Question about KitchenAid Superba Architect KSCS25INSS Side by Side Refrigerator
Initially, our KSCS25INSS was delivered with a defective freezer door. The factory failed to install the inner working for the water and ice dispenser. The initial fix was to replace the door which was done. However since then, although the water dispenser works fine and the unit makes ice, the ice cube tray does not keep the ice cold enough so it "melts" just a bit so that all the cubes are stuck together making it impossible to get ice through the door. In fact the only way to get ice is by chipping cube free. In addition we have significant ice build upbetween the ice cube holder and the freezer door. The ice build up is so sever that every 2-3 weeks I have to melt and chip it way. We have had this issue looked at a few times, but not of the fixes have worked. Any ideas would be greatly appriciated.
Check and make sure you door seal is tight. Take a dollar bill and place it between the door jam and gasket, close the door and then pull the bill slowly out. It should be rather tight all the way around. So you will have to do several checks all the way around the door. If you have a bad spot call and have them either replace the gasket or adjust the door.The other thing you can do (I have found most if not all manufacturers require this) empty your ice maker once a week. The problem comes from your refer being a self defrost. There is a heater coil that gets as hot as a range element to defrost the evap coil. It is the defrost cycle that causes the ice to melt down a bit. And the defrost cycles every 12 to 24 hours causing the cubes on top to melt down some. So as your bucket fills whatever was on top melts a bit and by the time you are ready to use several layers may be melted causing them to stick together.
Posted on Dec 19, 2007
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Posted on Jan 02, 2017
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Sep 17, 2014 | Whirlpool Gold GI6FARXXY 25.5 cu. ft....
The motor is now located on the freezer door
in a foamed-in-place enclosure under the "dispenser
bubble" area of the inner door panel.
The motor is mounted to a plastic mounting
bracket, which, in turn, is mounted to the enclosure
with four mounting screws.
The motor operates on 115 volts DC (115 volts
AC is delivered to the motor, where it is converted
within the motor assembly to DC). This
gives the motor a higher RPM than the earlier
dispenser motors, and results in a faster ice
delivery rate in both the cubed and crushed
Crushed ice is delivered by turning the motor
in a clockwise direction, and cubed ice is delivered
when the motor turns in a counterclockwise
See pages 36 - 40 (starts on printed page 5-12) for checking the motor and the switch pack.
This will deterime what has failed.
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