Question about Sharp Mx-M363u mx-M363u

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Sharp mx-363 u cannot scan with usb

I can print but i cannot scan. received error message that network interface is out of service

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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mickspaceNET
  • 115 Answers

SOURCE: Network Error on display

If you’re getting this on both machines, it is your network...
There a few possibilities...

1. SMTP / DNS Info. Is that correct? Your It can help with this?
go to the Nic page of the machine (IP Address in win explorer) , go to admin page, which the pass word should be sharp , look for the network settings. look at both the smtp info and the gateway and dns info.. Verify that it is correct.

2. Have you changed your Internet Service Provider?
For example, Comcast is making a habit of blocking port 25. Embarq DNS information is a mess, their mail relay is a real hassle.

3. E Mail server information changed? Does your server require authentication, is the Time out set correctly?

Posting the correct codes really help in resolving these issues
Below are a few of the codes...


CE 01 The network card is not installed or broken

CE 02 the specified mail server is server is not found.

CE 03 The specified server suspends response during Transmission of images.

Posted on Oct 23, 2008

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  • 1 Answer

SOURCE: Sharp AR-M450 can't scan to e-mail

Check your primary and secondary dns entry.Also a return admin address is required.
Regards Ed

Posted on Apr 20, 2009

  • 6 Answers

SOURCE: Sharp AR-BC260 shows the network error CE-02

You need the Sharpdesk Software CD and you will have to install it in order for the scanning function to work.

Posted on Feb 05, 2010

  • 33 Answers

SOURCE: Get network error ce-00 on the sharp mx-3501n when

CE-00 means ther is a bad destination entered or the copier is not seeing the server check the IP address

Posted on Jul 20, 2010

SOURCE: Sharp MX-3100n multifunction I can Copy,

Turn printer off and on again. Check that all cables are plugged in and that router is working properly.

Posted on Apr 13, 2011

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Related Questions:

1 Answer

How do I print to the MX-2700n?


If you are conecting directly you should be using a usb cable and you will need to install print drivers from sharp usa.

Aug 29, 2014 | Sharp MX-2700N Color Copier

1 Answer

Network Interface is out of service


You can try resetting the NIC for future reference.

You'll need to print a NIC page first. Here are instructions on how to do that:
Print NIC Page with Network Info

Then go to the machine and do the following:

System Settings
Admin Password
The default password is admin
ok, ok
Network settings
Scroll down to Reset the NIC, execute.

Once the machine has rebooted go back to the network settings, then IP address settings. Uncheck the DHCP box then enter the IP address, Subnet Mask, and IP gateway from the NIC page you printed out.

Hope this helps.

Jan 27, 2014 | Sharp Office Equipment & Supplies

1 Answer

Print from USB on Sharp MX-M363U


The MXM363U cannot print from a USB stick.

It can scan to a USB, but not print from one since it does not have a hard drive, unfortunately.

How To Scan in Black and White or 2 Sided on Sharp Scanner And Other...

Sep 30, 2013 | Sharp Mx-M363u mx-M363u

1 Answer

Sharp MX-2300N Color scanner can't find network


Drivers are for print functions only (or twain scan via USB). Check for bad cable, port, or jack. Could be another device on the network is being handed the IP of the copier via dhcp (or vice versa) can you ping it from a workstation? I have also seen the dell network assistant utilities on some dell workstations cause issues like this.

Jan 11, 2013 | Sharp MX-2300N Color Copier

1 Answer

Our Sharp MX C311 gives me the error : Network Interface is out of service. What is wrong with it?


sounds like your NIC card is bad, no network cable plugged in or the network port in the wall is not an active network port.

Aug 25, 2011 | Sharp MX-2300N Color Copier

2 Answers

When scanning, received error message "selected servers are not found. Consult you network administrator." Never received this error before, and as the administrator, I have not changed any settings.


If your network is set up to DHCP your leases may have expired and your server may have given new IP Addresses to the destinations you want to send to. Check in the settings of the MFP (copier) that the IP address matches what the IP Address (check at the computer as well) on the computer is. When all else fails (including reboot of all) reinstall the software.

Oct 27, 2009 | Sharp MX-2700N Color Copier

3 Answers

Sharp AR-M450 can't scan to e-mail


Check your primary and secondary dns entry.Also a return admin address is required.
Regards Ed

Mar 27, 2008 | Sharp AL-1641CS Laser Digital Copier

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