Question about Citizen CD-S500 Receipt Printer - P/N CD-S503APAU-WH

Open Question

My CD-S500A Printer will not print

Ok, I have attained the driver for this POS printer. It installed appropriately, and the system seemed to recognize the fact that it is a receipt printer. However, when I attempt to print anything, whether it be a receipt or not, it just does nothing. There is no error message, no pending documents, no anything. It seems to not send the requested print job anywhere. Anyone have any ideas on what might be the problem? I restored the initial factory shipping mode and ensured that it was printing to the computer. The printer works, as I have gotten the detail slip from the demonstration. It just will not receive any attempted prints. Thank you

Posted by on

2 Suggested Answers

SOURCE: Slow Printing

is it serial or parallel?
If it's serial, You can change the com port settings (baud rate) to a higher speed. You would need to change the dips on the printer to read the same Baud rate.

Posted on Apr 06, 2008

  • 1 Answer

SOURCE: printing problem

Problem has been solved, thankyou,
Printer was unistalled and then re-installed.

Posted on Jul 23, 2009

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


1 Points

Related Questions:

1 Answer


After sitting in power save mode for a long period of time the printer might not function properly. This happens when the printer is plugged into a surge protector. Unplug from the surge protector and plug directly into the wall power socket.

Step 1:

Please try to print Self test Print from the Printer (without PC ie. remove the USB cable from the PC)

Step 2:
If the Self test Print is Ok, try to connect your printer to PC
and Print Test Page
Go to Start >> Printers and Faxes >> Select your Printer F380
then Right click Properties and Click on "Print Test Page"
If this prints Ok then all the connections you have made are correct
In case, it does not print then please check your USB cable try to change it

Step 3:
You can uninstall your Driver
and install the new driver, to download the driver for F380 All in One Printer Please click the below link
Choose appropriate Operating System
HP F380 All in One Printer Driver

I hope this will resolve your problem
all the best

Jan 05, 2009 | HP DeskJet F380 All-In-One Printer

1 Answer

Hp officejet 4300

for hp printer drivers in this link select the appropriate drivers and appropriate operating system and then download the software for your printer, for any thing else feel free to ask. thanks.

Jan 04, 2009 | HP Officejet 4355 All-In-One InkJet...

1 Answer

Printer head wobble

Dear it seems a simple printer driver problem. I suggest you that if you have printer driver cd-rom than uninstall printer driver from add & remove program in control panel and than restart the system and unplug the printer from the usb port. Than insert the printer cd-rom and follow the instruction. And when it ask to connect printer to usb port at that time connect the printer to usb port and power it on. and let it get installed properly as per the instruction ok. This might get resolve your problem. if not kindly revert it to me.

Nov 12, 2008 | HP DeskJet 3745 Printer

1 Answer

Mac OS 10.5 Leopard

As per someone elses post here:
# Select Print from the File menu.

If you see the message The Epson Printer Driver dealing with CD printing is not installed, click OK.

# Click Tray, select Tray 2, then click OK.

Note: If Tray 2 is not selected, the CD design will print in the wrong position.

# Click Manual Print.

# Make sure Epson Stylus Photo R(your model) is selected.

# Under Paper, select the following settings:

* Source: Manual

* Size: A4

# Click Properties.

# Select CD/DVD or CD/DVD Premium Surface for the Media Type setting.

# Click OK, then click OK again to print. 

Oct 18, 2008 | Epson RX595 Photo All-In-One Printer

1 Answer

Re: DVD labels won't print on my Epson R265

Hello guys.

About the problems printing CD/DVD with your Epson R265 ....................

There is nothing to do. The prg coming with the printer (PrintCD) is wrong at all and we cannot understand why the Epson Corp. has simply deleted the prg by its download site.

After tryng for a lot of solutions ........ INCREDIBLE but TRUE ..... the program Print CD coming with the previous Epson R200 is ok at 100% !

So, in conclusion, all prgs inserted onto the Epson R265 CD are OK eccept the Print CD. Don't install it from the R265 disk ! It will crash !

If already installed, delete it and install the prg Epson R200 print CD.
It will work fine and without troubles.

Repeat ... it's incredible, but true.

The prg can be downloaded searching for Epson R200 software.
If you will have troubles, let me know.

Aug 23, 2008 | Epson Stylus R265 InkJet Photo Printer

Not finding what you are looking for?
Citizen CD-S500 Receipt Printer - P/N CD-S503APAU-WH Logo

Related Topics:

95 people viewed this question

Ask a Question

Usually answered in minutes!

Top Citizen Printers & Copiers Experts


Level 3 Expert

1113 Answers

Sudeep Chatterjee
Sudeep Chatterjee

Level 3 Expert

3267 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Citizen Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides