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I purchased a stratford labs digital image copier model GFP-001 to convert slides to digital pics. Have it installed on my computer (windows xp) but can not get it to scan a clear image. No website available to access help came with the device and can't find it online... any suggestions? Thank you. I have the Stratford Labs GFP-001 Digital Image Copier. It does not work properly. How do I contact the manufacturer for assistance or replacement. You can't even register the dam thing. It does have a serial number but what good is it?

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  • muller29 Jan 19, 2009

    I got the GFP001 for XMAS and tried using it today. It never seems to do anything when you calibrate it. All the slides I scanned have missing information on one edge and a corresponding black area on the opposite edge. The slides look centered in the mount, but the scanned image is skewed. Also, the slides washed out and color shifted even though they were good exposures with good color saturation.

  • jpmogler Jan 19, 2009

    If you find a solution to this, would you mind emailing me as well. I am currently researching too and will post if I learn anything!

    Thanks in advance,

    Jessica Mogler

  • PT6399 Jan 23, 2009

    My parents bought it and I'm trying to convert their slides but I have these problems:

    1. No online support. I figured out why and it's because Stratford Labs is not a scanner maker, it's a branding company.


    2. Calibration does nothing

    3. Slides show only white. Their excuse/way out is it's overexposed to begin with which is a lie, because I brought it to a photo place to check.

    With that said, the slides that do come out look ok, would be great if I could get it to work consistently. If anyone can help, it'd be greatly appreciated.

  • Dowadiddy Jan 30, 2009

    Same issue, no support that I could find. My negatives, scanned still look like negatives. Help!
    Stratford Labs GFP-001.

  • dencher Feb 25, 2009

    Mine won't calibrate, uTwainExe.exe is what the screen says.

  • Anonymous Mar 31, 2009

    I too bought one and tried 2 usb ports before I got one to work.
    It seems to be ok now

  • Anonymous Apr 21, 2009

    my labtop don't have a disk slide so the disk for the stratford labs gfp-001 digital image copier v2 is not help full gived any chance to put the programm on the computer without the disk. so that the machine workes

  • Anonymous May 15, 2009

    Heb bij ALDI een :ZOLID Film Strip Scanner gekocht.

    Af en toe een paar dia's kunnen scannen en dan rash met "uTwainExe.exe" werkt niet.

    Ben aan het zoeken naar oplosing.

    Computer met Vista.




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Just found the company that actually makes "Stratford Labs" scanners. Called them very helpful, still sending this one back. They actually answer the phone when you call, that's a plus.
1-847-550-9998 Affillated is the name of the company.
Stratford Labs GFP-001.

Posted on Jan 30, 2009

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After installing the software, I encountered this problem. After reviewing what other tried, I also tried another USB and I was successful.

Posted on Aug 23, 2009

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It's a Bell+Howell scanner. They have a troubleshooting guide here :

I've tried 2 different USB ports without success, but the third detected my scanner.

Good luck.

Posted on Feb 01, 2009

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I use Photo shop , in importation OVT scanner and i took the oicture went it apear.

Posted on May 18, 2009

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Downloaded the program for the Stratford Image Copier. it went fine. but I can not get slides to come up on the preview window.???

Posted on Mar 28, 2010

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1 Answer

Lost CD for downloading program for GFP-001
This is linked directly from the Stratford Labs AEI software and download page. You may also need the 64 bit driver patch, which can be found at the parent to the page I just linked:

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Need Windows 7 Drivers for Stratford Labs GFP-001

You first have to delete the current drivers. Just right click on my computer, go to properties and driver details and delete.
Go to this link to get the x64 drivers:

kind of a strange link but you will find the drivers there.

Run the driver pack you just downloaded, then plug in your device.

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Where can I get the software for the Stratford Labs GFP-001 digital image copier for Windows 7?

The manufacturer's website advises that the GFP-001 Image Scanner is, Compatible with Vista and Windows XP systems Only. Requires USB version 2.0 Only.

Sorry, but I do not believe you will be able to find support for Windows 7, unless your scanner functions with one of the generic drivers inlcuded in Windows 7.

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Can't calibrate new Stratford Labs GFP-001

Can't calibrate the new Stratford "Digital Image Copier" GFP-001.
Followed all instalation instructions till I got to the part where it said that the unit had to be calibrated for the first time used. It said to "Click" on the "calibrate" button to perform the calibration,
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1 Answer

Lost installation CD

Well, I cannot help you with a disk, but I can offer this insight:

Seems this scanner only works with USB2 ports, and if you only have USB1 ports, you will not have any luck.

Additionally, while I cannot help you with drivers, I have found others who say that Windows XP (and it is assumed Vista) does not need drivers to operate this scanner.

Simply go to the Control Panel, (after it's plugged in to a USB2) and click on Scanners and Cameras. The operating system will guide you through a wizard which will allow you to scan images into your computer.

Once there, however, you are sort of on your own to choose the software you want to edit those images.

good luck

May 22, 2009 | Adobe Photoshop CS for PC

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Whites coming out too bright.

Try to re-set the contrast to 50%.

Jan 01, 2009 | Computers & Internet

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