Question about HP DeskJet 9650 InkJet Printer

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In response to your suggestion

I tried. I unplugged the usb, installed the disk however the installation stopped at "search a list of detected printers". No printer is listed. The other suggestion on the same screen is enter configuration for printer. I don't know how to print a configuration page.

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  • HP Master
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Hey,

we can start a remote support session and I can try fixing the problem for you.

start the session by opening this link

http://www.fastsupport.com/751310195


Posted on Jan 11, 2009

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Usb not dectected by computer


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Next, open device manager (Click Start Menu and type in "Device Manager", right click and run as administrator). Then find your device in the list, and uninstall it. Immediately, unplug the wireless USB from the computer. Now, restart your computer with the USB unplugged. Insert your driver disk and install the driver, when prompted plug the wireless USB back into the computer. Hope this helps.

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Sep 19, 2009 | SanDisk Cruzer Micro 4GB USB 2.0 Flash...

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I lost my CD drivers for Lexmark Z33 and X110 and I can't print or use the machines. I am trying to download the drivers but driver dectective want to install which I did. Now each time I try to download...


Do not download driver detective, download the original driver from Lexmark website below.

Also, instead of double clicking on driver installer after downloading, click right mouse button and chose "Run as administrator".

If you do not have the disk you must download the software from Internet, follow instructions below,

Click here:Official Lexmark Drivers and Software

A web page will open, follow instructions, select model, select operative system etc., and click on download .
Chose to download the file in my documents when asked.
After downloading, find the file,double click on the file ,then if you get in troubles, follow the instructions below to reset and reinstall drivers:

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  1. Make sure that the USB cable is unplugged from your computer and your printer. USB devices work differently from older devices and usually need to have the drivers installed before you connect the device.

  2. If you have an installation disk, insert it into the drive. If there is an installer provided, it should run or be executed here. Follow its instructions, and it should take care of installing your printer in a few moments.

  3. If you don't have an installation program, plug the USB cable into your computer and your printer. This should trigger the Add New Hardware Wizard.

  4. Click Next, and then select Search for the best driver for your device. Click Next.

  5. Uncheck all options except Specify a Location. Click Browse. Browse to the disk, CD, or directory where your printer drivers are located. Click OK, and then click Next twice. Note: You can download some drivers from the web. Consult the web site of your printer's manufacturer, or see Where can I find driver updates for my Windows computer?
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I have a HP TouchSmart computer. The Brother MFC 9160 printer won't print. It will print from my HP Lap Top. The printer lights up indicates receiving data. However, only one blank page comes out.


moz-screenshot.jpgTry unplugging printer USB and reinstalling printer software from disk.
  • Unplug printer USB.
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  • use the disk and run the install file.
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  • Plug back printer when prompted from installation wizard.
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If you don't have installed your printer do this:

Get your printer software from: www.canon.com

USB printers (Windows 98, Me, 2000, and XP only)
  1. Make sure that the USB cable is unplugged from your computer and your printer. USB devices work differently from older devices and usually need to have the drivers installed before you connect the device.

  2. If you have an installation disk, insert it into the drive. If there is an installer provided, it should run or be executed here. Follow its instructions, and it should take care of installing your printer in a few moments.

  3. If you don't have an installation program, plug the USB cable into your computer and your printer. This should trigger the Add New Hardware Wizard.

  4. Click Next, and then select Search for the best driver for your device. Click Next.

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That is because you connected the printer to usb before installing the software.
Ensure that the account that you are using has administrator privileges( it is not limited).
Do a system restore to one week ago see here:

How to perform System Restore on Windows... -

Then do the following.

  • Unplug printer USB.
  • Go to control panel >> installed printers in Windows and remove (delete ) your printer from printer list.
  • Use printer disk to install driver or download and run driver from website.
  • Follow driver installation wizard.
  • Plug back printer when prompted from installation wizard.


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