Question about Toshiba E05A100PBU3XS Canvio 1TB USB 3.0 Portable - Black/Silver USB 2.0 Hard Drive

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My macbook pro doesnt recognize my toshiba canvio 3.0 external hard drive

It turns out that when i plug in the had drive the light in it turns to blue and my macbook (currently running mountain lion) cannot recognize it when i plug it in, what should i do and how can i solve that

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  • 4 Answers

When have you bought you mbp ?
Your External HDD is in which format, Do you have an app like NTFS for mac osx, or Tuxera NTFS on your MBP if your HDD is not formated as MAC OSX drive. .....

Posted on Jun 15, 2015

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Posted on Jan 02, 2017

paul7of9
  • 1189 Answers

SOURCE: Hello I have a Toshiba

Hi kwooz109,
To fix the External HDD.
Take these steps.

First, click to open the Computer, on your "Desktop Screen"

paul7of9_96.jpg or click on the "Start Button. paul7of9_92.jpg
In the (right, shortcut menu), select to open the Computer, by {right} clicking on it.
paul7of9_114.jpg Check to see if there's a External Hard Drive 'letter ie; [F:] ?

  • If the area is (Blank)?
  • Go to, and select the Control Panel, by clicking on the Start Button. paul7of9_115.jpg
  • Scroll to find: the"Hardware and Sound category, and click on it to open.
  • Next, select the "Device Manager."

paul7of9_116.jpg In the [Device Manager]; check to see: if there is a [Disk Drive] Icon?

  • You need to "Update the Drivers."
  • Open the "Disk Drive" by {2x clicking} on it.
  • Select the {Driver Button}, click on it to 'start the update.'
  • Follow all the instructions!
  • Click on the Apply and OK buttons when finished!"
  • Restart the Computer, to finish!"


!Attention: If 'problem still exist?


  • "Perform a "System Restore!"

{Start Button -> All Programs -> Accessories -> System Tools -> System Restore}


  • "Choose; most [Recent Restore Point] ie: Ext. HDD not' recognized!"

"Please let me know if you 'need' further assistance; by posting a "Comment 'or' Rating the Solution." Thanks, your 'response' is important!"

paul7of9

Posted on Mar 07, 2011

  • 7 Answers

SOURCE: How to format a Toshiba



Just make sure you have any and all data that you want saved moved elsewhere before proceeding.

Posted on May 06, 2011

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Hello I have a Toshiba canvio 3.0 external hard drive and up until today it was working perfectly fine this morning I turned on my HP dv7 and the external hard drive can not be recognized on my...


Hi kwooz109,
To fix the External HDD.
Take these steps.

First, click to open the Computer, on your "Desktop Screen"

paul7of9_96.jpg or click on the "Start Button. paul7of9_92.jpg
In the (right, shortcut menu), select to open the Computer, by {right} clicking on it.
paul7of9_114.jpg Check to see if there's a External Hard Drive 'letter ie; [F:] ?

  • If the area is (Blank)?
  • Go to, and select the Control Panel, by clicking on the Start Button. paul7of9_115.jpg
  • Scroll to find: the"Hardware and Sound category, and click on it to open.
  • Next, select the "Device Manager."

paul7of9_116.jpg In the [Device Manager]; check to see: if there is a [Disk Drive] Icon?

  • You need to "Update the Drivers."
  • Open the "Disk Drive" by {2x clicking} on it.
  • Select the {Driver Button}, click on it to 'start the update.'
  • Follow all the instructions!
  • Click on the Apply and OK buttons when finished!"
  • Restart the Computer, to finish!"


!Attention: If 'problem still exist?


  • "Perform a "System Restore!"

{Start Button -> All Programs -> Accessories -> System Tools -> System Restore}


  • "Choose; most [Recent Restore Point] ie: Ext. HDD not' recognized!"

"Please let me know if you 'need' further assistance; by posting a "Comment 'or' Rating the Solution." Thanks, your 'response' is important!"

paul7of9

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