Question about SanDisk Sansa Clip MP3 Player

1 Answer

My husband sansa clip just froze up , will not do anything ( will not power off , tried putting charger on it will not do nothing) help!

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  • 4 more comments 
  • cowboyreeper Jan 11, 2009

    turned it off one night and tried it the next morning and it wont do anything

  • mtbinde Jan 12, 2009

    froze while working out, tried to shudown and it did but at a snail's pace, then would not turn back on even trying reset.

  • cococharne Jan 27, 2009

    my mp3 player has frozen. i turn to the next song and it froze. it wont do anything(cant turn off, coant listen to songs, cant do anything, its on and frozen.

  • Anonymous Feb 07, 2009


    I am writing to ask if someone can help me troubleshoot my MP3 player.

    Recently,
    it has not even been turning on. Or, it may turn on for a few seconds,
    flash the screen, then shut off again. And lastly, it may even play
    radio/music for a minute or so and then it will shut off itself.

    I have had this device since December 2007 and have never had any trouble with it, until now.

    I tried to solve the issue on my own by taking the following steps but still was unable to solve the issue:
    -I
    charged the player for several hours-- Even after unplugging the
    player, it immediately shuts down, whereas it used to remain on until I
    shut it off

    -Reset the player, via the instructions written in the player's manual and the instructions on the sansa Web site.
    -Update the player's firmware
    -Tried turning it to MPC mode

  • jeannie1006 Feb 14, 2009

    well i have same problem but mine is frozen on connected how do i fix this also reconnected to my computer n it will not recognize my sansa sandis
    k clip

  • chevez floyd Feb 15, 2009

    how do i open it

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  • Contributor
  • 11 Answers

Take the battery out and put it back in

Posted on Jan 11, 2009

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1 Answer

SANSA CLIP MP3 FROZE WHILE CHARGING
try removing the battery and putting it back in and see what happends. i not sure this will work

Jun 03, 2012 | SanDisk Sansa Clip MP3 Player

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My sansa fuze was playing video and then just froze and wont do anything
hold the power switch to on for about 20 seconds

Dec 28, 2009 | SanDisk Sansa Fuze MP3 Player

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Out of the blue my sansa pink clip won't power on or be recognized by the computer i always had used, my husband has sansa blue and it connects to computer fine also this device is not even3 or 4 months...
ok..Well try plugging it in 2 the computer,..try both slots..and flip the cord over and put it in. If it doesnt work..Then go to whatever store you got it from and then yu can trade it in for another 1..hope this works for you

Nov 11, 2009 | SanDisk Sansa Clip MP3 Player

2 Answers

My sansa sanclip just froze.iit was charging and
Hi.

You have two Solutions.

Solution 1:

Resetting the player:
1. Slide and hold the Power switch up for approximately 20 seconds.
2. Release the Power switch.
3. To turn the player on, slide the Power switch up then release instantly.

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Solution 2:
Updating the Sansa Clip Firmawre:
  1. If it's not installed yet, download and install the Sansa Firmware Updater.
  2. Connect your Sansa Clip to the computer.
3.1. Assuming there's a new firmware available, the following message will appear on your lower right task bar. Click on the balloon message:

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68bf43c.gif
*************************************
3.2. 3b. OPTIONAL: You can also manually run the SansaUpdater from your programs files. Most likely it will be under All Programs > SanDisk > Sansa Updater > Sansa Updater.

4. Select the Firmware check box.
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9bfa31c.gif
********************************************************************************************

5. Click Download Now. Firmware downloads and updating starts.

********************************************************************************************
72ec881.gif
********************************************************************************************

6. Click Finish after the firmware has been downloaded.

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f7b3008.gif
********************************************************************************************
7. Disconnect your Sansa Clip from the computer.
8. A "Firmware upgrade in progress" message will appear on the Sansa Clip's display screen. The device will turn itself off after the firmware is updated.

Additional Help:
Sansa Clip Manual Guide.


If you need any Further Help Just don't Hesitate Asking me.
Thank You For Using Fixya.
Good Luck.


Nov 03, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Screen froze up on't do anything
Try resetting it by sliding and holding power button for about 15 seconds. Go to http://www.sansa.com/support for more troubleshooting and FAQs. Hope this helps and don't forget to rate the answers.

Mar 06, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa clip 1gb froze
To reset your Clip, try holding the power slider switch in the "On" position for 15-30 seconds. Release the power switch once the unit begins to power down.

Feb 08, 2009 | SanDisk Sansa Clip MP3 Player

2 Answers

Won't do anything!!!!
My screen "froze" up and stayed continuously "blue". I pushed the power button up for 10 seconds and it reset it self.

Sep 26, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

SANSA CLIP PROBLEM
If the Sansa
®
 Clip player freezes up, slide the Power Button up and hold it for
approximately 15 seconds. This is like a power down of the device. Once you
perform the reset, the adjustments you made during the last operation will be gone

May 01, 2008 | SanDisk Sansa e250 MP3 Player

6 Answers

My scandisk sansa clip mp3 player is fozen at the refresh database screen
I actually called the 800 sandisk number and the guy was helpful (after some annoying personal questions).
Unplug from your computer
Turn off the device.
Push the button down to be in the "Hold" position
Press down on the "center" button (inside the circle)
While still pressing on the center, plug in the device.
Now you should be able to see the device under "My Computer"
Right click on it and FORMAT --YOU WILL LOSE ANYTHING THAT WAS ON IT! But you will be able to use it again. I was assuming all my stuff was gone, it was just copies from my computer anyway.

This worked for me and now I just have put my music back on it.

Hope this helps everyone else! And don't hook it up to a MAC!! Even just to charge it!


Feb 16, 2008 | SanDisk Sansa Clip MP3 Player

3 Answers

It froze
Sansa Clip Player has some problem. I tried 4 sansa clip players (I purchased at Best Buy for Thanksgiving), and none of them work. Dont even try to exchange them, just return them back.

Oct 24, 2007 | SanDisk Sansa Clip MP3 Player

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