Question about Microwave Ovens
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Posted on Jan 02, 2017
SOURCE: Inner 'glass' of door
The inner glass can and should be replaced. It protects the metal mesh screen from getting dirty, which can cause it to be damaged and allow microwave leakage. You can find helpful exploded view diagrams and order parts by entering your model number here: http://tinyurl.com/gv383 If you or a friend decide to work on it, we have *critical* safety, disassembly, and troubleshooting info at our site, which is linked at our listing here on FixYa: http://tinyurl.com/yzjozk
Posted on Sep 22, 2007
This is a problem that at least a few others have experienced with your microwave and may be the subject of a recall although I could find nothing on their website.
I would definitely go to Siemens first as this definitely sounds like a manufacturers defect. Even if they have not publicly stated this in a recall, they likely know it is happening and may fix it (even out of warranty) if you push. ConsumerReports.org may be interested... I would talk to them if you don't get any satisfaction from Siemens.
Otherwise, the glass should be standard tempered glass that a local glass shop can get if you bring the door to them, or just a sample of the broken glass (for thickness) along with the internal dimensions of the glass.
Make sure that the metal mesh/screen remains in place and is not damaged, as this is what prevents the microwaves from escaping the cooking chamber.
Siemens Customer Support Website
Siemens Service # 1-866-447-4363
Posted on Oct 21, 2010
Testimonial: "Thank you very much!"
Hi Bill, I am having a same problem I have managed to order the glass from:-
1. Open the door.
2. Take out the 2 screws just behind the handle, on the inside of the door, the door should flop down at the handle end.
3. Hold the door handle and pull the door out. It is only housed in by a slip in hooks at the bottom end.
4. Once you remove the door you will see the inner metal mesh and the inner door behind it.
5. Remove the 16 screws holding the inner glass with a special star type screw driver bit no T30.
6. Once you done that the glass housing holding the inner glass can be carefully prised free and taken off the inner door assembley.
7. Once you done that remove and inner glass, and be carefull to leave the glass glass seal intact, clean around the frame housing and the seal then replace the new inner glass and reverse the process.
PS. Becareful of the inner door once you've removed the outer door, as the hinges holding the inner door tend to shut quickly as there is less weight on the hinges.
It will do the job if you follow these instructions.Good Luck. AL
Posted on Nov 04, 2011
Think about calling up the Sears 800-4MY-HOME line... the parts dept can look up your model with the LIS and have the part sent to your address and a Tech to install it for you if you don't know how, plus if you do pay for a tech repair for like $40 they do a clean and prevenative maitnence check on any other appliance you may have thats acting weird.
Posted on Mar 07, 2012
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