Question about HP DeskJet 9650 InkJet Printer

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In response to your suggestion

I tried. I unplugged the usb, installed the disk however the installation stopped at "search a list of detected printers". No printer is listed. The other suggestion on the same screen is enter configuration for printer. I don't know how to print a configuration page.

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  • 13,433 Answers

Hey,

we can start a remote support session and I can try fixing the problem for you.

start the session by opening this link

http://www.fastsupport.com/751310195


Posted on Jan 11, 2009

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Usb not dectected by computer


I am assuming you are trying to connect an HP Laserjet printer to your system and the system is not detecting the printer via the USB port. What have you done thus far? Is this a printer that has been there for a long time and just now stopped communicating, or is this a new install? In it is a long-time install, check the Device Manager and verify that the printer is or is not listed. There may be an "!" on the device indicating an issue. If it is a new install, usually HP says to install the driver software first, then at a certain point, it will tell you to connect the printer and then search for it. Often connecting the printer first will result in an unsuccessful driver install/printer detection.

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Problem while installing the driver for the MFC-410CN


If the installation stops with the message "plug in your usb cable", there are probably windows drivers that are in the way for Brother's own drivers. To remove them, unplug the machine, close the setup software, go into control panel -> printers.
Rightclick on the "background" and chose "printer server settings", pick the drivers tab. Most likely, the printer is in this list, so you just mark it, delete it and it should be gone. Afterwards, reboot your computer and re-start the installation software, still with the usb cable unplugged. This time, when you get the "plug your usb cable in" message, the installation should proceed when you do so.

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Lost my installation disk


Lexmark does not distribute replacement install disk for all models.
If you do not have the disk you must download the software from Internet, follow instructions below,

Click here:http://downloads.lexmark.com/perl/downloads/downloads.cgi?ccs=229:1:0:0:0:0
A web page will open, follow instructions, select model, select operative system etc., and click on download .
Chose to download the file in my documents when asked.
After downloading, find the file,double click on the file ,then if you get in troubles, follow the instructions below to reset and reinstall drivers:

  • Unplug printer USB.
  • Go to control panel >> installed printers in Windows and remove (delete ) any installed printer from printer list.
  • Download driver from website, or use the disk and run the install file.
  • Follow driver installation wizard.
  • Plug back printer when prompted from installation wizard.
Note:some printerdoes not work on Vista

Apr 21, 2009 | Lexmark X4270 All-In-One InkJet Printer

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I lost my CD drivers for Lexmark Z33 and X110 and I can't print or use the machines. I am trying to download the drivers but driver dectective want to install which I did. Now each time I try to download...


Do not download driver detective, download the original driver from Lexmark website below.

Also, instead of double clicking on driver installer after downloading, click right mouse button and chose "Run as administrator".

If you do not have the disk you must download the software from Internet, follow instructions below,

Click here:Official Lexmark Drivers and Software

A web page will open, follow instructions, select model, select operative system etc., and click on download .
Chose to download the file in my documents when asked.
After downloading, find the file,double click on the file ,then if you get in troubles, follow the instructions below to reset and reinstall drivers:

  • Unplug printer USB.
  • Go to control panel >> installed printers in Windows and remove (delete ) any installed printer from printer list.
  • Download driver from website, or use the disk and run the install file.
  • Follow driver installation wizard.
  • Plug back printer when prompted from installation wizard.

Mar 29, 2009 | Lexmark JetPrinter Color Z33 InkJet

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No software disk to load 1700 into Dell 6400 Inspiron laptop.


In Windows, how do I install my printer? Most new printers, especially USB printers, come with installer programs. If you have neither installation instructions nor an installation program, you can use one of the following procedures to install most printers:
USB printers (Windows 98, Me, 2000, and XP only)
  1. Make sure that the USB cable is unplugged from your computer and your printer. USB devices work differently from older devices and usually need to have the drivers installed before you connect the device.

  2. If you have an installation disk, insert it into the drive. If there is an installer provided, it should run or be executed here. Follow its instructions, and it should take care of installing your printer in a few moments.

  3. If you don't have an installation program, plug the USB cable into your computer and your printer. This should trigger the Add New Hardware Wizard.

  4. Click Next, and then select Search for the best driver for your device. Click Next.

  5. Uncheck all options except Specify a Location. Click Browse. Browse to the disk, CD, or directory where your printer drivers are located. Click OK, and then click Next twice. Note: You can download some drivers from the web. Consult the web site of your printer's manufacturer, or see Where can I find driver updates for my Windows computer?
  6. When all the files are copied, click Finish.

  7. Turn on your printer. Windows should detect the printer's presence and finish the installation. If the option to print a test page is offered, do so. This will confirm the installation. Click Finish.

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Ive installed the software to run my printer and the computer's not detecting the printer. I bought a new usb cable today as i thought that may have been the problem but its still not recognising the...


With the printer plugged in, press the windows key and pause. When system properties come up, click on 'device manager' and delete the printer from the list (just select and press delete). Close all windows.

Unplug the usb cable and plug it back in and windows should auto detect the printer again.

Dec 05, 2008 | HP Printers & Copiers

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I have a HP TouchSmart computer. The Brother MFC 9160 printer won't print. It will print from my HP Lap Top. The printer lights up indicates receiving data. However, only one blank page comes out.


moz-screenshot.jpgTry unplugging printer USB and reinstalling printer software from disk.
  • Unplug printer USB.
  • Go to control panel >> installed printers in Windows and remove (delete ) any installed printer from printer list.
  • use the disk and run the install file.
  • Follow driver installation wizard.
  • Plug back printer when prompted from installation wizard.
Note:some printerdoes not work on Vista, if you do not find any driver download for Vista on your model page, that means your model is not Vista compatible.

Nov 24, 2008 | HP Printers & Copiers

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Need help hooking up my canon MP 240 tp my pc.My pc detectsthe printer then says no printer detected.


You need to install your printer first.

If you already have installed your printer, do this:

disconnect printer from computer
cancel documents in queue
if using a straight USB connection, delete all instances of printer. else remove duplicate printer icons.
reboot & reconnect printer (swap cables if not detected)

If you don't have installed your printer do this:

Get your printer software from: www.canon.com

USB printers (Windows 98, Me, 2000, and XP only)
  1. Make sure that the USB cable is unplugged from your computer and your printer. USB devices work differently from older devices and usually need to have the drivers installed before you connect the device.

  2. If you have an installation disk, insert it into the drive. If there is an installer provided, it should run or be executed here. Follow its instructions, and it should take care of installing your printer in a few moments.

  3. If you don't have an installation program, plug the USB cable into your computer and your printer. This should trigger the Add New Hardware Wizard.

  4. Click Next, and then select Search for the best driver for your device. Click Next.

  5. Uncheck all options except Specify a Location. Click Browse. Browse to the disk, CD, or directory where your printer drivers are located. Click OK, and then click Next twice. Note: You can download some drivers from the web. Consult the web site of your printer's manufacturer, or see Where can I find driver updates for my Windows computer?
  6. When all the files are copied, click Finish.

  7. Turn on your printer. Windows should detect the printer's presence and finish the installation. If the option to print a test page is offered, do so. This will confirm the installation. Click Finish.

Nov 05, 2008 | Printers & Copiers

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Lexmark 1270


That is because you connected the printer to usb before installing the software.
Ensure that the account that you are using has administrator privileges( it is not limited).
Do a system restore to one week ago see here:

How to perform System Restore on Windows... -

Then do the following.

  • Unplug printer USB.
  • Go to control panel >> installed printers in Windows and remove (delete ) your printer from printer list.
  • Use printer disk to install driver or download and run driver from website.
  • Follow driver installation wizard.
  • Plug back printer when prompted from installation wizard.


Sep 09, 2008 | Lexmark X1270 All-In-One InkJet Printer

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