command line should eject the disc from the drive, unless there are mechanical issues with the drive within your Macbook.
---------------------------------------------------------------------
At this point the disc should be ejected from your Macbook. If this is the case, then I will now need to direct you back to Safe Boot mode, but with a little twist, from what you may have tried when you last when to Safe Mode:
-----------------------------------------------------------------------

I am going to have you take your Mac into Safe Mode to see if we can't remove a possible folder(s) that may be affecting your Mac's start up function.

Try these steps:
-SAFE BOOT MODE-
• Reboot your Mac
• Upon restarting your Mac, press the Shift key.
• Hold the Shift key until you see a White Screen with Gray Apple icon and eventually a spinning gear.
• When you see the Spinning gear, release the Shift key.
• Allow the Mac to continue booting up. Also this may take a little while.
(NOTE: this may take anywhere from 5 to 15 minutes to load to the Safe mode screen depending on the performance of your Mac, but if it exceeds this time, shutdown your Mac and try just once more. It may have just frozen up the first time around for you.)
• You are going to enter the Safe Mode (which looks like your main desktop environment the only difference is certain start up items are disabled.)

• Once within the Desktop in Safe Mode
• From the Finder Menu, click Go> Go to Folder
• Type in this line: /System/Library/StartupItems
• This path, is going to take you to the System Library folder which has all of your Mac OS X Startupitems.
• Remove all of those folders to the Trash.

*Reboot your Mac normally and see if you can access your normal User desktop environment.

--------------------------------------------------------------------------------
Post back to me, if these particular Safeboot procedure does not help. Thanks!

Regards,

-Mactechtrainer



Posted on Feb 02, 2010

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My macbook won't start. how do I eject an audio CD?


You could be right. What to do is start it up and hold down the trakcpad button as soon as it starts up. Failing that try the F12 key or the eject key when starting it up, sometimes actually lifting the macbook up and pointing the DVD drive downwards i.e. using gravity to let the CD drop.

If the CD ejects and it isn't the problem causing the startup problems, what I would be tempted to do if the other troubleshooting solutions have not worked, if it still under warranty or if you have Applecare, contact apple and arrange to get it taken in for repair. Failing that take it to your local Apple Store and make an appointment at the genius bar, they usually are fairly good at diagnosing problems and solving them.

Jan 02, 2012 | Apple MacBook 13"White /2.0Ghz Intel Core2...

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When turn on MacBook air the screen is blue.I can't get into any icons.


Try to reset your SMC (System Management Controller) p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Helvetica; color: #1a1a18}
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1. If computer is on, turn it off by choosing Shut Down from the Apple menu.


2. Connect power adapter to computer and to a working power source.


3. On built-in keyboard, press (left-side) Shift-Control-Option along with power button just once. Important: Use Shift-Control-Option keys on left side of keyboard.

Note: When the LED on the MagSafe connector is orange/amber, resetting the SMC will change it to green for a few seconds, indicating that SMC was correctly reset.


4. Wait 5 seconds and press power button to start computer.


If it starts without beeping errors reset the PRAM (Parameter RAM)


p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 10.0px Helvetica; color: #1a1a18} span.Apple-tab-span {white-space:pre}

1. If computer is on, turn it off by choosing Shut Down from Apple menu.


2. Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in Step


4. Note: If keyboard does not have an Option key, use Alt key instead.


3. Press power button.


4. Immediately press and hold Command-Option-P-R keys.

Important: You must press this key combination before the gray screen appears.


5. Hold down keys until computer restarts, and you hear startup chime a second time.


6. Release keys.



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Dec 31, 2010 | Apple MacBook Air

1 Answer

Laptop powers up white screen no reponse


Have you tried starting from the system disks that came with the computer? Put the disk into the computer and start up holding the C key down.

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White screen of death on Macbook 13". when turning


You may need to reset the PRAM.
Start your computer and hold down the option, command (apple), P and R keys simultaneously until you hear the second chime. Then release.

This will reset the perimeter RAM (PRAM) and may allow your system to start, which it will do immediately if it capable.
If this is not the case and you have already tried removing the RAM and the HD, you may need to have the motherboard tested.

Oct 31, 2010 | Apple MacBook 13"White /2.0Ghz Intel Core2...

1 Answer

MacBook Air. On start up, system tells me that the hard disk is full. Then hangs, with a blue screen. I get the shut down etc dialogue box, but that's all. Are there any start-up options to get...


Thank you for contacting Fixya Support.

Try these steps:

- - Reboot your Mac

- - Upon restarting your Mac, press the Shift key.

- - Hold the Shift key until you see a White Screen with Gray Apple icon and eventually a spinning gear.

- - When you see the Spinning gear, release the Shift key.

- - Allow the Mac to continue booting up. Also this may take a little while

(NOTE: this may take anywhere from 5 to 15 minutes to load to the Safe mode screen depending on the performance of your Mac, but if it exceeds this time, shutdown your Mac and try just once more. It may have just frozen up the first time around for you.)

- - You are going to enter the Safe Mode (which looks like your main desktop environment - the only difference is certain startup items are disabled.)

- - Once within the Desktop in Safe Mode

- - From the Finder Menu, click Go> Go to Folder

- - Type in this line: /System/Library/StartupItems

- - This path, is going to take you to the System Library folder which has all of your Mac OS X Startupitems.

- - Remove all of those folders to the Trash.

*Reboot your Mac normally and see if you can access your normal User desktop environment.

This should help.

Regards,

-Mactechtrainer

Sep 02, 2010 | Apple MacBook Pro Notebook

1 Answer

Loading


Try this:

Turn off the computer by holding down the power button. Wait 10 seconds, then press the power button while holding down one of the SHIFT keys. Keep holding down the SHIFT key as your computer starts. This will make it start in Safe Mode, which will do various checks, clear caches, etc. It *may* fix your problem.

** Note: there's a small risk of data loss when reinstalling the operating system. It's important to have backups of your important pictures and other files. **If Safe Mode doesn't solve your problem, locate the system disc that came with your Mac. Put it in the drive and turn the machine off. Turn it back on while holding the C key. Follow the directions to reinstall the operating system.

Good luck and let us know if it worked or not. Please rate me if I helped you solve your problem.

Bot

Jul 06, 2010 | Apple MacBook 13"White /2.0Ghz Intel Core2...

1 Answer

Macbook won't load from blue screen


1 Hold down the power button until the machine turns off.
2. Start up the machine and hold down a SHIFT key until your machine has completely started up, which will boot into safe mode.
3. Once the machine has finished starting up, click "Restart" on the Apple menu in the upper left corner. Safe mode checks your hard drive and clears caches. Following these directions may solve your problem.

If these steps don't work, you may need to reinstall OS X from your system disc. It came with your computer if you bought it new. Put in the disc and start your computer while pressing C to boot from DVD/CD drive.

Good Luck!
Bot

Apr 15, 2010 | Apple MacBook 13"White /2.0Ghz Intel Core2...

1 Answer

Grey Screen Apple Start up issue


It appears there may be a possible startup item or issue with your firmware, which may be causing this issue, so I am going to provide some procedures in order to help you resolve this gray screen issue. But first, let me help you remove that disc first:

font.f1 {font: 13.0px Myriad Pro} font.f2 {font: 14.0px Myriad Pro} Procedure #1 - Ejecting CD from drive
Here are some steps I recommend you try to resolve the issue with the disc not ejecting properly

• Reboot your Mac
• Hold down your Mouse button(s) prior to the Apple Chime
• Keep holding the mouse button down while your Mac boots up
• The disc should eject before you reach your Desktop
• When it does, simply release your mouse buttons.
-------------------------------------------------------------------
If this does not help resolve ejecting the disc in your Macbook's drive, you are going to have to take more of a command-line approach:

font.f1 {font: 12.0px Helvetica} -EJECTING DISC USING TERMINAL-

From your Desktop:
•Click anywhere on a blank space on your desktop. Now you should see Finder listed near the Apple menu icon.

• From the Finder menu, click on Go, then Utilities from the
drop-down menu. This will take you to your Utilities folder.

• Locate and open the Terminal utility
• At prompt, type: drutil eject

• Now
press the Return key on your keyboard

(NOTE: If you have a CD/DVD drive with a tray, type: drutil tray open press the Return key on your keyboard )en
• This command line should eject the disc from the drive, unless there are mechanical issues with the drive within your Macbook.
---------------------------------------------------------------------
At this point the disc should be ejected from your Macbook. If this is the case, then I will now need to direct you back to Safe Boot mode, but with a little twist, from what you may have tried when you last when to Safe Mode:
-----------------------------------------------------------------------

I am going to have you take your Mac into Safe Mode to see if we can't remove a possible folder(s) that may be affecting your Mac's start up function.

Try these steps:
-SAFE BOOT MODE-
• Reboot your Mac
• Upon restarting your Mac, press the Shift key.
• Hold the Shift key until you see a White Screen with Gray Apple icon and eventually a spinning gear.
• When you see the Spinning gear, release the Shift key.
• Allow the Mac to continue booting up. Also this may take a little while.
(NOTE: this may take anywhere from 5 to 15 minutes to load to the Safe mode screen depending on the performance of your Mac, but if it exceeds this time, shutdown your Mac and try just once more. It may have just frozen up the first time around for you.)
• You are going to enter the Safe Mode (which looks like your main desktop environment the only difference is certain start up items are disabled.)

• Once within the Desktop in Safe Mode
• From the Finder Menu, click Go> Go to Folder
• Type in this line: /System/Library/StartupItems
• This path, is going to take you to the System Library folder which has all of your Mac OS X Startupitems.
• Remove all of those folders to the Trash.

*Reboot your Mac normally and see if you can access your normal User desktop environment.

--------------------------------------------------------------------------------
Post back to me, if these particular Safeboot procedure does not help. Thanks!

Regards,

-Mactechtrainer



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3 Answers

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Sounds like it could be a corrupted OS; have you tried forcing it to start up with the OS disk, holding down the 'C' key? That's the first place to start...

If it won't start up like that, you probably have a hardware problem. (You can get excellent troubleshooting guidance at: http://www.ifixit.com/Guide/Mac/ ) depending on your level of geekness, and assuming the warranty is expired?

Good luck
dennismacfreak

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2 Answers

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It's not finding your operating system. Could be failed hard drive, corrupted registry or a start up disk error. Have you tried starting on the Macbook Pro install disk 1? If not, insert the disk while it's starting up, it and hold down "c" key. When I comes to the start up window, click the right arrow button, proceed to the install window but don't install! Instead select "disk utility" under the pull down menu (upper left hand corner of the screen). Select the hdd in the upper window and click the "repair" button. Repeat the repair again after is finishes. If there is no hdd icon in the upper window, the hdd is probably fried and needs to be replaced. Hope this helps.

Jul 05, 2008 | Apple MacBook 13"White /2.0Ghz Intel Core2...

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