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Expensive Gortex shoes wearing through on heel after only moderate wear

My husband had a pair of Clarks Gortex lace-up shoes which wore through on the heel after only moderate wear. They are not able to be repaired. The hole on the heel catches small stones and mud which makes them impossible to use. Clarks have said they have had no other complaints. Is this so? Has anyone else out there had this problem?

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  • 969 Answers

I haven't had this trouble and I can't believe it is impossible to repair

Posted on May 09, 2014

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6ya6ya
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Hi,
a 6ya Expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
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Posted on Jan 02, 2017

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SOURCE: The patent leather on my

Theres the obvious which is get new shoes because they do still make them, but there are other solutions. One you can wear the laces as they are. Two you can look online to find new laces, but they are extremely hard to find. Three look for laces that are similar but can replace the laces. Four buy a used pair just for the laces. Now all of these will only work if they laces can come off. If not then there is nothing you can really do to fix the laces the way they were unfortunately.

Posted on Jun 13, 2011

MoQSwan
  • 15 Answers

SOURCE: I have a new pair

I do not think the solution is in finding out if the oval is important to the wear of the shoe, so much as having Naturalizer either replace the shoe or fix the problem. Here is their website for return and exchange information:

http://www.naturalizer.com/Content.aspx?contentID=exchange

The only phone number I was able to locate for Naturalizer is 1-888-294-1648. If you need further assistance, please see my response to a Hush Puppies question by going to:
http://www.fixya.com/support/t9549686-purchased_pair

Good luck and walk on!

Happy shopping!

Posted on Jun 24, 2011

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I have a new pair of Naturalizer Migrate sneakers -- and wore them once on my gravel driveway -- after I came in and decided to clean the mud off them I noticed the oval at the heel had completely...


I do not think the solution is in finding out if the oval is important to the wear of the shoe, so much as having Naturalizer either replace the shoe or fix the problem. Here is their website for return and exchange information:

http://www.naturalizer.com/Content.aspx?contentID=exchange

The only phone number I was able to locate for Naturalizer is 1-888-294-1648. If you need further assistance, please see my response to a Hush Puppies question by going to:
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Good luck and walk on!

Happy shopping!

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The patent leather on my laces are coming off took them to a shoe repair he said nothing he can do help I want to wear my shoes


Theres the obvious which is get new shoes because they do still make them, but there are other solutions. One you can wear the laces as they are. Two you can look online to find new laces, but they are extremely hard to find. Three look for laces that are similar but can replace the laces. Four buy a used pair just for the laces. Now all of these will only work if they laces can come off. If not then there is nothing you can really do to fix the laces the way they were unfortunately.

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