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I have a Plantronics c054 headset. Sometimes when the phone rings and I press the button on the headset to answer it, it answers it on speaker phone at my desk and nothing on my headset. It happens about every other time I get a call.

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Posted on Jan 02, 2017

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SOURCE: I just got the Jabra

what i gather from what you have said is that the headset doesn't ring at all. this would indicate to me that the headset is not paired with the base.
normally when pairing devices the base station will look for the device but at the same time you will have to hold the headset power button for at least 5 seconds for that the other device can capture the signal.
i will look into this for you but try this method if applicable but the bluetooth devices do have to be paired in order to work.

Posted on Jun 15, 2011

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  • 92 Answers

SOURCE: how do I answer call with headset

just press the button on the side

Posted on May 20, 2009

drex_2004
  • 4 Answers

SOURCE: my plantronics 510 seems to disconnect

charge the battery init

Posted on May 03, 2009

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1 Answer

How do I auto answer using Plantronics Headset (Savi W740) on a Mitel 4250 Phone?


Plantronics makes an adjunct device that attaches to the telephone base (Velcro) and can lift the handset when the button on your headset is pressed. Unfortunately that's the only way to directly integrate the Plantronics (or any other brand) headsets with the Mitel 4XXX series phone. This handset lifter is actually bundled with some of the SAVI headsets, depending on the actual model you get. Separately it's about an additional $50 option. I recall the Plantronics part number is HL-10. Hope this helps.

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Connect the headset and when receiving a call press the answer in handheld.

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To answer a call, Briefly press the call control button.

When you receive a call, your phone may ring before your headset rings. Wait until you hear the ring in your headset before you press the call control button to answer the call.

Good luck from Headsets Direct - 800-914-7996.

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I cannot here the phone ringing from my CS55 headset or another call coming in.


You will need the Plantronics HL10 handset lifter in order to have the CS55 ring, indicating an incoming call. The HL10 also allows you to answer remotely on most phones and hang-up remotely.

Plantronics HL10 Handset Lifter

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May 17, 2011 | Plantronics PL-CS55 Wireless Headset

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Hi, At the office we have a Mitel IP phone we have just bought a headset model JAC0021201- B. We cant get it to work. Please can you advise how we set this up. Regards Trevor


I'm not finding manufacturer detail on this headset, only sales via Amazon, and it's dicey info at that.

So,I'm not certain this headset is compatible.  The only Mitel approved headsets are the Plantronics Polaris models.  These headsets fit into the headset port.  Such headsets require a headset button to be programmed and enabled on the phone to work.  When the phone rings, you will have to press the ringing button, to hang up, you will have to press the cancel button.

Other headset models may work, but require them to be plugged into the handset port and the existing handset will have to be plugged into it's unit.  Such units will require lifting the handset to answer the call and hang it up when completed.  Some such units have an optional lift kit.

I personally use a Plantronics Polaris "in the ear" model.  Plantronics web site has a config guide that will help you select a headset.
http://www.plantronics.com/us/configurator/default.jsp?use=Deskphone

good luck,
Mark

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Can the DTP- etc be programmed so you do not have to lift handset to answer or dial when using Plantronic headset?


no, sorry you need a plantronics (or other) "lifter" to be installed on the phone. The headset has no clue what line to answer on the phone . The lifter will raise the handset when headset button is pressed. Using the auto answer here is a link

http://www.plantronics.com/north_america/en_US/search/index.jhtml?page=1&term=lifter&type=

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1 Answer

Bluetooth is paired and on but instead of answering calls, send call straight to voicemail.


Is there a visble window setting You may have to change it to be visible to your phone for more than a few minutes. Check your setting on answering or sending all incoming to the answer machine. Press the large face button to answer a call.
http://safemanuals.com/user-guide-instructions-owner-manual/PLANTRONICS/EXPLORER%20220-_E link to playtronics for user manual.

Apr 15, 2009 | Plantronics - Bluetooth Headset Plus Base...

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