Question about NorStar M7324 Telephone

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Want to assign another extension to access another extensions voicemail box on a Norstar CIS system

Currently and external numberXXX-XXX-XXXX is ringing on a specific number AAA and then going to its vm. What the customer wants is for the external number to not only ring on AAA but also another number BBB and then all goes to BBB voice mail.

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  • 277 Answers

Configuration/Sets/BBB/LineAccess/LineAssignment:
Assign the Line XXX to BBB as Appear and Ring or Ring Only (on intercom key)

Now the line rings on both sets

Administration/Capabilities/Sets/ AAA & BBB:
-Change AAA\'s Forward No Answer Ring count to 4 rings
-Change BBB\'s Forward No Answer Ring count to 3 rings
-Obviously make sure the Forward No Answer is pointing to the DN of the voice mail system on both sets
-Make sure Forward Busy is set to Non on both sets

Because the ring count is shorter on BBB all calls will dump in the mailbox of BBB

Posted on Nov 30, 2012

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 6 Answers

SOURCE: Voicemail

It sounds like you are using a voicemail service from a provider, meaning you did not buy the voicemail system with the phone system. If you confirm, I can tell you how to fix this.

Posted on May 13, 2008

  • 18 Answers

SOURCE: My phone on our Norstar system rings & rings

Fress F985 u will get voicemail DN. Note down ur voice mail DN.
Go to programming of Norstar which will be F**266344 password will be 266344.
Dispaly shows u terminal and extensions.
press show
then next display will show u capabilities.
Press show then next display will show u FWD no answer.Press show then change put the voicemail Dn which u had written then next.
Now call will go to ur voicemail provided u have ur own presonal mailbox. If it is not there u will have to createe it otherwise it will go to general delivery mailbox.
Hope it will be helpful for u.
Thanks.










Posted on Jul 12, 2009

consultel1
  • 860 Answers

SOURCE: How do I send a call to internal voice mail?

Use feature 986 (transfer to VM) then enter in the co-workers extension number. That will bypass the extension and send the caller directly to his voicemail.

Posted on Jun 30, 2010

consultel1
  • 860 Answers

SOURCE: I had deleted a mailbox

It sounds like you didn't attach his extension to the mailbox if your getting a log prompt.Look at F983>1020000>mbox>chng>his ext. #>next>and see if his ext. # is listed here. Also, whats his ext. number? It's not 100 per chance is it?

Posted on Sep 17, 2010

  • 1 Answer

SOURCE: Voice Mail Access with No Phone Terminal

how do turn on auto attadent on phone system m7324

Posted on Jan 20, 2011

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