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My kindle fire is froze up and will not even cut off

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Press and hold the power button for twenty seconds, ignoring the "Do you want to shut down your Kindle?" question until it turns off. Release the power button, then press and hold it again for a second or so until it starts rebooting.

Posted on Nov 30, 2012

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Kate, The source, radio shack, computer repair store or even a friend that is some what knowledgeable about computers. Kate you can even google search (Amazon Kindle Fire battery replacement) and maybe do it yourself after watching video or reading guide. Check the attached links,instruction and guides, Good luck
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1 Answer

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Press and hold the power button for twenty seconds, ignoring the "Do you want to shut down your Kindle?" question until it turns off. Release the power button, then press and hold it again for a second or so until it starts rebooting.

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my sister-in-law just bought the kindle and hers did the samething she had to find the reset button on the back and push in using a pin.

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