Question about Canon imageRUNNER C1028i Laser Multifunction Printer - Colour - Plain
Paper jam errors can also be caused by worn pickup rollers. When the printer tries to print a page and the rollers can not grab a sheet of paper to feed into the printer the printer will think there is a jam and display the same error. Pull out the paper drawer all the way and reach inside the top of the opening and you should find the pickup rollers. They should feed rough not smooth. If they do feel smooth then they will need to be replaced by a Canon repair center.
I hope this helps,
Posted on Nov 30, 2012
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Posted on Jan 02, 2017
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